HomeShop18 Complaints & Reviews

I booked Sony Xperia mobile phone on HomeShop18 on 20th July 2013. Made the payment through credit card and the order was accepted.
On 25th July 2013, since I did not receive the delivery of the product, I called them to inquire about the status. They informed that it has not been delivered and shall make arrangement to dispatch the same.
On 26th July 2013 I received a SMS and an Email that the order is cancelled due to no...

Dear Sir,
I have received the Intex cottage Tent for indoor outdoor fun for kids vide order No[protected] on Saturday 20th Jul’13. But in that packet 15 Sticks and Poly cover is only available, but the clamps(Jointer which should joint the sticks to create tent) are not available. For that clamps i am not able to use the product. Provide me the solution and also sent me the product again.

I have already raised complaint...

Dear sir mene ek yad cooler homeshop se order kiya tha. Product case before delivery per tha.product ka price 5665 tha.mene payment kerke invoice receive ker liya.lakin company ne bataya ki aapka order cancel ker diya gya.aapko vapas refund milega.lakin sir ye froud hmere sath help me...

Ordered Philips 100w salondry compact (order no. –[protected] by paying 725 (225 netbanking + 500 Non cart GC). After 3 days homeshop gay informed the ordered product is out of stock & order is cancelled. I got refund only 225 & still struggling to get new noncart GC worth 500 rupee.

I had launched 3 ticket which got closed without any solution. Called more than 10 time no response is received. Complain (complain...

I had purchase AIR COOLER KAIZEN JR. under the live tv advertisement which found to be not the similiar one as per our choice and the air cooler and the trolley aside with it is not fitted and similiar to be the same of the air cooler. So,i request you to please refund it under the refund policy,as it was complaint 1 week back earlier on a telephonic conversation. Therefore,it was found that no action has been taken yet.With on season,I had...

Dear Sir/Madam,
Seeing a TV add of home shop 18 i place an order for the product which where casseroles.The offer was buy 6 and get 6 free.On delivery i got only six.i called the customer care and the person answered the lid is free.i laughed and called again the person said the spoon was free.I ask them to decide and tell me what is it but got no reply.I Also got the colour wrong and was also promised rs 200 worth...

Don't trust on promise of replacement within 7 days by HS 18. My Order no. is[protected] and I Ordered 3-clou Men's XL T-Shirts set. When I checked this on same day of delivery, siza was unfit to me. I just called to customer care of HS 18. They did'nt collect these wrong size set by reverse pickup. After 12 days they informed me that I have to send this myself. Regretfully, After one month when I got this set again, size of...

dear sir
i am HITESH VIRMANI i purchase beetal head phone from homeshop18 .order no .[protected]
complain no.83560889. on this product regarding more time complain on homeshop18 but homeshop18 not response regarding on this complain .i want refund my amount.please help me .
Thankyou
HITESH VIRMANI...

dear sir
i am HITESH VIRMANI i purchase a memory card on last year .after purchase 2month product not work .i complain on homeshop18 .homeshop18 ask me product returned and give me refund my amount .i send a product to returned .on 20/06/2013.homeshop18 ask me refund on homeshop18 4-5 day but today is 02/07/2013.not any information homeshop18 to me.homeshop18 complain no .83540139 order no.[protected].
please help on this complain...

I Sandeep Raheria places an ordered no[protected] Zync Android Calling Tablet with Bluetooth & Dual Camera on 10th June 2013,but o 14 June to got wrong product , i called asked Homeshop 18 and complained no:83132841 for replacement same got collected by aramex courier on the very next day, now after follow up i got the same wrong product again on 26th June .. when called HS18 they are just asking for more time but not collecting wrong...

Hi Friends,

Today (28 June 2013) I ordered "Huawei E3121 3G Data Card" from "Homeshop18.com" website. My Order Number is:[protected]
Name Bhoopesh

I have purchased this item using my Ingvysya Netbanking, INR 1649 had been deducted after completing the order.

But unfortunately i submitted my Pincode wrong in shipping address. When i called to Homeshop18 customer care ([protected])...

I am having State bank of India savings bank account named Rinkeshkumar Pragjibhai Dhameliya ( A/C no.- [protected]) with debit card facility. My account was debited by total amount of Rs. 96,000/- between time period of 32/04/2013 to 7/05/2013 by above mentioned companies. My passbook scan copy is attached for more information.
Please do your best to help me



Thank You
Rinkesh Dhameliya...

Guys,

Never trust on HomeShop18 guys & buy anything by paying in advance.

You all could see how much effort I made to recover my 500 access paid amount. After tons of effort I received a GC which is not working on any of the product.

I had lunch the complain regarding same (Complain Id[protected] & calling everyday for follow-up but yet did not receive any response. I believe they are...

I bought crystal 6pc large nonstick set from home shop 18.. my order date is 4 feb 2013, order no[protected] Product Code: 27902883.. so till date I have only used the pan and I noticed that the inside black non stick coat is vanishing .. and the metal inside is becoming visible. .
so I want the company to exchange my product. Looking forward for your quick response..

adhnan sherwani
contact no: [protected]br...

I ordered ( Fidato Combo Men's Black Aviators, Wallet & Belt) from HomeShop18 ,
Seller: Blossom Merchant Trading Pvt. Ltd.
Instead of sending me the original Fidato company product seller shipped me Cheap Women Plastic glass,cheap belt worth rs 20.
I mailed the hs18,but they say check our Return and Replace policy(48 hrs), i was outside and when i returned and open products i was shocked.
So i advice...

I had placed an order for Lloyd 4in1 cooler. Upon receiving it i was not satisfied with the product as it did not look the product shown on TV and also the air throw and cooling (in a 80 sft room) was very weak for a Rs.6999 cooler. I called Homeshop 18 customer service immediately on the same day, 17 May 2013 to request for a return/refund and was told that someone wil call me in 48 Hrs to schedule a pick up of the cooler. I didnt get a...

I booked Symphony Air Cooler ICE CUBE with Homeshop18 on 26th Apr 13 under order No.[protected] with a delivery commitment of 2-3 days (confirmation mail received same day). Till 2nd May 13, product was not delivered after many follow up and calls. On 2nd May 13, I cancelled my order and requested for the refund of money paid via credit card upfront. I was informed that my refund will be processed after they receive back the product from their...

Hi,

I bought a vacuum cleaner from HomeShop18 (Order Number[protected] Eureka Forbes Trendy Steel model. The product was delivered on 13th May 10:30 AM. When I unpacked the product it did not power on. I immediately reported this to HomeShop18 (Complaint no.[protected] and to Eureka Forbes who came the same day to check it and found the winding cable faulty which could not be due to logistic. The product was faulty when shipped....

I have placed order number [protected] in the month of April 16 which was preorder of Dan Brown Inferno. the book was supposed to be delievere on 14 May. The buggers slept on order and when I submit complaint on 15 May, I was told they are working on it. On 17 I asked again just send me book and relieve me . They replied me through their website that they will send me book on 27 May. A great way to treat a custmer who asked for the pre-order...

Dear Sir/Madam,

I purchased a "V-Guard Electronic Voltage Stabilizer VG-500 for AC Upto 2 T" from www.homeshop18.com website ref order #[protected]. The stabilizer had cracks and was not functioning. Citing a return policy clause of 4 day for complaining defective items the HS18 team simply rejected my compliant #81264721. The packaging was too bad. No thermocol or any such safety precautions taken in packing the product.br...