Ibibo Group / Goibibo Complaints & Reviews

Mera naam amit kumar hai aur meine [protected] mobile number se goibibo mobile app me account banaya hai
Mai 13th march 2019 ko train ticket rajpura junction se jammutawi ke liye tatkal kote me book kar raha tha. Meine 2 times seat book karne ke liye transaction kiya aur mere paise bank account me se 2 times 304.52rs cut gaye lekin reservation nahi hua.
Meine go ibibo ke customer care number par 2 din se phone kar raha hu lekin...

Hi,

My flight spicejet PNR N8LLUC was cancelled and as per discussion with Spice jet Customer care they informed that they have refunded the full amount to Goibibo. But while checking cancellation charges from Goibibo they are not displaying the the full amount for refund.

Also I am not getting any contact no to talk directly to goibibo customer support.

Please help me out...

I am staying at hotel shilpa residency since 25th feb till 16th march. This hotel is at mulund, mumbai.

2. All commercial channels like sony, zee, colours, etc., were available. But since last 10 days, only free channels are provided.

3. I have talked at the reception counter and given my views in writing also about 4 days back. I enquired today also. I have also requested them to arrange my meeting with the...

I have cancel indigo ticket with direct airlines on feb 12 with invoice no df[protected], flight vijayawada to delhi 6e6685 ticket no n6evcu8nv, indigo people have refunded on the same day, but i havent received. Such poor customer communication. It shows ticket is travelled
Try to contact or mail us at [protected]@gmail.com very unhappy with travel agent customer service....

My indigo flight 6e354 from bangalore to coimbatore cancelled on 23rd january 2019. I have contacted the indigo airlines, they refunded the amount (Rs.1989) to goibibo account on 23rd january 2019. But still i didn't get the refund amount to my account. I have also mailed them and seeked for customer care many times, but they are very lethargic. Till now they haven't refunded my amount....

Hello sir,
I m sonam and mai kolkata to nagpur flight 24th 18 to 8 pm ki flight book kr rhi thi but flight book nhi huyi or amount deduct hogya hai 5567 rs. Pls refund kar dijiye..
Ye deduction 3 march ko hua hai mujhe koi confirmation nhi mila na booking id kuch bhi bas amount deduct hogya hai...
I have msg jo mujhe bnk se aya tha transaction id hai usme pls help qki apk customer care pr bhi bat nhi ho rhi hai...br...

Dear all,
As you may see (Attached photo) somebody unauthorized bought some service from you yesterday (12.03.2019). It looks our pay-pal account was hacked by some unknown person (S). You will find all details needed for clarification in attached photo. Please provide us with all details of the person who bought your product/service and refund us (Our pay-pal account). We already informed pay-pal about this breach of our account....

I was tried to booked a train ticket from jabalpur to indore (Doj 24/03/2019) on dated 01.03.2019 time 02:10 pm, payment had deducted thorough phon pay upi but booking was not confirmed.

Payment receiver id :- razorpay. [protected]@hdfcbank
Transaction id:- p1903011410234862380162
Amount :- 269.52

I am trying to continue contact with goibibo support and sent mail in [protected]@goibibo.com but no response.br...

Hello there,
This is mukesh dusane. I have booked a flight ticket for frankfurt to mumbai journey (Journey date: 26/04/2019). I booked this ticket at around 09:00 pm (German standard time). Now it is more than 12 hours, but it is still showing status as "booking in progress". The payment was already deducted from bank account, but i still have no updates regarding my booking....

Hi,

I have booked flight from delhi to dublin through goibibo.
My flight 12 mar 2019 from delhi to london heathrow. Flight no vs301
And same day london heathrow to dublin flight no ei177

But flight no vs301 was delay from delhi and virgin atlantic staff say to me that your dublin flight will 13 mar 2019 of 6.25am then i ask question from virgin atlantic that where will i stay then virgin staff...

Sir, i have booked ticket in goibibo booking id - gobuskmbd[protected] traveling dated 20.04.2019 by giving mobile number same number i am entering for cancellation of tickets it is not allowing and i am calling to customer care number with registered mobile number it is saying as you don't have any upcoming booking i couldn't reach customer care kind help me regarding this issue...

I have booked a car pickup on 9th march 18 morning at 4am and the car not turned up, i started calling and later called the car owner, as per car owner car was standing at the pickup point, we took the luggage and went down after waiting n calling for half an hour car arrived.
Once we reached the drop location we paid the said amount and the driver asked for extra 250 saying it's a night driver allowance. Which we paid by cash.br...

Hello team,

I had a booking of hotel sun park resort of manali from 11th march to 14 march'19 with the booking id: htl3sdyfbv. I have to cancel the same due to medical emergency at home and i have informed to the goibibo team about it and they told me they will check with delight team and get back to me. This query is pending more then 15days and every day i talk with customer care and sending email as well. I am using the...

I had booked a flight tickets from mumbai to colombo and back for 2 ppl. The actual sum total on invoice is 19.9k inr and i was charged 29k inr. I had also opted in for travel insurance but although i was charged, they are saying i didn't pay. Called them 10 times since feb, spoke to different person each time and no one has offered an explanation for overcharge. Very poor customer service, no one willing to take ownership. I'm traveling...

To travel
0 minutes agodetails
I had booked a hotel through goibibo booking number :-htlvn8ms8h
Of 10.03.19 instead of 11.03.19
So, i cancelled the booking, but, even though the day wrongly booked had passed before i had booked out of the total amount of 924 i just got a refund of 18/- even though the cancellation was done in 5 min.
This is blatant disregard to professionalism. Even the airlines don't exibit...

No refund received even when transaction failed.

Complaints:
1. No timely response from support team
2. Even my bank confirmed money deposited to the merchant account goibibo doesn't accept it.
3. My transaction is saying booking under progress even 1month after attached the screenshot for the same
4. Please refund my debited amount

Goibibo service ticket no.[#26955593]...

Hi,

This is regards to an cancelled trips against pnr mjt7nn
The trips been cancelled via indigo airlines directly, and have been notified that the refundable amount is proceeded to goibibo team. After contacting to goibibo team, i have been confirmed that the refundable amount is initiated and will be credited to my account within 5-14 working days. Which i have not yet received. I called several time to goibibo customers,...

Please be informed that my go-cash (Cashback/incentive) amount got expired at 3am of expiry date. It means it is expired before the sunrise of expiry date so how can goibibo give such false closing date to customers.

It is an act of cheating that go cash gets expired before the morning of expiry date.

Their customer care guys said on a recorded call that it was expired at 3am apprx of 28th feb.

You...

Goibibo is cheating their customers very smartly.

I booked a hotel through goibibo generally i get the invoices from the hotel but this time hotel didn't shared me the invoice as the the fare which was charged from goibibo was higher then the hotel and then the hotel staff denied to give the gst invoice.

Now i asked customer care executive of goibibo for the invoice they had given me...

I have booked cab also by paying 99 rupees along with this ticket, but i dont get any cab details... When i will get cab details..???
I have booked cab also by paying 99 rupees along with this ticket, but i dont get any cab details... When i will get cab details..???
I ahve tryint to contact customer support... They are not sending any reply
Pnr/booking ref.: mh2v2t...