ICICI Lombard Complaints & Reviews

Dear sir/mam,

I have taken a policy from Icici bank company
( policy no. 17704598 on 20/4/2013 )
When i have purchased the Policy bank employee told me when you need funds, you can withdraw the funds anytime but now Customer care executive saying that u cannot withdraw funds except on hospitalisation.
And they are saying u have to pay the premium again when fund amount decreases.
They are Even...

Jet airways flight 2645 dated December 07, 2016 was cancelled due to poor visibility and fog.

The Jetprotect claim as well as refund of ticket not done despite repeated emails & submission of all documents

ICICILom:[protected]
Claim No. JET002420
Policy No: 4110/D-000194/237464/00/000 towards Trip Cancellation & Interruption
iHealth care Interaction ID[protected]...

Already sent mail several times to ICICI Lombard customer care ...claim no mot05869255..Taken Car from ABT cuddalore...Insured under ICICI Lombard...Car accident occured on 20 the jan2016..Inspite of submitting documents, claim has been closed...

.No proper response...Customer care has blocked mails..Insurance agent named Mr.gowthaman has closed the claim without prior intimation.....

Hi, I had submitted a Mediclaim to ICICi Lombard, Bangalore with Originals and other docs but the same got rejected saying that medical treatment taken in the hospital was not required.I am really shocked to know that the patient was admitted as per doctor's advise and not as per happy wish. I am very much shocked to know that an ICICI Lombard is saying me that the treatment was not required in the hospital whereas, the doctor has insisted...

I met with a car accident few days before. I visited the nearby workshop of maruti for getting my car repaired (Maruti suziki swift dzire). My car had a lot of problems due to accident. While claiming the insurance, icici lombard surveyor is saying that the claim for steering will not be provided because it is technical issue of car.
Just to inform, car had no steering issues before accident. This is the worst service received from...

Hello sir myself BABURAO I am having hero Honda passion pro last December vehicle is thefted by unknown person I registered a complaint.january the vehicle is trace outed but not in moving condition.
Battery silencer horn missing .I registered a claim but surveyor said that claim should not be processed because of partial theft...
My claim no. MOT06363343...

Denial of cashless request claim & access

Claim of sunil kumar digambar bhasale
Uhid[protected]
Policy number 4113i/xol/83165750/01/000
Policy period 24-sep-2015 to
Al number[protected]

Icici lombard has denied cashless request of rs 31912 & further access for my claim on treatment on gallstone infection, by claiming nondisclosure of hypertension at the time of policy commencement....

Please see below my claim details:
Claim ref number: mot06355256
Policy number: 3001/[protected]/00/000
Name of insured: dharamjeet r prasad
Date of survey: 15-feb-2017
Date of accident: 10-feb-2017
The surveyor was kamal goyal. He did not come for the survey and asked for photographs from rahul motors. He rejected 2 out of 3 claims saying that they are 15 days old. He refused to physically verify the...

My Motor claim no. : MOT05850628
My Bike was ready in the month of September and I was told that the amount of reimbursement will be received in the month of October. Its been over 5 months now. I have yet not received my reimbursement amount. I did not receive any positive sign or a date by when I will be getting my reimbursed amount by the person who is looking after my claim from ICICI LOMBARD. All documents were submitted by me...

Dear Sir,

my name is SHANI SOLANKI i want the purchase second hand 2 wheeler before 2 month i am sending of request owner change declaration, & RC COPY, RTO RECEIPT dtd: 04-JAN-2017 but right now no body action for change of owner policy name attached photograph i always sending of chq- but not transfer the policy holder name.
POLICY No. 3005/[protected]/00/B00
Vehicle Reg No. GJ-01-EU-9866
.
.br...

I have sent the following email on 28.01.2017, till now the problem is not resolved / there was no positive reply from icici lombard and gem motors, hyderabad - service provider. I have very bad experience with your service, on 19.01.2017, I have raised a claim and it was registered on 20.01.2017, no. is MOT06280482. There were several damages to vehicle during single incident on 16.01.2017. However could not do proper survey, hence could...

Sir by mistake i accepet there policy only on call. and they deduct money from my icici credit card. after cancellation of my policy they just give back only 45 % cash back.. who will pay of reaming balance of credit card?
only by call i accept this policy without any signature on it..
icici credit card alredy gives 16000 to icici lombart via credit card.. after cancellation they just refund 8000. now i have to pay remaining...

I am Amir Azam and having a swift car. I am regular customer of ICICI Lombard having policy for many years for all 2-wheelers and 4-wheelers in my family without any laps. This time I am in trouble due to ICICI Lombard. My car got accident and I gave it to Radha Govind Automobiles (muzaffarnagar). Front Bumper, back bumper and left hand side mirror damaged in this accident but surveyor is not approving the back bumper and side mirror. He...

It seems its a common practice in ICICI Lombard to issue policy with wrong details and then give endorsements correcting the policy and that too if customer requests. I don't know what they gain by doing this but it seems they can reject claims on this basis.

Its simple common sense that Shraddha is a female name and Jagdish a male name. Still, they reversed the genders on the policy. When asked to correct, they issue an endorsement...

I am Sharad Kumar Sharma and having a swift VXI car DL 8C AJ 2124. I am regular customer of ICICI Lombard having policy since December 2014 without any laps. This time I am in trouble due to ICICI Lombard. My car got accident in Ahmedabad on 22-Jan-2017 late evening and I gave it to Kiran Motors (Ahmedabad). Front Bumper and left hand side mirror damaged in this accident but surveyor is pproving only bumper. He is not approving left hand...

Had taken a accidental policy in mid 2016, today they called me stating some additions on the same plan. I was not interested in plan and communicated same to the caller. Even after clearly explaining that i am not interested they kept on trying persistently. I received a total 20 - 30 calls back to back.

Calls seemed to never end even if i rejected or answered the call and thereafter saying not interested.

Had...

My wife has Missed abortion in April 2016 after that she was suffering from missed periods for which She was under medication for 3 monthS. Then doctor suggested Hystroscopy for further treatment in October /November. She got her periods after this treatment but the claim of 27000 was rejected by ICICI saying that this is under infertility treatment And we don't cover that. But she was pregnant In April and how they are saying this is infertility....

Dear sir,
This is in regarding my motor claim no- MOT05851135 for my vehicle . I want to make to your notice my case so that you can give me positive response.
I have purchased a second hand car from Mr. Khushwant Singh on 24/04/2016. I gave my car papers to the RTO agent for Transfer on the next day. The agent said me as my car was mh04 THANE passing it will take time for transfer to Mumbai. He meant that he will have to...

For policy 3001/[protected]/00/000 - payment has been deducted twice. See attached photo. It was told to me that I will get money back in 4-5 working days but its been a more than a 2 months, I have not got my money back. I am following up with person who processed policy, I have raised ticket #[protected] and [protected], American Express is following with ICICI lambord but issue has not resolved yet. Its a shame that they are sitting on...

I purchased tata tiago at time of loan they sell a policy of icici lombard without any explanation of product's benefits. When i received the policy kit i was surprised there is few diseases including in this policy.I want my total amount refund back without any delayed & without deduction.
Regards
kumari seena devi
policy no 4080/icicial/[protected]/00/000
[protected]...