Jeeves Consumer Services Complaints & Reviews

I had to buy Midea ac with Jeeves warrenty. In march 2020 AC stopped cooling so i called jeevs for service, due to covid it got delay which is acceptable after 31 august they told me you AC will get repaired withing 1 week in September but no one came to service the AC they keep saying same thing again and again our engg will repair AC soon. And finally one day they mailed me you AC can not repaired due to some part was not available and...

My marq tv was turning off itself I raised a ticket 10months back but no use .both will happen they said .techinicians will come but they can't

I facing this issue from last Feb

Please resolve my issu...

I sent my mobile to JEEVES complete mobile care for warranty service in the month of august but till now there is no update about my mobile whenever i call or email them they only telling me that wait for 2 or 3 bussiness days they give an update but they will not responding please help me to get my mobile back
this is my Claim ID: CMP[protected] which i registered...

I have mailed and asked for refund of the 2 year extended warranty for the tv I have purchased and they replied and asked for my bank details and I have already given my bank account details one week before but still not got the refund in my account. And now when I am emailing for update they are also not replying and also not giving any update.

Customer care also not helping for this. I am attaching all the email conversations....

I have received very pathetic claim service from jeeves. I have registered a claim for my mi (Claim ID is CLJP[protected]) on 28 Nov. Technician inspected the tv on 1st Dec and on 24 Dec i received a message that i will be provided 80% of the Tv amount. But after 45 days they have cancelled my claim and again registered a new claim (Claim ID is CLJP[protected]). This is not acceptable, how can they start the process again after 45 days and...

Already claim about mobile damaged.
Still now not responded to my claimed. So what's is reason for till now payment not received. Am choose pay out option. My claim already taken and success. They told not clearly. Each and every persons told to different answer to my question.
Oct 2 sanction my claimed. They ll send msg given below...

Dear Ganeshkumar,

Transfer of Rs 2250.0 has been initiated...

I've requested to jeeves to cancel my extended warranty on nov 26th 2020
its been one month till now i didn't got my money back

background: ive purchased a kodak 65"TV from flipkart, after 1 day of installation i got issue with TV so for that i have asked for replacement to which they denied and gave me refund
As soon as i got my refund from Flipkart i requested to cancel my complete protection policy from jeevesbr...

Dear Team,

I am not delighted to inform you that your service is horrible, and your technician is fraud & unskilled.He damaged my Thomson Tv and now he didn't pick up my call. Also your customer service is pathetic there is no senior person to talk.I need urgent action on this other wise I will take the matter in consumer forum....

They did not installed on provided time and the technician they provided was one only rejecting my calls and the one of the worst customer service response. One of the great fraud company...

It's been around 40 days since I have initiated my service request and there is no proper response or resolution from Jeeves.

Initially it was promised that issue will be resolved in maximum of 21 days but now they are extending it irrespective of their promise and policy....

I bought a phone online from flipkart and got it insured there itself by jeeves with hsn/sac id 998599. My phone got damaged and i was told to give it to your delivery partner for repair which was picked up on 29th september after deposition of 500 rs for claim. It was then repaired and I received the dispatch details with tracking id JFOP[protected] for Ekart. 3 months have gone and i havn't received my mobile. I call at jeeves customer care...

On Fri, 11 Dec, 2020, 10:34 AM Subramanyam V, wrote:
Hi Team,

This is regarding the 55inc iffalcon TV refund and replacement offer which I received from the Technical team over the call and I haven't received an email yet. I would go for replacement of the TV.

Please find my details below of the previous email and ticket.
This is regarding Extended Warranty with JPPOFFK1797713 for your LED TV....

Took an extended warranty paying 2500 approx rupees from Jeeves, but while the product(Kodak 50inch TV) is in extended warranty and is repair, Jeeves has not repair the product since August 2020 and has not provided refund/replacement even after 30days of their SLA agreement, complaint raised on Aug 2020 and still following up in multiple emails and customer care phone but not helpful. Not sure how Jeeves can exploit customer's hard earned...

Display in my TV is not working since 30-Oct-2020. Have called customer care and below are the reference number numbers,

Claim ID: CLJP[protected] & CLJP[protected]

Technician came with spare parts 2 times and was not able to solve since the spare is wrong. I got a call from Customer care, enquiring if I would wish to have a refund or try another service. I opted for refund. Its more than 2 months now - I...

Display in my TV is not working since Oct 30. Have called customer care and below are the reference number numbers,

Claim ID: CLJP[protected] & CLJP[protected]

Technician came with spare parts 2 times and was not able to solve since the spare is wrong. I got a call from Customer care, enquiring if I would wish to have a refund or try another service. I opted for refund. Its more than 2 months now - I am yet...

Sir I have purchased a vu led 43 inch tv from flipcart on oct.2018. Company gave me one year warranty, and jeeves company extended 2yrs.extra warranty to oct.2021 by paying rs.1520 premium. display is damaged and jeeves not repairing....

I have been following up with the Jeeves team for for last 14 days to attend to an issue in my AC which is under extended warranty.
The issue in first case has occurred due to faulty installation of the product. Additionally, the team doesn't give any response but a "Sorry for the inconvenience caused" statement whenever the customer support persons speak. Every time its a new person while following up.

The just 15%...

I bought a coffee table with flipkart and installation was embedded in it...the product got delivered and they cancelled the installation...
how am i supposed to assemble that..
I[censored] can't provide service then better don't mention it in the first place....

Hello sir purchased vu tv in 2018 and extend warranty from your service. Now I had problem in tv display with white spot on the screen and horizontal lines at the bottom of the tv . Please kindly respond to my problem. Thank you...

Dear Team,

1. Flipkart Order ID: OD[protected]

2. Device Thomson 55 inch 4K TV.

3. Jeeves technician in Belgaum, Mr.KR Ashok allocated for installation and during installation, he asked us to choose Complete Protection Lite 3 Year by paying Rs.2560/-. Thus, we paid and got the plan ID: CPJV[protected]

4. Device turned out to be defective.

5. Refund accepted...