Ibibo Group / Goibibo Complaints & Reviews

I have purchased a air ticket of go air through goibibo for travelling from delhi to ranchi. The ticket was of 4th of february 2019. But the flight is cancelled by go air. As contacted go air then they confirmed that refund of ticket is refunded to goibibo. But till date after several reminders they are not refunding the amount. Kindly help us in getting out of it.
Thanks....

Hii today i booked 3 train tickets from goibibo but after deduction of money from my bank they shows that ticket has been cancelled they refund the go cash but not my money which deducted from my bank what should i do now... No valid customer care number are provided by them some nonsense machinery chat bot is placed on there app which is disgusting what should i do now...

Im traveling Delhi to Ecuador date of 30th jan 2019. i made ticket from goibibo date 29-jan-2019. this is my big mistake in life made ticket from go ibibo.
when reached at delhi airport and im visit ticket counter of KLM airlines. he check out my document said we are not given you fly bord pass. then my boarding denied by airport staff and said talk with vendor for full refund.
go ibibo such big big fraud company.today they...

Hello,
i have booked ticket from ahmadabad to detroit on 10th of april with delta airlines, my pnr no. Is jkxkur, in which ahmadabad to delhi flight got nonoperational. They told they will provide alternate flight but its been 12 days no alternate ticket has been provided.

So, its high time as our journey is very near and i want to solve this issue and help of reissuing a new ticket from delhi to detroit, as ahmedabad...

While making an online merchandise payment in the Flipkart site, I needed to pay an amount of Rs 2198 using my Union bank online account. While the amount got deducted for the flip kart payment, but the amount didn't transfer to the merchandise. Therefore materials didn't show up in my order list; nor money is reverted back. Transaction Reference Id:[protected] dated 03.04.2019....

Respected sir,
I have done flight tickets booking of six passengers in two slot through your goibibo account ([protected]) of round trip from nagpur to new delhi
But from nagpur to new delhi jet airways flight has been canceled from company i got email regarding flight status from company so i want refund for that flight and return flight of indigo should remain as it is. So i am requesting you suggest me procedure or contact...

I had cancelled flight tickets for bhubaneswar to udaipur via hyderabad. I had cancelled the flight ticket directly with the airline before 1 hour of booking on date 30-march-2019 for the traveller ronak sukhadiya with pnr number ontwqr. These were the pnr given from the indigo to track the cancelled tickets ontwqr. Till the date have have not received the refund amount, when i was contact with airline, they heve informed that they have provided...

Hi, i have booked tickets for my mother and brother from trivandrum to sydney for the 23rd of april. For my mom, as per her passport, there is no last name. The goibibo website was not allowing me to proceed without entering a last name and there was no information on how to proceed. So, i had to split the first name and put them in first name and last name columns, thinking that i can get it updated afterwards. When i contacted the airline,...

6th mar 2019 - i booked my tickets via goibibo app. My booking id's are: rbn44f4udy3 and rbn44smdxmh. Due to my plan change i did cancelled the tickets on the same day. But still (3rd april 2019) refund is not happened. And the mobile app simply shows refund is under process.

Its been around one month since i cancelled the ticket. But still refund is not happened. Kindly help me to get the refund amount. I am happy if the amount...

I was flying from new delhi to ahmedabad on 10th feb but there was wrong terminal mentioned in the ticket. When i reached terminal 1 (As mentioned in the app) then i got to know that go air operates from terminal 2. Somehow i managed to reach terminal 2 but the gates were closed. Please check the image attached where terminal 1 is mentioned in the app.
One of the goibibo executive told me to have a new ticket and they will reimburse...

My booking id : carpifa9226r0gy
Date of booking: 12.03.2019
My request number is #27113276

I had booked cab from panipat to delhi airport for dated 12th march. I made the payment of rs. 2684/- through my citibank credit card and the transaction was successful. I did not received booking confirmation from goibibo. Immediately, i contacted customer care on the phone number, they asked me to raise the request for...

Respected sir,
I am advocate bilal shaikh have booked a flight of spicejet for 4th of april from my go ibibo account with pnr no zef35n i was displayed an amount of rupees 2050 but my account got debited with rupees 2343 however i got an email of amount 2199 i dont know why i am over charged after this displayed amount.. Kindly look in the matter failing which i need to file a consumer case....

This is the second time that i have lost my cash when i was booking a hotel room with goibibo app.I was tried to book room with UPI payment but my a/c got debited and the booking were unsuccessfull.Once again i tried up with UPI and this time it shows transaction processing.So finally i booked by using my debit card.And till now the lost cash from my account has not been refunded.See the attachments for further evidence.Kindly take immediate...

I had booked a cab from pangot, uttrakhand to delhi on 23rd of march 7 pm for my travel next day, that is 24th march 2019 at 12.20 pm. It was shown that my booking is confirmed and i will be assigned a driver and cab at 10.20. Upon calling customer care at 10.45 pm they said they will share the details in a while however failed to do so. We waited from 10 am till 1 am, as the network was low we stood near the hill away from the guest house...

View Transaction History
Reference ID: 5770841 Transaction Reference
Name:
Frequency Type: One Time
Transaction Date: 28/03/2019
Validity indicator: Next Valid Date Transaction Currency: INR
Highest Entry Amount: INR 1, 597.50 Total Transaction Amount: INR 1, 597.50
Total Charge Amount: INR 0.00 Total Amount: INR 1, 597.50
Total Number of Entries: 1 Transaction Status: Success
Transaction...

Dear sir/ madam

I am a 80 yrs old senior lady requested goibibo management several time to delist my property from website but they are totally indifferent.
Due to this i am suffering from serious mental tension and agony which is not at all tolerable for me at this old age.

My property "mohini tower, flat no-305" is still appearing goibibo portal as "mohini service apartment"
The issue not yet...

I was supposed to receive Rs. 8329 for flight cancellation done on 9th Feb 2018. After chasing them for 30 days, they refunded Rs. 6917 instead of Rs. 8329.
It's been 50+ days now and they haven't refund the remaining amount of Rs. 1412. They keep mailing that GoIbibo delight team is looking into this. Not sure why they take so many days to refund the complete amount.
Attaching the mail received by Sushma Kumari who agreed...

Dear Sir,
When I was trying to book the flight for 5th May from Mumbai to Trivandrum, in the website it shows an offer to book via Paypal where there is a 800Rs off. So i did that but still the deductions were not applied. Plesee check and credit back the amount with promotions applied. Its for the first i am having this issue with Gobibo. These type of issues will really bring down the customer reviews.

PNR Y470G...

I missed my flight due to no information received from goibibo for rescheduled flight time.15000 my flight costing is waste due to irresponsible behaviour .now for rescheduled flight customer support told me to pay18000 for rescheduled charges.
I reached at 2:30pm on airport but, due to flight rescheduled airport authority not allowing me, they deny . Or from 2:50 pm continouse I call to customer support, they never support on 3:27...

I hv booked my jet airways flight with goibibo from jaipur to vadodra which got cancelled directly by the airlines due to operational reasons.
But no one from goibibo team informed or tried to contact me regarding my refund on cancellation!
I have tried contacting the customer care almost every day since my booking got cancelled but zero response from your team side!!
Look on to my matter on urgent basis and do contact...