Kaya Skin Clinic Complaints & Reviews

Hi team,

I have been doing my maintenance sessions on face. As i moved places i though of trying the outlet at viviana mall in thane
One i did in december and another on 01st april. Pathetic was my experience in terms of customer service and also the charge. I did exactly the same area as done in december. They whopped out 1000 extra from me and were immensely rude.
I called and complained about this to which...

I have purchased 6 sessions of bikini laser from kaya punjabi bagh. Out of these i availed 4 and other expired. I was told that these sessions will have life long validity. Before expiry, kaya officials don't even informed me that my sessions are going to expire soon. This is very bad. I will as if cheated.
But yes results are really good for laser. Contact no. Is [protected]....

I paid them close to 1 lakh this is to inform you that, i am really disappointed with your services, i sandeep took a full body hair removal (Laser)
& qswitch package 6 months back from kaya punjabi bagh and my sessions are still going on where in lot of them are pending as i am not happy with the results.

I have been given 100% surety that these laser treatment will be a use full treatment, however its a disaster....

Hey am using kaya since a month. Everything was great until 20days. Felt like this is the right product for me but after 20+ days, it started irritating my skin. Started getting painful pimples on my face. So stopped using it. One more thing i noticed while using this product was, it gives an artificial shine on my face, especially forehead which really looking odd. I paid so much and ended up with this issue. Waiting to see what solution...

I phoned Kaya clinic from abroad today 05april 2018 .
I told the Lady i would like to book an appointment for my 3rd session out of my package paid. she asked my number as the usual proess i told her my number 5 times she cannot saw on the system and i spelled my name 3 times . Finally i told her i will email her all the details immediately and wrote in the mail to reply me. After 3 hours i phoned her back and i told her i sent a...

Kaya skin clinic — kaya is denying my lifetime package saying they can't offer this from 2018 onwards. I had enrolled in the name of monica trehan

Kaya skin clinic is denying my "lifetime package" saying they have withdrawn
The package from 2018. If we have taken a life time package how can they
Withdraw it like this. I had taken a maintenance session on 30th march for a lower face at their dt mega mall centre...

I had taken peel package.. But due to stock shortage.. I. Was given lighter peel instead of harder peel.. Is this is the way u fool ur customer.. I want that session to be held again.. They confirmed my appointed just 1 day before. But then i went for service.. They said product is out of stock.. And then they rescheduled my appointment.. And when i went they gave me lighter peel instead of hard peel. Bcoz they don’t have stock... They...

I am existing custimer of kaya mulund
Had taken package for full body hair reduction. But to my surprise i am told that my package is not reflecting.
I am very much upset even regarding appointment schedule.
Being doctor i had requested about the sunday as preffered day as i work entire day in hospital.
Never did they give me sunday appt indpite of requesting repeatedly.
I could get few sessions done juggling...

I took maintenance package for 6 laser sessions from kaya preet vihar in dec 2010 (After insistence that offers are going on and you will require maintenance) and utilized only 2 out of them till now as i already had few sessions remaining from my old package
Issue:
I called preet vihar centre to schedule an appointment for me, they said i don't have any service due and no record is being shown to them and asked me costomer...

Kaya Green Park Fraud:

I vagdevi Karumuri took 12 maintenance hair lazer sitting for my 6 body parts after competing the regular Hair removal Lazer treatment. They sold that pack for 50, 000Rs in the year 2009 December in Safdarjung branch as i can use them anytime with out any time limit.They maintained a file hard copy and they use to take my signature after every session. Later the Safdarjung branch was closed and clubed...

To begin with, once you are done paying for your packages the team doesn't give a damm about the after services. They will not confirm your appointment and when you call for 1 they are always out of slots. The staff will just hang up on you or start talking with other people around them while you are on hold and then some new person will come over the phone and you are asked to repeat the entire thing to them

. When asked to...

Hi kaya,

My wife suman malhotra purchased a lifetime package and has been availing the services till 2017 at the rajouri garden j block branch. However, now they are denying me the services saying they cant find the records now!

How come all of a sudden details cannot be found? After following up many a times with your customer care ([protected]@kayaindia.net), i was told that as a goodwill gesture kaya can provide...

I purchased a facial package in 2014 for approx rs. 10, 000 which i was told would never expire. I went to kaya recently and they said that i could not redeem the services remaining in the package.
Why did they lie to me saying the services would not expire?
Either i need my services made available to me, or a refund based on the services i did avail....

As per the above mentioned subject i would like to bring it to your notice that myself shraddha arya is being a lifetime member at kaya skin clinic had taken the body laser pakage with lifetime validity in 2014

Following are the issues i faced :
1. Firstly i had some 15k points which i have been told are no longer valid without any prior information.

2. Five days back i called up kaya to book an appointment...

Hi,

As per the above mentioned subject i would like to bring it to your notice that myself dipti k shah is being a lifetime member at kaya skin clinic had taken an appointment for laser hair removal on 14th march 2018.

Following are the issues i faced :
1. Firstly i wanted to take an appointment for monday which they refused and gave me an appointment for tuesday. On tuesday again they called up and...

I am a regular customer of kaya since last 4 years. However, there are some issues in almost all the branches which go unresolved.

In my last visit to kaya, gk 2, which was on 24th feb 2018, i went for pure pore international facial (I have taken complete package for this service) 6 people entered inside the room to pick something or the other.

I initially requested the beautician (Ms. Ruthi kom) to put "do not...

I have taken laser hair reduction service at kaya skin clinic for my upper lip, lower lip and chin. I have gone through more than 17-18 sessions till now but the hair growth is still there. The worst part is now i have hairs in the areas where there were no hairs/fine invisible hairs. All my hormonal tests are normal, there is no internal issue as per the doctors. I wasn't given any hint that laser can increase the hair growth near the areas...

I purchased a glycolic peel package (4 session package) for my mother from kaya green park outlet yesterday (15feb2018). After i made the payment, i was given a 1.5 meter long bill (Only for this one package) neatly folded inside a cover. When i opened it on my way back, i found a line at the end stating "this package is valid till jul15 2018". I was taken aback as all my purchases so far have been for lifetime validity which is the reason...

I started availing facility since 2010 and purchased package of edrs in advance but could not avail 4 or 5 edrs and one signature facial and now the kaya staff is saying that the expired services have been stopped by the company and i can't avail the said services. I was not informed prior to stoppage. Plz help how can i avail the services which i purchased earlier. I must be informed by the company......

I had a very bad experience with kaya clinic koregaon park, pune branch on 31st december 2017.

I was being told that there is a therapy which i should enroll for which has an offer ending that very day and was asked to pay the token amount of rs. 90000
Invoice number: inv 29805.
(Some cheap marketing strategy by not letting the customer think about whether she needs to do it or not.)

Never the...