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ICICI Lombard Complaints & Reviews

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Last updated May 11, 2024
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ICICI Lombard reviews & complaints page 30

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S
sheenasharma
from Delhi, Delhi
Jan 27, 2017
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Cheated by icici lombard

Address: New Delhi, Delhi, 110092

I purchased tata tiago at time of loan they sell a policy of icici lombard without any explanation of product's benefits. When i received the policy kit i was surprised there is few diseases including in this policy.I want my total amount refund back without any delayed & without deduction.
Regards
kumari seena devi
policy no 4080/icicial/[protected]/00/000
[protected]...
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Chitra .karthik
Jan 20, 2017
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Policy Cancellation-request id 16122016399 for 3 policies

Address: Chennai, Tamil Nadu, 600004

Dear Team,

I got policies initiated for health and group cover with loan coverage for which I have registered myself and wife for 4.5Lakhs insurance in total associated with my home loan account

Since i had to relocate to Germany i cancelled all the policies with immediate effect from 16th of December(date of receipt of policies - 7th and 10th Dec) .I requested to cancel all the Policies associated with this...
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S
shriRakesh
Jan 20, 2017
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Jio policy-jain international organisation

Address: 302017

We had intimated via mail 0n 10/12/2016 to icicilombard on ihealthcare and they had provided me no[protected] .We had submitted my claim with all fully furnished documents in original and they had rejected stating that we had not intimated them within 7 days. Whereas admission is on the same day on which mail was sent on registered id as [protected]@icicilombard.com

My id is shriom.[protected]@gmail.Com
[protected]...
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Z
Zubin Savla
from Mumbai, Maharashtra
Jan 16, 2017
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Complain for health claim settlement

Address: Mumbai City, Maharashtra, 400015
Website: www.icicilombard.com

To,
ICICI Lombard Health Care

Sub : Second Complain Letter

After a long waiting period and unprofessional behavior, i am forced to write this email and Expecting a result now!!

This is Regarding Reimbursement of the Health Care Claim which is Pending which is pending past 2 Months

The Documents were received by ICICI Lombard Head Office Hyderabad
On 19/10/2016 br...
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A
amishbansal
from Nahan, Himachal Pradesh
Jan 12, 2017
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Fraud against credt card

Address: Panchkula, Haryana, 134109

I Have credit card of ICICI Bank Coral Credit Card, fraudently they charged Rs. 11880/- in respect of health insuance and started EMI of 519.43 (incl. Sevice Tax charged against this card, POLICY NO. 4065/SM/[protected]/00/000 dated 28.11.2016 . i have submitted a lot of time to request for cancellation of my policy but no response, till after 45 days they reverse a small amount of Rs. 4650/-.

This is fraud, the employees of...
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D
Drlalitpeds
from Noida, Uttar Pradesh
Jan 12, 2017
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Wrong report given

Address: New Delhi, Delhi, 110092
Website: Icicilambord

My car is with Hyundai service centre for accidental claim with claim no - mot06213901.
At the time of inspection for zero depreciation insurance no one informed me that you will not get approval or no inspection report was given, they told me your inspection is clear no problem in it. . They made wrong inspection report. My left side tail light was without any damage or scar clearly visible in preinspection photo they marked it broken....
+2 photos
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A
Avinash Bhabra
from Agra, Uttar Pradesh
Jan 11, 2017
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Unethical behaviour

Address: Mumbai City, Maharashtra, 247001
Website: www.icicilombard.com

When i am claiming the insurence the officer is refusing to give the claim because by mistake i gave the wrong surname of the driver(my cousine ) as he generally use 'Kumar' as the second name but in the driving license his second name was Pegwal, due to this reason your area service manager Mr.Aashish shrivastava refused to give the claim and also was misbehaving with me and said do whatever you can do I am not giving the claim....
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P
peddineni
from Mandapeta, Andhra Pradesh
Jan 7, 2017
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Car insurabce

Address: Krishna, Andhra Pradesh, 520003
Website: [email protected]

Sir my name is ramesh my car insurance renewal premium paid with credit card on 4-jan-2017 in your vijayawada branch with consult person sarath kumar cell:[protected] still policy copy not issue iam calling neglect answer my car insurance expiry date.[protected] with customer talking very careless from 4 days laps time last munite demand the money this branch very very neglect very very careless...
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Spcs
from Lucknow, Uttar Pradesh
Jan 5, 2017
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Status not updated for policy # 4015/115379226/00/000

Address: Lucknow, Uttar Pradesh, 227105

Transaction ID's[protected],[protected], Complaint no-[protected], Called customer care to know the status of the email sent on corporate email id but there is no information available on these interaction ID’s and the matter of addition & deletion of employees name in the policy is pending from long time. Agent does not have information available with him and he asked to call the RM but he did not have number available with him and...
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D
Deepak@88
from Mumbai, Maharashtra
Jan 5, 2017
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Motor Claim closed without intimation

Address: 411019
Website: ICICI Lombard

My name is Surya Singh S/O Late Mr. Sumitranandan Singh my father has taken a car insurance from ICICI Lombard bearing policy no: 3001/99743963/00/000 he met with an unfortunate accident on 1/6/2015 in Shahbad, hardoi (U.P) in which we lost him. The incident was updated to ICICI and claim was registered as the vehicle was in police custody it took me 6 months to get it released from the court after which i towed the car to nearby workshop...
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V
vinayvicky
from Delhi, Delhi
Dec 17, 2016
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Surveyor not assisting my claim

Address: 110091
Website: icicilombard

Dear sir/mam

i have mailed you yesterday (16/12/2016) regarding not getting the correct status of my claim no.MOT06162052 of my vehicle no. DL14CB1333.
i want to say that i have received a sms on 16/12/2016 at10:51pm that my surveyor Mr. Ram Joshia will assist you for your claim but he is not entertaining for my claim. he is not receiving my call and sometimes he receives then he says that you know and icici company...
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G
g9chavan
from Akot, Maharashtra
Dec 15, 2016
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My claim rejected due to pre existing disease but hospital submitted the letter this is first episode

Address: Pune, Maharashtra, 411043

Policy is taken on my name mr. Ganesh b chavan, and for my wife and daughter also but in this year my daughter was admitted in hospital due to remote symptomatic epilepsy du to perinatal insole, and same i apply for reimbursement but you have rejected for to saying this is pre - existing disease but i sure you this is not the pre existing this is happen first time and also doctor is given the same letter i am attaching this....
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Bhim Sonar
from Mumbai, Maharashtra
Dec 15, 2016
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Rejected claim number mot06153284

Address: Mumbai City, Maharashtra, 400013
Website: [email protected]

Very bad experience with icici lombard insurance company there was a crack in my bike kceing due to this whole oil was continuously linking out of it from bike cb unicorn 160 that was clearly accidental but executives / surveyor has rejected my claim saying that accident is not so clear where as metal was crack and oil was liking. Really upset with the service this guys has given very bad experience....
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J
Jabir KP
from Kollam, Kerala
Dec 9, 2016
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Complaint about my claim pending from July

Dear Sir

My name is jabir kp[protected] from India and i have purchased GT from platino classic Kochi on May 7 2016. i had an accident on July 28 2016 and still i did not recieve my car repaired. Its been nearly four and half months and Platino classic saying insurance company is delaying it. It is ICICI prudential insurance and is purchased by platino classic themselves and no opinion of mine were taken to select...
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R
rajiv chalsey
from Solapur, Maharashtra
Nov 28, 2016
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Not transferring name of owner on policy , in ocean motors piplihana indore

Address: Indore, Madhya Pradesh, 542016
Website: www.icicilombard.com/CarInsurance‎

I have visited first to mr ravindra diwnakar at icici lombard office 15 days back, at janjir wala square for name of ownership on policy need to change from akash rajurkar to sneha rajurkar as per the original new rc book, for wagon r & policy number is 3001/mi[protected]/00/000

He has informed me to visit maruti center as it is policy issued by maruti, now from last 6 days i have given the said amount fees to ocean motors on...
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A
Avtar Builders
from Delhi, Delhi
Nov 26, 2016
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The agent is never available whenever there is any problem

Address: New Delhi, Delhi, 110093

What's the use of having a policy if we don't have any proper knowledge about it and if we try to reach the person he is mostly unavailable. if you can not provide a proper agent then what the hell is the use of a agent. i want a quick solution or else i will complaint about it in the consumer court. and this is my final decision. i will use all my money but i will ruin this company....
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G
gowrishankar1105
from Mumbai, Maharashtra
Nov 23, 2016
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Unauthorized credit card charges for ICICI lombard plan

Address: Bangalore, Karnataka, 080

ICICI credit card person approached me and offered a life time free card a year back.

Card was issued in deactivated condition, once I enquired with ICICI bank them they informed that I have to go for ICICI Lombard plan to activate the card and they forward the call to ICICI Lombard team.

ICICI Lombard person forced me to go for a plan and said that any time you can quit the plan, otherwise your call will be...
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S
Sugesh Kumar
from Bengaluru, Karnataka
Nov 22, 2016
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ICICI Lombard Medical claim rejected

Address: Bangalore, Karnataka, 560036
Website: Rejected Policy as Pre-existing Illness

Hi ICICI Lombard Health,

I have Health Insurance Policy No: 4128I/HP/[protected]/00/000.It was taken in Swapna name last year.She face now issue with throat pain from last 3 months and she now unable to have food.We have visited Manipal Hospital Bangalore and Doctor checked and suggested immediate treatment.Hence we have gone through it.We have applied claims[protected].I have got mail from your team as it is a tumor and...
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K
kksah
from Gurgaon, Haryana
Nov 17, 2016
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Denial of medical claim

Address: Mumbai City, Maharashtra
Website: icici Lombard

Policy no[protected]i / hp/ 91614641/02/000 dated 8th july16
Original policy no 4034i/hir / w - 3048211/00/000 dated july 2011without break
Denial of claim ref no –[protected]. •
I am holding this policy with icici lombard since 2011 and have never claimed any amount against it for last 5 years.
• my original policy was not having any standard exclusions for any disease life threatening or critical...
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T
Technocom
from Mumbai, Maharashtra
Nov 17, 2016
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Claim Reject

Address: Mumbai City, Maharashtra, 400093

It is very disappointing and frustrating to see the rejection of claim of our genuine medical expenses.
After following so many times by telephone and email your team kept on asking for the same documents which were already submitted to you. Then you asked for letter from the doctor which was submitted two times to your team.

I Was thoroughly harassed by your company while trying to get an update for the claim, every...
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