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ICICI Lombard Complaints & Reviews

3.7
Last updated Mar 23, 2024
Complaints 1318
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ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 28

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L
lalitmech06
from Surat, Gujarat
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Deducted claim amount with foolish reason

Address:Dhule, Maharashtra, 424002
Website:ICICI LOMBARD

I am Mahavir Chordiya. I have ICICI LOmbard Health Insurance. I submitted clai recently. My claim number is[protected]. I have submitted all the bill still they have deducted Rs 5400/- with reason that IV detail bill is not their. But in final bill the IV Of 36X150 already stated. Even in discharge summary all the iv details has stated. I tried to explain them all the situation but they are not understanding. It's pathetic. the customer...
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T
TARA ADVT
from Tikamgarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Address:Surat, Gujarat, 3900011

Dear Friends attention, If you Buy a New car Or
Renewal your car insurance, think hundred time
before take this. Even by mistake you don’t take
Insurance from ICICI LOMBARD You should take online
insurance, or take it from another insurance company because
When you claim insurance, these people will do dramas around
the world and you will not get the money, These people also do
whatever...
+1 photos
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M
Mahesz Goud
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have claimed a tyre damage but it was not approved.

Address:560100
Website:www.icicilombard.com/grievance-redressal

My car tyre got damaged and I have claimed for insurance with the id MOT06484863. This claim was not approved by your team. While buying an Insurance, customer care told me that we can claim for tyre as well. I have interacted many times with customer care, escalated to all 3 levels and none of them are reacted to my complaint and none of them are contacted me. I have requested them to share my call recordings and they are not ready to share...
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M
Manish Bhujade
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost of 2 wheeler insurance policy

Address:440034

I lost my 2 wheeler insurance policy. What is the procedure to get the duplicate policy on mail. I only know the bike detaila i.e. Vehical no. MH-49 X 4507, activa white. Icici insurance has been sent on my mail id - [protected]@yahoo.co.in but due to some technical problem i lost frm my mail also. No any hard copy i received that time. Pls send me the duplicate copy on my mail.
Thanks
Regards,
Manish Bhujade...
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R
rajraniaggarwal62
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of Car Insurance Policy Kit

Website:www.icicilombard.com

With Reference to my Car Insurance Renewal (3001/[protected]/01/000), my Car No HR51AV4612...when I asked for Policy kit I was informed that the kit was dispatched on 31 Mar 2017 through FIRST FLIGHT courier, AWB No.B903Q2471586 and stated to be returned due to Refused to Accept.

It is totally untrue that any such courier was presented to our address as I alongwith my retired husband are always at home and there is no question...
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B
bikerboys
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding my 2 wheeler claim

Address:New Delhi, Delhi, 110045
Website:www.icicilombard.com

Somebody stolen my Honda Activa on 14/01/17, on the very same day i have register the FIR & ICICI Claim. Investigation team "Jain & Associates" will collect all the necessary documents from me. After 2 months when i have not received any response from the Claim department then i chased them. They told me that your Claim has been rejected due to Negligence.

I have not received any confirmation from ICICI Lombard via email, phone,...
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Y
Yogeshanand Giri
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insurance cover

Address:New Delhi, Delhi, 110070
Website:-

Due to an accident on 6 april 2017, my car maruti estilo no. Dl2c ap 8231, bumper headlight, including steering parts have damaged. I have taken the car to m/s prem motors, mahipalpur, new delhi (Auth. Maruti service centre), on 7 april. Now the car is under repair in body shop. My car is under icici lombard car insurance. On claim of my above car your department officer mr. Bharat kumar and mr. Vivek have refused to allow me for the insurance...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:[email protected]

Dear Sir/Madam,

I have taken home loan of Rs 26 lakhs in feb'2016 and closed the same in 4 months before. once my loan got closed i requested to ICICI lombard to please cancel all insurance policy towards this home loan account and i got a mail confirmation from lombard Customer Relationship Manager that we will close all related insurance policy please provide NOC from bank and cancelled cheque. after providing relevant documents...
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R
Rajkuamr12345
from Bengaluru, Karnataka
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Credit Card Cancellation of Health Insurance

Address:Surat, Gujarat

To,
icici lombard health insurance
Cancel the policy

Credit Card — Cancellation of Health Insurance

Respected Sir,
I purchased a credit card from Barclay bank and they made it mandatory for me to purchase a health insurance policy of icici lombard, and 26000 Rs was deducted from my credit card balance.I dont want to avail this policy .
And this is a cheating, how can they force...
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J
Jignesh Derasari
from Bardoli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response or facilitation for Claim processing - submission

Address:Vadodara, Gujarat, 390020

Dear sir/ madam,

[protected][protected][protected][protected][protected]-------
Secure mind insurance policy no. - 4065/ICICIAL/95797775/00/000

Loan Account No. (Linked with Insurance Policy) - LABRD[protected]

Name of Insured - Jignesh Derasari

Claim intimation ref. no.[protected]

[protected][protected][protected][protected][protected]-----br...
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D
dev6945
from Noida, Uttar Pradesh
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Deduction of money

Address:411003

I opened credit card account with icici. Subsequently i got a call from icici lombard and stated that it is compulsory to open the health policy of icici lombard other wise 50% money deducted from your credit card. That time i was agreed to opened policy. In this connection executive stated that after three months u can close that account. I closed my account after three months ur coy deduct 30 % money from my credit card. As per your executive...
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N
Nikku Sheikh
from Delhi, Delhi
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I am complaining against no claim

Address:New Delhi, Delhi, 110042
Website:ICICI Lombard

My bike is damaged by my father's friend and i don't know his actual name. I am complaining to company for claim and i dont know his name i say his pet name nikku to company and when i submitted all documents i saw his name is not nikku his name is Abhilash and company not passed my claim he says to me that i submitt the nikku's licence then he passed my claim actually nikku is not his real name only pet name. Company is not help to solve...
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Akshay A Patel
Mobile No: [protected]
Claim Number JET002537
Insured Name Akshay A Patel
Policy number 4110/D-000165/164090/00/000
Coverage Period 9-Feb-17 to 9-Mar-17
Date Of Loss 9-Feb-17
Sub: Rejection Letter - Claim No: JET002537 under Policy No: 4110/D-000165/164090/00/000 towards Trip
Cancellation & Interruption Claim of Akshay A Patel
Dear Sir/Madam,
We share your...
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Address:Mumbai City, Maharashtra, 400025
Website:www.icicilombard.com/support/contact-us

Poor response -----No body is ready for listen my voice. becuse i have the loan from ICICI bank and they themself gave this policy of ICICI lamboard, , both the comapny are owned by one person...vary bad service...i called 3-4 time to customer support also but no postive response from them...
Bank team is daily calling me even after informing them in branch also...
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E
er.shweta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim No: MOT06464048 approved partially & pathetic services from Claim department

Hi, I am ICICI Lombard Motor insurance zero depreciation policy holder for my four vehicle. On 24 March, 2017 my car met with an accident and I have register the claim for the same and the claim No. MOT06464048.
I told that my car is majorly hit from the front and somehow touched from back also. The inspection has done by Mr. Rahul Jadon and he has approved only half of my damage. He said he will not approve the back bumper damage....
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S
Sanepara
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim not Passed even 100% Insurance Policy Purchased.

Address:395009
Website:www.icicilombard.com

I am Rajni Patel, [protected] m I had purchase Swift Car and purchase Insurance policy 100% cover all things and understand all detail. It mention that your car can claim 100% if any damage. But showroom is not passing our claim and not giving support after we purchase.

Where should we complaint ? How can we get our money back from Lombard or get service from them ?

Also they force to renew form the auto dealer...
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S
S K Dwivedi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim rejection without information

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear Sir,
I bought a secondhand motorcycle (UP-14-AS-4558), from Mr. Amit Kumar dtd 22/10/2016.
And the same was stolen from the parking of my office (copy of police complaint encl. for ref) then after I contacted your office for insurance claim an executive (Mr. Nitin Saxena) I then fulfill all the documents required by him for claim. I even sent the docs. By Indian speed post (EU[protected]IN).
I am to say that, I have...
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G
g bargavi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mediclaim support

Address:600113

Dear Sir/ Madam,
I am Bargavi. G an employee from Actavis Pharma development centre, Ticel Bio Park, Taramani.. I would like to inform you that I have applied for a claim on May, 2016 through my company.. But I did not get any further details about it later.. Even that was not also registered yet. I request you to revert asap with the positive response....
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A
aglb
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For accidental case

Address:221007

My name is arvind Gupta I'm a customer of your policy
The accident was my two whealer is 13 January thus i claimed
Your correnspondance take photograph but after one day a call me by garage your speed meter is also damaged so you call mester satish tivari and told him to take meter pic i call him but he are not reaching there
He call me you can take your scooter from there i will clear your clame but now he told that...
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R
Rajendra Yadla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashless claim-Health Insurance

Address:Mumbai City, Maharashtra, 400066

We had a pre approved cashless approval for my father's angioplasty at Criticare Hospital Andheri West. On the day of discharge when final bill was submitted icici lombard took 3 hrs to respond and they responded with a query. To this query the hospital responded and they too another 3 hrs to respond. Wen the patient was due for discharge why do they take 3 hrs??? They had another query to the response from hospital and again the insurance...
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