Indraprastha Gas Limited [IGL] Complaints & Reviews

My bill is to high this time its 2094 and we not even using this much of gas so pls do something for it i cant pay too high amount every month so pls check other wise i will remove this service
my CA NO. [protected] you can check my previous statements ass well i have cleared everything but now its to high to afford.

To The Customer Care Incharge
Indraprasth Gas Limited(IGL)

Sub: complaint for fraud
Sir,
I, Ishwardas, resident of 32A Pocket A12 Vaishali Apartments Kalkaji Extension, wanted to tell you that on 2/8/2022, I called at customer care number of Kalkaji [protected] regarding that I am a non consumer and gas pipeline is being removed infront of my house and I want to do modification there, for which A boy named ‘Virender Kumar Verma’, from centre came for site visit whose phone number is [protected] . That boy inspected the site and he told us to remove 20 m pipe and he told us that it will charge Rs. 5539, but when I asked him how to pay this amount then he told me that I will have to pay by cash as I am a non consumer of png. He gave me a slip/receipt of IGL of Rs. 5539which is fake. When I asked him for the bill, he told me that bill will be given later on and he took Rs. 5539 cash from me. I checked at the site then I came to know that he overcharged me as length is not 20 m and modification is not done even for 10 m.
So I request you to grant me the refund of overcharged amount and investigation is done regarding, how that boy took amount in cash.

Enclosed Documents- Slip/Receipt.

Thanks
Regards
Ishwardas
[protected]

Vide invoice no[protected] dt 16.9.22 for Rs.1745.28, including Rs.500/- as Additional Consumption Security Deposit which is totally arbitrary. The additional charges s'd be refunded immediately failing which matter will be dealt at ministry level through RTI/legally.

Hi,
I have a IGL pipeline at home. The BP number is [protected].
I am receiving amount of the bill increased every time when I receive the bill from January 2022, it is getting increased by atleast 300-400 rupees every time. Please request you to look into the matter and let me know why it is happening with my connection.

My bp no is [protected]. I had applied for connection in the month of April. The connection was supposed to be done within 3 months. It’s been 6 months yet there is no sign of connection . This is not accepted from a reputed company like igl. We have made repeated complaints but the problem is resolved without giving solution n ticket is closed automatically.

Hi
This is SU-191, Pitampura, Delhi 110034.
Two days back, 3 people came to our house to change the orange pipe in kitchen, saying they are from IGL and have been instructed to check the orange pipes and change them if necessary. Hence, we let them change our pipe.
However, we are certain that they were fake. Such people have been doing rounds near our block for a few days. But they don't have valid ID and run when asked for the same.

They left us with a name - SK Yadav, Phone no.: [protected]

I regret to inform you that we have been defrauded and would like to lodge complaint for same.

Kindly look into the matter as soon as possible so no one else faces the same.

Thanks and regards

Have been complaining about wrong IGL (BP NO [protected]) gas connection to the customer 4 times since June 2022, and generated a ticket every time we made complaint (we have the tickets record in mail). We were told the BP No is connected to our house, but we have to repeatedly tell them that our house is not connected and requested them to come and see for themselves and provide the pipeline asap.

Request the concern person to take immediate steps and provide the gas pipeline.

I alongwith my family is residing in B-153 (UG Floor, 1st Floor & 2nd Floor), Ganesh Nagar, Near New Mahavir Nagar, West Delhi-110018 since October-2021 and applied for PNG Connection. Accordingly, PNG Meter was installed on all the above mentioned three floors by IGL in the month of January-2022. BP Nos are : [protected] in the name of Kawaljeet Singh juneja, [protected] in the name of Parminder Singh Juneja and [protected] in the name of Gurdeep Singh Juneja was allotted. However, PNG supply has not been installed by IGL, so far.
When earlier I represented this issue in CPGRAM vide case no. MPANG/E/2022/02146, I was replied by IGL/Petroleum Ministry in the month of March-2022 that "MDPE laying work is already completed upto house no. B-152. Two house having no. B-153 have only been left, no MDPE is laying for these houses and it was stated that PNG connection to my house will be given by[protected]. Further, when PNG connection to my house was not installed upto June-2022, I again requested in CPGRAM on[protected] vide reference no. MPANG/E/2022/05292. In reference thereto, I was replied by IGL authorities that Service line laying and activation of connection will be done by 31st July 2022. When this was not done by[protected], I Appealed to the Appellant Authority vide reference id. MPANG/E/A/0000696 dated[protected] but I am very sorry to say that neither reply of my appeal has been given to me nor PNG connection has been provided to my house despite elapsed of 10 months. It appears that IGL authorities are harassing us by not providing PNG connection to my house whereas the same has been provided to all my neighbors. So, I once again request to please direct IGL authority to take immediate action to install PNG connection to my house.

I m M M Mishra, I stay in Kothi no C 181 Sector 52 Noida, I have PNG conection in ground floor, I applied for new connection in my first and second floor also around 15 days back, immediately required documenst and cancelled cheque was collected, but there is no response as to when will they install the connection..Pls help
My no is [protected]/[protected]

I don't receive any hard copy no message nothing via email
My meter was corrected last month it wasn't in readable condition
How they sent the bill no idea
This time it's 4000 plus 2000 from the last unbilled period
But I believe it's an over-estimation and not based on a true reading

BP number in screenshot below

I ANIL KUMAR MY B P No.[protected]. My Service Request No [protected], [protected], [protected], [protected]

I have been requesting IGL for a long time to get the gas connection started in my house but I am not getting any hearing.

Even IGL 's staff didn't corporate at all demanding money for changes in pipe line which was installed wrongly by IGL staff.

Please resolve it as soon as possible

Hi,

My IGL piped gas line NOT working properly. The gas flow is almost zero. Kindly attend to this on priority.

BP No.- [protected]

I have a IGL connection, but few month ago Meter Reading not propely check like month wise i will pay the bill for month wise but next bill generated is too high amount.

We had fill a form for pipeline connection and in our surroundings all of them get the connection but not in our house. We have talked with customer care they said it take 60 days time but the reason did not told us . So pls do it fast as soon as possible.
BP no is [protected].
Kalawati Devi

Kindly shift PNG connection from Kitchen to outer wall of premises due to modification in House

Dear Sir/Madam,

I would like to file a grievance against non issue of domestic gas connection. I am literally frustrated now, since I applied for IGL Gas pipeline connection in October 2021 for my house hold domestic use, IGL did feasibility check & passed then they raised payment order and I made full payment of Rs 7000/- upfront. Within a month they connected pipe & meter in my house however even after constantly follow...

12a-101, IGL guy for reading was pressuring to open door (unless will come after 02 months), kid alone refused to open door and requested to come later. Kindly check as at times kids might come under pressure and open door as may be this guy won’t come and will open door, later face some consequences and blame will be why you open door. Requesting Nimbus to take strict action against such ppl who threaten kids behind their parents.

Hi

I am a non png user, despite of several request to shift igl pipeline fitted in my wall to outside of my house.

Renovation work is been delayed because of not attending the requests.

Kindly look into the matter and remove the connection line immediately.

Dear IGL team, Gas connection pipe has been installed last month at my hone and still Gas supply is not regulised. One technician came and he said still he did not receive the Map from IGL team. Kindly check and do needful ASAP.

I have not been given the connection to my gas stove despite the fact that pipe and meter in my kitchen was installed more than a week ago on 17 August 2022.
The customer service is of no help, gives me service request numbers for every phone call and closing the same as resolved and completed very next day without doing any work!
The local dealer who accepted the request and payment is pathetic, they are only interested in selling you the connection, and not actually commissioning it.
I have no where to go, I am exhausted after so much follow up, pray for me that someone from IGL comes to connect my stove.
Almighty save me and IGL.