Ibibo Group / Goibibo Complaints & Reviews

Hi all,

My self niccon ghosh, here is to inform you i have made an transaction of rs. 9323/- on the dated march 14, 2019, 11:22 a. M. Transaction option selected as 6month emi, but as i have confirmed with my banker still it has not converted, kindly find the below mention booking details:
Ref: gofld1849a[protected]
Booking details:
Invoice number:df[protected]

Along with this i also tried...

Hi sir,
I booked flight ticket on 14th march 2019 under the name mr. A v shinde on goibibo and my booking id is tuab5t29e. On 18th march i received a msg saying my flight ticket got cancelled from jet airways. So i requested for my refund but jet airways told that since i booked my ticket using goibibo, i can receive refund only through them. Since my flight ticket got automatically cancelled by them i must receive full amount as...

I tried to book pune to bangalore flight using goibibo app.. When tried to make payment using google tez upi i mistakenly went to icici mobile app and made the payment but no booking done.. I m unable contact goibibo using phone number provided.. I want my money refunded back to bank account.. There is no way to contact ibibo about this issue.

I’m attaching upi transaction details.. Please refund back my amount...

I had recently booked a flight from bangalore to mumbai on jet airways 9w412 travel date 14th april 2019.
With few hours after booking the flight i received an email from the airlines that the flight has been cancelled still the amount for the booking is not been refunded.
You guys have also changed you ivr toll free menu so no calls gets connected to your customer care.
This is very unprofessional service, i have been...

I have book a flight from goibibo at 3:30pm 19/3/19 i have pay the amount from google pay and it was showing that the amount is recieve and it is deducted from my account and i have not recieve any mgs or prn no or email. And i cannot complaint on the no given on website of goibibo they were just talking about booking i had done long back on november 2018 i m helpless please help me with whatever it is please...

I was going to book a tiket but unfortunatly money has dedycted and tiket is not done and showed that cant complete the payment.. I am trying to get resolve the problam.. But there is no way to talk with goibibo team... Worst experience ever. And i want my money refund... Such # can not accept... Even i have tried two times
... Same thing happen both the times...

I have booked two tickets for my boss travelling from hyd to mumbai and mumbai to hyd. But cancelled them with in an hour due to some internal issues. It was on 22 nd january, i have not received any refund till date. Please escalate this matter to higher authorities. Pnr numbers are pj9vma and ucjhkv. The airlines have initiated the refund but goibibo has no response from their side. I need to answer my management too on this issue. I request...

I booked my flight with wrong dates so i checked with the flight company and got another flight booked of the right dates and they promised that they will return the full amount to the company within 24-48 hrs. The refund has been given by the flight company but goibio is not showing any kind of refund my amount is ₹8700 and its been 4 days now would be really thankful is someone could help me get my refund back...

Today is 19th march. I have a booking with goibibo for 20th march from lpi to cstm with mobile number - [protected] and i am unable to cancel ticket using mobile app and there website is not showing me my bookings for train.

Pnr - [protected]

I am getting error on app - transaction id doesn't exist already.

I have called customer care executive as well but they were only supporting me for booking...

Hi team,

I have booked the flight ticket and i have included even the gst details however the same is not showing in the gst invoice.

I have been trying to reach but i am not seeing any option to reach the customer care to speak. Toll free no says to refer app but still the problem exists. This is making difficult in invoice submission to finance department....

Dear sir/ma'm,

From your app i booked a flight on 16th jan 2019, it was a round trip from del to lko on 18th jan 2019 (Pnr lftikj) and back to del from lko on 19th jan 2019 (Pnr d9p4nl). Due to issue flight got cancelled and there was no other flight to lko on same day thats why i had to cancel my ticket. I had words with indigo team as these tickets were cancelled from their end so they refunded the whole amount, but today...

I have registered for cult 10k run - hyderabad - 24th march.

Payment made through net banking option - bank of india. Transaction i'd - [protected]. Amount 629.10. Registration i'd - 1583-5c9064149c277.
But it said transaction failed.

And asked to make payment again. So, i paid again with credit card and was successful. Transaction i'd - [protected].

But when i checked my bank account,...

I booked a flight ticket from Bangalore to Kannur-kerala, for 3rd April 2019.
But they given Bangalore to Chulman (somewhere in Russia) for 14th March with a flying time of 1hr and also for the cheapest rate(which is 1700/- per head, my booking date was 13th March).

I called up the customer care suddenly and they are simply denying their mistake happened in their website.

Still calling and emailing them...

Sir, madam/
I have paid rs. 390 for my airtel connection no. [protected] through you by netbanking of corporation bank. Transaction id ibibo otc no. [protected] / [protected] on 15/02/2019.

Said payment is transfer to airtel account as per their account department and advise me to contact you.
Please clarify and rectify the same and oblige.
Ramesh dassani
[protected]
Email:[protected]@yahoo.com...

I booked a ticket though goibibo from mumbai to ranchi. The best options in terms of time and money was one with layover at raipur. The difference in time between my flight landing at raipur and next one taking off from raipur was mkre than a hour but the airlines preponed it an hour making it's departure time around 5. It is now impossible for me to catch the 2nd flight and the goibibo isn't doing anything about it. They are asking for extra...

Dear team,
I had two tickets booked from go ibibo from entabbe - trivandrum dated 16th april. I have recived pnr and also airticket. But while i am trying to do online checkin, i understood that the pnr is invalid and the issued ticket was a fake one.

Pnr t6shub is the fake one which is received.

I have contacted goibibo, finally the team had offer me an ulternate booking for another flight. Still now,...

Dear sir,
I booked ticket from mangalore to patna for travel date 24 mar. However when i got my ticket in mail it was for travel date 25 mar.
I thought it was my mistake and got it changed through the airlines later i formed goibibo. Cancellation money was deducted from my account.
Again i booked ticket from patna to mangalore for two person for travel date 26 mar. This time again, i receive a ticket for travel date...

Hi i am manoj tomar from faridabad i have booked a flight ticket from goibibo for 18th april 2019 ticket no[protected]. My layover is in usa boston airport and for that i need to have a transit visa which is not mention on goibibo website anywhere, rest every website tell customers about the transit visa is required before booking but in my case on the website of goibibo nothing is mention regarding transit visa. Now my have call customer...

I have booked two tickets from GOIBIBO.COM on dated 13/03/2019. 1st Chandigarh to Mumbai for dated 29/03/2019 (Booking ID: NG8J74J6J and PNR J74J6J Flight No.G8562 . for Six persons (Mr. Pankaj Garg and others). 2nd Mumbai to Chandigarh for dated 01/04/2019 (Booking ID: The Request class of service is sold out (Flight No. G8561) and no PNR is mentioned (yet it shows booking confirmed) is also for the same Six persons (Mr. Pankaj Garg and...

I was booking the ticket using code gokotak by which my amount was coming to be around 5405, but at the time of deduction amount of 6515 was deducted from my account and even though i wished to stop that transaction it was completed as it had already pulled information from sms in 4 secs, i would like to have refund for the case.
Booking id: tua22cngw, tua221xvo...