Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi,
i have an account in irctc website, i am automatically migrated to new generation website site which is very slow and works slow during tatkal hours, i can open another account with previous verson at the same tiem but my id doesnot works at that time ..

Please help me and restore the previous version of irctc. I DO NOT WANT to use new version, it is really depressing...

Dear sir, I, am Rejish.A from Bangalore. After entering all the details for reservation, I tried to make payment but in Net banking list I couldn't find State bank of Mysore. I, am willing to know y SBM has been removed from the list. Kindly add SBM too in to the list so that people find comfortable for on line reservation. Please reply me at [protected]@Gmail.com...

The migrated IRCTC login is not good. During payment there is only limited options of payment gateways, we are not able to see the below banks, 1) Citibank 2) City Union Bank 3) TamilNadu Merchantile Bank Please ask them to add those gateways....

Hello, Can you please let me know why is the refund amount is NOT yet credited to my account for this TDR, I filed. Its been 25 days since i filed the TDR PNR Number: [protected]-Transaction ID: [protected] - Reference No: ekt[protected] TDR Filing Date: 01-Jun-2014 Refund Status: Refund under Process Thanks, Ved...

Dear Sir I Have User id harsh3176 On 4 June i have booked a tickets But after few mails no commnication from Irctc marking to customer care and HO also The details are Dear Customer, Congratulations! Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below. Please take a printout of the Electronic Reservation Slip (ERS)/a screenshot of ERS i.e. Virtual Reservation...

Dear Sir,

Ii have no any message or information receipts from IRCTC regarding the above matter and I have fallen in trouble due to no any train available that day from TATA to Gaya and my all ticket in schedule given details as under.

1.From Bilaspur to Tata PNR No.[protected] and Train No.12833
2.From Tata to Gaya PNR No.[protected] and Train No.12443

RETURN TICKET

1.From...

Dear Sir,
I am very surprise irctc service because i have no any message or information
receipts from irctc regarding the above matter and I have fallen in
trouble due to no any train available that day from TATA to Gaya and my
all ticket in schedule given details as under.
1.From Bilaspur to Tata PNR No.[protected] and Train No.128332.
From Tata to Gaya PNR No.[protected] and Train No.12443 (The...

sir, while i am booking ticket, amount is deducted but ticket is not booked . so kindly refund the amount to my account. transection id of irctc-[protected] banks transection id- [protected]IGV9549835 TO [protected]...

Hi, A amount of 1902.47 two times has been deducted i.e. total 3804.94. Even after that ticket was not booked. So, please refund the amount as early as possible. Please find the details below of the transactions. Account No. [protected] Amount 1902.47 Transaction Date 05th June 2014 Transaction ID [protected] Problem Amount Debited But ticket not booked Account No. [protected] Amount 1902.47 Transaction Date 05th June...

Hello there all.. I am Sridhar from Coimbatore. Recently I am having issues such as login errors in irctc website. When I try to login with my id, page goes blank or some command lines are displayed. And in same computer, when I use my friend's id, I am not getting any issues. Why is this so happening..? Or am I the only one who is having this problem...?...

Sir, I beg to say that I was booking ticket from IRCTC but ticket had not booked . and My account balance is debit Rs 951.24 and history shown below . Ticket History Pnr Number: 0 Transaction ID: [protected] Train No: 15098 Train Name: AMARNATH EXP From Station: (JAT) To Station: (GKP) Date Of Journey: 19-Aug-2014 Class: SL Boarding: (JAT) Resv Upto: (GKP) Date Of Booking: 20-Jun-2014 Total Fare: Rs 941.24 Refund...

Dear Team: In reference to the above mentioned transaction ID number, money was debited in my account for this transaction ID number on 03/06/2014, but the tickets were not booked hence I had to rebook my tickets vide transaction ID number [protected] on same date i.e. 03/06/2014. When I contacted my bank for refund of money I was informed that there is no communication from your end and hence they are unable to refund the money to...

Dear Sir i was file TDR against PNR No [protected] Dt 14 may 2014 im writing this mail against mail recd by [protected]@irctc.co.in Dear Customer, With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : BNE290514V03237 and the reason being : 'As per chart, passenger has travelled' In case you require any further assistance, please mail us [protected]@irctc.co.in...

i Hemant Kumar travelling from new tinsukia to new delhi on 22 june .It was about 3 days journey .there is no light, no water facility in toilets, and to much messy toilets .and then i complaint about this to TT (ticket inspector ).he simply regrets me and getting angry on me .and started using rash language..i asked him name so he started shouted on me ..so pls get some basic step on it .....

Hi, Not sure whether this Site is authentic site for consumer complains, yet i am trying here. I am fed with the way IRCTC are replying . I had filed for TDR on 24 March and was eligible for 100% reund but they have made on 50 % refund. I IRCTC should be responsible for the refund of online service as we are contacting them for ticket and any hassles between them and Railways should be dealt internally, customers are not responsible. I...

Dear sir,
I have Booked the e.Ticket (Tatkal ticket) from my Computer
today. From Jasidih to Tatanagar leaving on
23.6.2014 . Payment made through State Bank of India
net Banking. The amount of Rs. 271.24 has
been debited from my account immediately and this is transaction id and account number in which money is transferred [protected]IGV8327838 TRANSFER TO [protected] MINISTRY OF RAILWAYS E . The...

Dear Sir/Ma'am I had a ticket booked for 2 passengers on the following train on 18th June 2014. Train No.: 04824 Train Name: YPR JU PREMIUM PNR No.: [protected] The train was scheduled to depart Ahmedabad at 20:10 but it arrived late and hence departed late at around 00:30 hours. There was a charge of Rs.180 (Rs.90 per passenger) paid for availing catering (dinner) in the train. The dinner timings are usually around 8 pm to 10 pm. No...

I tried to book ticket for my friend twice. Twice money was taken, after that got a message "unable to perform transaction". If you are unable to perform transaction, why don't you refund whole money instantly? When will I get the refund??? I need a reply!!!...

I had booked Tatkal ticket PNR No [protected] on 3rd June 2014 to travel on 4th June from New Delhi to Chennai by Tamilnadu Express. Ticket didn't confirmed & shown refund status approved on their website. Later They are showing None on refund status & Amount to be refunded Rs. 2980. I have been writing to IRCTC customer care But no satisfactory reply. As per IRCTC Refund rule amount should refund in 3-4 working days. But Now...

Dear Sir, I booked 2 sleeper class tickets (Senior Citizens category) from tiruchirapally to Bangalore for 16th August 2014. My money from my account has been deducted but the ticket has not been booked. Please look into the matter & rectify the issue immediately....