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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 174

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A
Amit5976
from Ghaziabad, Uttar Pradesh
Mar 26, 2022
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Dear Sir,
I have worked with Icici Bank ltd at Karnal Haryana location and circle office was chandigarh in[protected] .

My employee ID -167099
Location Karnal

Please arrange me my PF account no and Statement so that i can withdrow the same .

Amit kr sharma
[protected]
sharma.[protected]@gmail.com
ICICI Bank customer support has been notified about the posted complaint.
Apr 20, 2022
Updated by Amit5976
revert awaited
Sep 01, 2022
Updated by Amit5976
its not a customer support query..its internal HR query ...please do needful
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    A
    abhinav_1994
    from Jaipur, Rajasthan
    Mar 26, 2022
    Resolved
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    Resolved

    I applied for amazon pay icici credit card on 24th march but my application was rejected by the bank. Bank did not provide any reason for the rejection.
    I want to know why my request got rejected
    Name- abhinav agarwal
    contact- [protected]
    Apr 27, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 27, 2022
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      A
      Anuj Sawarkar
      from AMRAVATI, Maharashtra
      Mar 26, 2022
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      I have a salary account with icici and never applied for demat account.
      however inr 68.83 has been deducted from my account as charges till feb 2022
      no deduction msg on phone and no intimation from icici
      i want my refund !
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02mzt) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        shivendra Srivastwa
        Mar 26, 2022
        Resolved
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        My salary account in icici bank. Last year 2021 dmc charge debit from my account i complaint for this in icici bank
        Chapra branch they told a demat account in your bank while i never open or use demat account in icici. I request him please close this account then they told your demat account close but this year in 2022 again demate charge cut my account. This is very unethical behaviour of bank. Please help me to close demate account and refund my money.
        My contact [protected]
        May 7, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 27, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Sandeepjinde007
          from Hyderabad, Andhra Pradesh
          Mar 26, 2022
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          Address: Hyderabad

          I am Sandeep. 742.11 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL FEB-22) on 25-Mar-2022. I have never used my demat account till now.

          They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

          When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[[protected]]. This is completely unacceptable and please refund my amount. My phone number [[protected]]
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02l5z) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            N
            Nilesh2102
            from Patna, Bihar
            Mar 26, 2022
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            Sir my name is nilesh actually I want to open mine saving account in ICIC bank so i will apply online on bank portal after filling my detail they said me to pay minimum 11200 as chalan so that your UPI hendel get ready for payment and you will get your account number... But after paying I will recived a message that nilesh your bank details has been crupted bank will get back to you in 4 days with your account number...

            They also send me a mail with reciveing and transaction id or other details

            But i dont know how I initiate for refund

            Please help me
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02l6g) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              J
              jason castelino
              Mar 26, 2022
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              Rs. 826 and Rs. 276 were deducted from my ICICI account, with similar tag DMC/ DP CHGS TILL FEB-22
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02l6w) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              jason castelino's [Complaint's author] reply, Mar 28, 2022
              Kindly share your mail username part seperately. Currently it shows as [protected]
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                A
                aditya42jpr
                from Kolkata, West Bengal
                Mar 26, 2022
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                DMC DP charges have been deducted from my savings account by icici direct for inr 757. What is this charge. I am being debited for so many charges without notice
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02n04) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  M
                  mandeep85
                  from UNA, Gujarat
                  Mar 26, 2022
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                  Dear ICICI,
                  How can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that Rs 826/- has been deducted from my account towards DP CHARGES TILL feb 2022 .
                  I have never used ICICI demat account, even i dont know i have demat account or not.
                  you are doing this deduction every year without knowing me.
                  Request you to kindly return my money back whatever you have deducted from many years.
                  I am loosing trust on icici bank whether my money is safe here or not.

                  Need action on priority.

                  Regards,
                  Mandeep Kumar
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02n33) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    anuragmishra735
                    Mar 26, 2022
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                    On 25th March 2022 ICICI Bank deducted Rs. 826 of Demat Account Charges while I am not using any kind of Demat Account. I want my money back immediately.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Amount deduction transaction number available in the attached Image.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02l74) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      R
                      rajnish813
                      from Chennai, Tamil Nadu
                      Mar 26, 2022
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                      Address: Chennai

                      Money got automatically deducted and with no notice

                      i even did not do this transaction

                      seems something with DEMAT, i donot use it at all.

                      transaction ID:
                      DMC/IN[protected] DP CHGS Till Feb-22
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02l7c) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        K
                        Kapil Gurnani
                        from Mumbai, Maharashtra
                        Mar 26, 2022
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                        Website: www.icicibank.com

                        No such information for charges was provided at the time of opening Demat account, rather it was said that there are no Annual Maintenance Charges.
                        Rs.826 are charged in the name of DP C Hgs charges.

                        Kindly reverse the charges at the earliest, and also understand that these charges shall not be levied again, It kills human time and efforts.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02l79) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          N
                          Nyaman Sahu
                          from Mumbai, Maharashtra
                          Mar 26, 2022
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                          Address: ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051

                          I am NYAMAN KUMAR SAHU. 826.00 Rupees has been deducted from my account as DMC/IN[protected] DP CHGS TILL FEB-22 DP charges on

                          25.03.22 . I have never activated and used my Demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My Account Number is[protected].
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02l7f) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            Subhad9
                            Mar 26, 2022
                            Resolved
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                            Resolved

                            This is to inform you that I am a salary account holder of ICICI Bank since 2017. Today 619₹ has deducted from my account as DMC DP charges, though I'm not a demat account holder of ICICI Bank or ICICI direct. I never asked for it. Today Bank has deducted 619₹ without informing me. This is so harassing for me. I need refund the same amount which ICICI has deducted. Please help me out to receive the refund.
                            Please check the screenshot below.

                            Thanks & Regards.
                            Apr 27, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 27, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02n37) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              T
                              trishla sinha
                              Mar 25, 2022
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                              On 24/03/2022 an amount of 826 was debited from my account without any notice or consent. when I saw the statement it was on the name of DP charge.. i don't have any demat account.. when I searched this has happened to multiple people...

                              please refund the amount to mya account
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02l7m) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Sanjana231
                                from New Delhi, Delhi
                                Mar 25, 2022
                                Resolved
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                                Resolved

                                I have been deducted with 826 rs on 25th feb under the name of DMC dp charges till Feb 22

                                I am using icici since about 3 years and have never activated the demat account then how I am being charged . When I reached customer care they told that there is demat account on your name.
                                Apr 28, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 26, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02l7r) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Myself Himanshu Bisht, I have been with icici bank since 2016. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 28 March 2022. DMC/ DP CHGS TILL FEB-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
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                                  N
                                  Nikunj Rupapara
                                  Mar 25, 2022
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                                  Address: Ahmedabad

                                  Hi I m Nikunj Rupapara, when I checked my account statement then I came to know that ICICI Bank has deducted Rs. 649 as DMC DP charges from my account without any intimation. Request to please arrange to refund deducted amount asap.

                                  Thanks
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID a02l7t) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Neha1888
                                    from Indore, Madhya Pradesh
                                    Mar 25, 2022
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                                    Address: Indore

                                    K/A ICICI bank,
                                    On dates 25.03.2022 unknown charges of rs. 826 deducted from my icici account. DMC/IN[protected] DP CGHS -
                                    I did not avail any services.
                                    Please look into and refund my money in my account.

                                    Accnt no.[protected]

                                    Regards
                                    Neha Jain
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02l9o) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Neha1888
                                      from Indore, Madhya Pradesh
                                      Mar 25, 2022
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                                      Address: Indore
                                      Website: Www.Icici.com

                                      On date 25.03.2022, unknown charge of payment rs. 826 deducted from my account as DMC/IN/DP CHGS without any intimation.
                                      I did not avail any services.
                                      Please clarify and return the money in my account.
                                      Regards,
                                      Neha Jain
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        aswal.ajay
                                        from Greater Noida, Uttar Pradesh
                                        Mar 25, 2022
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                                        Address: Greater Noida

                                        Hi Team,

                                        Today I have been incorrectly charged with INR 826 for the maintainance of demat account, however I did not open any such account in ICICI bank. Please look into this and refund my money asap.

                                        Regards,
                                        Ajay Singh Aswal
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02jr8) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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