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HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
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2012
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Gautam Buddh Nagar District
Uttar Pradesh
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201301

HomeShop18 reviews & complaints page 143

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R
ravipandey1986
from Delhi, Delhi
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No warranty Mobile sold facing problem with service center

I have purchased karbonn Titanium S5 (Order no[protected] on 18th July from Homeshop18.com it was delivered to me on 20th July. after that I used it with no problem. Suddenly around week back my phone started giving problem in charging and even after removing headset, the headset icon always shows up in notification screen. Now I went to karbonn Service centre to get it check, they said since you have purchased it online it is not showing...
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M
Mitesh Shaha
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of the product and thereafter non receipt of the refund of amount

Sir / Madam, 1] On 3/3/2013 i have ordered to home shop 18 on line one Zen Full Touch Dual Sim Phone –P40 + 4 GB memory card for Rs.2,795/-. The order number is[protected]. i have immediately transferred the payment of Rs.2,795/- on line through Debit Card. The said amount is received immediately. Home shop 18 have also promised that the product will be delivered within 7 to 8 working days at my address. 2] Thereafter, immediately on...
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D
daksh bansal
from Nagaur, Rajasthan
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damaged or duplicated delivery of order

Address:Sri Ganganagar, Rajasthan

i purchased a new htc trophy mobile on 21 aug. and its delivered to me on 27 aug. and which phone delivered to me that look like duplicate or second hand and after two days the screen of mobile were blank. i call the customer care of home shop 18 but no response from there side. please do something. regards girish bansal [protected]...
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R
rakbinku
from Yaval, Maharashtra
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Showing only positive reviews on products

Dear homeshop18 I have purchased Zync Z5 order no.[protected] its a third class product when I called service center for problems they asked me to upgrade the software form there website after that update camera stopped working. I have reviewed this product on homeshop18 but on your website out of 12,11 are positive and latest one is from guest but not from certified buyer like me. So I think Its a new way for you to cheat Indian consumers...
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L
Lovenish Bansal
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False Promises of Homeshop18

Hi, I booked my Order No.[protected] on 20th August 2013 and paid advance payment. When I checked the expected delivery date, Site showed me 3 working days. I called customer care on 22nd August, he told me that order has been shipped but order was shipped on 23rd August. I once again called on different dated; I got the same reply that I had to wait for one more day for delivery. Finally I called courier company Bule Dart, they told...
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R
rekhi83
from Gondia, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty product

Dear All,
I had purchased a product, ZEN ultratab A100 from Home shop 18 in January 2013. The prod id is ZEN[protected] and S.no is MS[protected].
After using the product for couple of days it had stopped functioning. The screen goes blank. I called up the representative of Home shop18 and lodged the complaint. I have asked them to change the product and then some senior official had given me a call and told me to give the product...
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D
darpanwalia
from Tirur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND OF MONEY

Address:Jalandhar, Punjab

DEAR SIR/MADAM, AS PER ADVERTISMENT IN TV OF HOMESHOP18 I PURCHASE A HANDSET ONLINE,ON 9TH I WAS DELIVERED THE HANDSET,ON BEING FOUND THE HANDSET DEFECTIVE I REQUESTED HOMESHOP18 TO PICK AND REFUND MY MONEY ON 11TH,THEY COMMITTED THAT THEY WILL PICK AND REFUND MY MONEY,SINCE THEN I AM REGULARLY IN TOUCH THROUGH EMAILS AND TELEPHONIC CALLS WITH CUSTOMERCARE OF HOMESHOP18 BUT EVERYTIME THEY SAY TO BE PATIENCE BUT THEY ARE NOT PICKING AND NOT...
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A
Aseem Gupta
from Gurgaon, Haryana
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non delivery and false promises

Extremely disappointing experience. I ordered birthday gift flowers for my relative on 23rd aug morning 9 am as it was her birthday. Order number[protected]. I had mentioned delivery date of 23rd Aug. Till 3 pm it wasnt delivered. I checked and I was told it will be done by 5 pm. It didnt happen. I called again at 6 pm and requested them to call my relative and check with her. They made some complaint number 85621893. I checked again at 8...
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V
vinodsingh021
from Delhi, Delhi
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Taken excess amount than actual price

hello sir
I have purchase a microelectronics circuit by serda and smith book its printed rate is ₹ 425 but they have sell me for ₹ 485 .
i have attached photo of the book price and invoice copy of order of homeshop18 circle by red sign.

Vinod Singh
Mo.-[protected]...
+3 photos
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M
Manishakashi
from Shimla, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After Cancelled Money Not Refund

I has order foot wear slipper but it's not my foot size, I has cancelled but promised me for refund money by sending couriers. But I have not get money back after I return my goods to Homeshop18 by sending couriers.

I have details of delivery status report as under.

Shipment Tracking

[-] [protected] DELIVERED on Dated 03/06/2013 with SIGN & STMAP
Area of Services & Status...
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S
sankar rasalingam
from Gurgaon, Haryana
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Mobile not switch on

Address:Karnataka

I got Videocon mobile from Home shop18 order number is[protected] and complaint no[protected]. The problem is mobile not power on, i have charged for 3 hrs but still it's not on, i have done very carefully all the instruction as mention in user manual, and pressed power on switch but it is not power on, can you please replace soon as i need urgent, already delivery took 4 days, I expected Monday 19, 2013

Regards,
Sankar....
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A
aakash9820
from Jaipur, Rajasthan
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Regarding refund money of Product

Address:Uttar Pradesh
Website:www.homeshop18.com

I had purchased 'Micromax A51 Bolt Mobile', Order no.[protected] and sub-order no. is : 59322507 on June 21, 2013.

But do not received any delivery and no refund. I have approached several times on their Customer Support as well as submitted tickets for some help.

But no response till today.

I am very frustrated with services of Homeshop18.

Please resolve this ASAP....
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S
sks_kol
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incomplete Product Red.

Address:West Bengal

Subject: Homeshop18 – Gluco Test Strips, Warranty Card, Invoice- Not received

Please note that I had purchased a product from Home Shop18 vide order no.[protected] dated 24.7.2013. The product was a package of 3 items containing- Dr. Morepen's Digital thermometer, B.P. Monitor & Gluco-meter. After receiving the parcel, I found that the Gluco-test strips which was mentioned as a product component in the product hand...
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M
mspriyanka
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement of htc trophy windows phone

Address:Chandigarh

I have ordered htc trophy windows phone via homeshop18 . the order I received was having problem in working so I gave it for replacement they didn't even returned the order after replacement and promised me to expect delivery within 6 working days but I didn't get it yet plz help me to get back the money or the phone its an request the order no is[protected]. I have also complaint to the customer care of homeshop18 but they are...
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P
Prashant Kapadane
from Mumbai, Maharashtra
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Cheating with customer

Address:Gujarat
Website:NA

Hello,

My order Number is[protected]
I Have order Combo product for ( size 9 ) 2 Pair shoe, 1 sandal, 1 Flip flop, and 1 Watch.

Today i have received my order which in not according to i have order.
2 pair shoe are same and size of 1 is 8 and one is 9.

I am totally cheated by Homeshope 18.

You can also check attached product snap which i have order and which i have...
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S
sks_kol
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gluco Strip, Warranty Card, Invoice- Not received

Address:West Bengal

Please note that I had purchased a product from Home Shop18 vide order no.[protected] dated 24.7.2013. The product was a package of 3 items containing- Dr. Morepen's Digital thermometer, B.P. Monitor & Gluco-meter. After receiving the parcel, I found that the Gluco-strip which was mentioned as a product component in the product hand book of the Gluco-meter was missing. There was no proper invoice for the product & no warranty...
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bhaskar_vijay321
from Shimla, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRODUCT NOT RECEIVED

Address:Chandigarh

HELO SIR...I WANT TO COMPLAINT FOR HOMESHOP18 FOR DELIVERING THE DAMAGED PRODUCT AND THEN NOT REPLACING THE PRODUCT AFTER 20 DAYS ALSO. mY PRODUCT ORDER NO. IS[protected].....AND ORDER DATE IS 13 JULY 2013.pLEASE HELP ME TO SORT OUT THIS PROBLEM....
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R
Ronda
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Supply of low quality products by homeshop 18

Address:Assam

I was order over telephone to the Homeshop 18 one Bone China Dinner set for Rs.2999/- in the last week. Yesterday, on 3rd Aug/2013 the item was delivered in my home by a courier service against of the aforesaid amount. When I opened the box of the item Dinner set I was surprised. Because this item is totally different from which I ordered. It is made by plastic materials and very poor quality( Product Code and name 30513715, Nayasa 56 pc...
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D
deepthi7
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivery

Address:Kerala

I have ordered " Designer Pack Of Traditional Tassar Art Silk Sarees By Zoha" worth 2799 INR from homeshop18 and my order no is[protected].The estimated shipment date was July 28th,2013 but they have not provided any details to track the product.Finally the product arrived on 8th July 2013 and it was not the set of sarees I had chosen.The material was also of bad quality an the packet was torn.I am an online shopping freak and...
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Yatish Desai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Product Delivered

Address:Gujarat

I ordered Intex 5.1 DVD + 5.1HTS Elegant 4000 SUF with Cordless Head Phone.
They delivered some other product. I Register Official Complaint to them for Replacement but after 5-6 days still they not responding.
so please provide some help regarding this problem....
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