Idea Cellular Complaints & Reviews

Idea Cellular Limited — MNP

DEAR SIR

I HAVE TO COMPLAINT ABOUT IDEA SERVICES FOR MNP. I HAVE REQUESTED TATA DOCOMO FOR MNP FOR MY 2 NO'S [protected] & [protected] FROM IDEA TO TATA DOCOMO BUT AFTER 20 DAYS IDEA IS NOT RELEASING SIM FOR DOCOMO FOR WHICH I AM HAVING MANY PROBLEMS.

PLEASE SEE THIS MATTER AND HELP ME IN MNP FROM IDEA TO TATA DOCOMO.


ASHUTOSH MISRA

I have opted for MNP from Idea to Vodafone due to the poor network / poor responses from the Idea Customer Care.

The request for porting to Vodafone is not honored by Idea. Whenever I call the Idea Customer care they were telling me some strange things like, the porting will be done by 10 Am tomorrow or 1 PM tomorrow. Fed up after 2 weeks of hearing the same thing I wanted to raise a complaint through the Idea Website. Funnily, the complaint option does not work with some strange messages (nice way of avoiding complaints). So had to raise the complaint through the feedback option. Then I get a call from the customer care of Idea again on 23-02-11 informing me that my issue will be resolved in 48 hours. In the mean time, I get a mail from Customer care that I should visit the nearest Idea store for assistance.

I have visited the Idea Store near greenlands only to be told that, they can not help me out as they can only assist in port-in requests. But the executive at the Store was kind enough to tell me that as per the database, my application was rejected due to 'contaractual obligations'

Immediately I called up the customer care, today[protected] at 16.04 with which Mr. Rajesh, Team Leader has answered and informed me that, they will get back to me after verifying information.

Subsequently, I got a call from Mr. Lakshman, [protected] at 16.29 (on[protected] and he informs me that my application was cancelled as it was recorded in the database that I have given my consent to continue with Idea, Which information is completely FALSE!

Infact I requested Idea that in case they can not port out, to terminate my connection.

But now, I am going to the consumer court to settle the issue.

I am posting this here to make the users aware of Idea's malpractices. What an Idea, Sir ji!

I am appending the mail communication here under:

Dear Mr. Venkata ramana krothapalli,



Greetings from Idea cellular, A.P



We regret for the inconvenience caused.



With reference to your mail, we request you to visit any of our nearest my idea showroom in order to assist you accordingly in this regard.



For any further assistance, you can call us at [protected](charges 50ps/3 mins) from your idea mobile number. For any request or complaints dial 198(toll free) or fax us at[protected]. You can also visit our website at www.ideacellular.com.



Thanking you for contacting Idea Cellular.



Thanks & Regards,

Sumathy.R

Customer Service Desk


[protected][protected][protected][protected]

Idea Cellular Limited - AP

Visit us at: www.ideacellular.com

Alternatively you can also call us on [protected] to know more about IDEA



From: Webmaster Corporate Account
Sent: Monday, February 21, 2011 9:39 PM
To: CCARE AP
Subject: MNP



Customer Name :VENKATA RAMANA KROTHAPALLI

Customer Mobile No :[protected]

Comments :I have opted for MNP for the numbers [protected] and [protected] due to the highly inefficient customer support and still facing the problem. I applied for MNP to vodafone on 11th Feb 2011 and till now nothing has been done. The Customer support executives are not giving proper information abt the status. Pl look in to the matter and inform me the status of MNP application. If it is not possible, please treat this as a request for termination of the above numbers with immediate effect. Thnak you. a dissatisfied soul.. K V Ramana [protected]@rediffmail.com
PS: horrible!!! when I want to register complaint through the option of complaints, a message is thrown saying pl enter valid comments.. nice way of avoiding complaints.. hugh... sick..************************************************************************ ideacellular.com E-Mail Domain is now idea.adityabirla.com E-Mail Domain

Idea customer care / support is par below poor

I have sent the mail to TRAI.. will send it to the other contacts shared by you. Thanks

Even after so many days no body, TRAI, Idea, Vodafone seems to bother.. there is only one standard reply from Idea Customer care, that they are verifying records..

Vodafone, on the other hand, who collected the security deposit for the new MNP connections, washing their hands saying they are helpless!

IDEA Cellular :WORST SERVICES EVER I HAVE USED : MOBILE NUMBER PORTABILITY
SINCE LAST ONE WEEK I AM SENDING SMS TO 1900 FOR MNP BUT NO RESPONSE. I JUST GET A RESPONSE MSG. "YOUR REQUEST HAS BEEN RECEIVED , WE WILL GET BACK TO YOU. ... EVEN I HAVE CALLED CUSTOMER CARE OF IDEA FOR ALMOST 30-40 TIMES DAILY BUT SEEMS THEY ARE JUST PLAYING GAME OF TRANSFERRING CALLS TO OTHER COLEAGUES. AND EVEN THEY KEEP YOU ON HOLD FOR ALMOST 20-25 MINS AND FINALLY THEY PUT U ON HOLD AND FORGET THE CALL. THIS IS THE WORST SERVICES I HAVE EVER COME ACROSS..

CAN ANYONE SUGGEST ME HOW TO GO FOR A LEGAL ACTION AGAINST THESE GUYS OR HOW TO PROCEED WITH THE CONSUMER COURT COMPLAINTS........

http://in.answers.yahoo.com/question/index?qid=[protected]AAQv1Bs

I HAVE DONE THAT 100-200 TIMES BUT NOTHING HAPPENS. WELL NOW I DONT HAVE ZEAL TO CALL IDEA, NOW I WILL ONLY DISCUSS THIS MATTER IN LEGAL WAY.

I am satish and my contact number is [protected], I have one more number in reliance network. I was applied for MNP and hand over all proofs in mobile shop, He filled all details in front of me and he told that will forward application form to idea office. After 10 days my reliance sim signal was lost after signal lost I inserted my MNP idea sim in my mobile and tried to activate but I didn't get signals. I called to idea customer care from other number and explained regarding signals problem. They told have to submit my proof's again in idea office, I went to idea office to submit my proof's. They told their is no problem with proof's and ready to activate. Again I checked signals in my mobile and checked in other phones also still no signal. I called to idea customer care few times 1st executive told due proof's problem, 2nd executive told will activate after 24 hrs 3.super executive asked my sim number after explained idea executives previous conversation after 15 min's he asked my sim number, I told him and he replied my sim was wrong. I informed to executive that mobile shop person entered all details in front of me. He told to contact in idea office. Next day I visited to idea store at ameerpet near to ICICI bank and explained all conversations of executives. I was not tried to solve the problem told move to mobile shop where I applied, I went to mobile shop and said regarding sim problem. Again he told to better to contact in idea office, Again I moved to idea office he directly said move to Idea head office. This is idea best service. Please solve my asap, and I am facing this signal problem from past 6 days.

Madam/Sir,

On 02/07/2015, i have submitted one online request for "MNP to Idea Cellular" from there website. And i have got one confirmation that there representative will call me shortly to help me in the process of MNP. But as on date 04/07/2015, i have not received any call from Idea Cellular.

After this i have checked there website for nearby Idea Store to go for MNP. But again i got the dis-appointment by finding that there is only one Idea Store available, which is in the distance of 25KM. It means for a MNP i need to waste whole the day.

Name: Harpreet Singh
Mobile No-[protected]
Address-Jamshedpur, Jharkhand, PIN-831001

Near by Idea Store: Chandni Telecom_Dhalbhumgarh_Idea Service Point

anyone want to sell idea eg162g modem in trivandrum ? i'l buy it for rs 500/- do reply to [protected]@gmail.com

i need cust email id

Idea Complaints — Blank Call

Hi Sir,

Can I have the details of this number[protected], I am received blank call from this number.

I am very thanks full for your help

thanks & regards

Idea — Blank Call from Pakistan

I received a missed call from [protected] on 15th June @ around 12:43 pm. As soon as I realized the country code +92 is for Pakistan, i have no friends or relatives in pakistan. pls tell me what i have to do. i m worried about it.

I received a missed call from [protected] on 15th June 2010 @ around 12:43 pm. As soon as I realized the country code +92 is for Pakistan, i have no friends or relatives in pakistan. pls tell me what i have to do. i m worried about it.

Thanx & Regards

Idea — For blank calls

This is requested to you pls trace this idea number [protected] I wanna his name address it is really requised

thank you

Sir
plz Send me This Mobile No._ [protected] Name & Address.
My E mail ID.
Plzzzzzzzzzzzzzzzzzzzzzzzzz

Rupyalive.com
Error 504 Gatway
Bad Earror
( Rupya Live Advise = Plz Not 30 Ad Pr day
Pr Day 10 Ad / Per 3 Hour = 30 Ad
Thanks )

I am getting a blank call and absurd call regularly from idea mobile number [protected]. kindly give the name and address of the number holder and oblige me.

Lost sim card

I have lost my phone and sim within. My no was [protected]

Hi,

I lost my sim card of Idea network number is [protected].Please track the sim card to restrict unwanted misuse of sim.

Regards,
Amit
[protected]@gmail.com

I LOST MY MOBILE HAVING IDEA SIM CARD NO [protected] AND [protected]

my mobile no is [protected]. I dose like any SMS send by send idea com. Hence kindly dont send any SMS in my mobile no. and also disconect the facility o[censored] TV AUADIO 30 SERVICE by idea.

idea top up recharge — not received recharge top up

on 7/09 i have recharged my mobile through online easy recharge and my amount of rs 500 deducted from my bank account i personaly logged my complaint to idea center but still i have not received any satisfactory answer and also not any complaint number stll i have not received any balance

mobile service providers are not be serious against customers.

Idea — 3g

About 3G.
my number is [protected] but 3G service is not active. i have complain 20 days ago to. but i am not satisfied. because 3G service is not active.
and customer not help .
please help me. mobile no-:[protected]
address chandpur
Email-: [protected]@gmail.com

SIR I AM UR IDEA 3G COSTOMER SIR I FACE ONE PROBLEM WITH LAST ONE WEEK SIR I AM NOT SATISFIED WITH UR BAD CONNECTION 3G MY MOB NO IS THIS[protected] NAME DEEPAK SIR YOUR LOCAL IDEA PEOPLE ARE ANSURED ME YOUR CONNECTION OK TODAY BUT I AM WAITING FOR 1 WEEK TIL NOW OK I[censored] CANNOT GIVE THE BEST SERVICE TO CUSTOMER WHY ARE U GIVEING ADERVERTISEMENT ON TV WHAT AN IDEA SIR ARE U GIVEING SERVICE GOOD IN FUTURE PLZ REPLY ME AS SOON AS POSIBLE OTHERWISE I LEAVE UR IDEA 3G OR I TOLD MY MANY FRIENDS PLZ LEAVE THIS IDEA 3G SERVICE .MY MAIL ID IS [protected]@gmail.com .???????????

Idea is big cheater in 3g. I have recharged wih 950rs for unlimited pack for 1 month. But i couldnot find any difference with 2g. All my friends have same problem. If they couldnot provide 3g service then why they r giving advertisement. I vl wait for 2more days, after that we all together file case in court for cheating customers.
Biju
[protected] (prepaid mobile)
Sangath gateway
Opp Raison petrol pump
Kudasan. Gandhinagar
Gujarat

Kalki here,
computer takes data as Byte(which is capital B) and over provider cheat as saying they will be give as kbps/mbps which is(bit)
and 1Byte=8bit
means they say 7.2Mbps than they actually say (7.2/8=)910kBps which is actually meaning and which depends upon network factorsSssss
means you get 700-750kBps max
and in idea netsetter 3.6mbps means (3.6/8=) around 400kBps which you get upto 3GB(byte or bit dont know maybe is B) after that 80kbps means 10kBps (around) and also if you download more(which you will because that is why you get internet connection to see video on youtube, download software from sourgeforge, listen last.fm etc etc) there will FUP(decrease speed by ratio 10 than 5 than no connection at all) so basically you are (birla, tata, vodafone etc are laughing at you)


so brothers consider the broadband connection they are reliable. bsnl and other like(you broadband is awesome) gives you 8mbps(20gb tak) and than 2mbps

Dont be you are consumer here and they have taken advantage of your foolishness so please i beg you all to disconnect and connect into broadband any you like
thanks i will post again if it is deleted(yes they regulate this site also like refulating TRAI by money and i have video footage of that also)


bye have a nice day

normal

surinder pal singh
ambala city (haryana)
modem no. [protected]

sir,

i purchase a idea 3g sim and a idea 3g modem, here is no one person pick the phone idea service very loose . but it was not working properly. i submited it there, from where i was purchase it, we are complaint every day but there are not giving any responce how can i got it??

my contact number [protected]
plz call me sir