Kotak Mahindra Bank Complaints & Reviews

Sep 10, 2017

Updated by subsman3 Hi Kotak Bank,

Please note: I am not talking about the rate reduction now from September 2017 on wards !!!

It is clearly asked why was the floating rate not reduced earlier prior 29th-July 2017.(ie) From Financial year 2015 till June 2017.

Do you understand what is being asked or your trying to hide the facts, by stating the rate has been reduced now, which i'm aware as i was the one who gave the request.

No customer is dumb to tell to reduce the interest and complain as well, do you agree ?

Does a customer know that he has given the request to reduce the rate of interest, when it is actually to be done by the bank as this is a floating rate.

Let me be clear again:
Don't run around stating we have reduced the floating rate now to 8.45% from September 2017

Question is very clear:
Q) Why was the floating rate up to 10.25% till June 2017 ?

This is deceiving the true customers even though RBI had instructed to reduce the floating rate of interest.
Was the floating rate of interest in your bank up to 10.25 % for other customers as well ?

Tell the fact, and answer to the question asked and not what the customer knows.

Even if i had not given a request to reduce the floating rate, it would still be the same rate 10.25%.

This is not the way a Bank functions and not reduce the floating rate for the last 2 and half years from 2015.

Please clarify on that and not after i had given the request. Is that clear and answer to what is being asked and not on what is know already.

Regards,
A.Subu

Sep 10, 2017

Updated by subsman3 Hi Kotak Bank,

Please note: I am not talking about the rate reduction now from September 2017 on wards !!!

It is clearly asked why was the floating rate not reduced earlier prior 29th-July 2017.(ie) From Financial year 2015 till June 2017.

Do you understand what is being asked or your trying to hide the facts, by stating the rate has been reduced now, which i'm aware as i was the one who gave the request.

No customer is dumb to tell to reduce the interest and complain as well, do you agree ?

Does a customer know that he has given the request to reduce the rate of interest, when it is actually to be done by the bank as this is a floating rate.

Let me be clear again:
Don't run around stating we have reduced the floating rate now to 8.45% from September 2017

Question is very clear:
Q) Why was the floating rate up to 10.25% till June 2017 ?

This is deceiving the true customers even though RBI had instructed to reduce the floating rate of interest.
Was the floating rate of interest in your bank up to 10.25 % for other customers as well ?

Tell the fact, and answer to the question asked and not what the customer knows.

Even if i had not given a request to reduce the floating rate, it would still be the same rate 10.25%.

This is not the way a Bank functions and not reduce the floating rate for the last 2 and half years from 2015.

Please clarify on that and not after i had given the request. Is that clear and answer to what is being asked and not on what is know already.

Regards,
A.Subu

Aug 28, 2017

Updated by Julapi S m My personal loan with Ing Vysya bearing number PL[protected] is converted to Kotak Mahindra Bank loan number ISPL38267 on the date of merger.
But my earlier loan PL[protected] is still showing as active and balance Rs 278704 is showing as current balance.
Hence request you to please check and help to close loan PL[protected] And issue me NOC.

Thanks and Regards
S M Julapi
[protected]

Aug 29, 2017

Updated by Julapi S m Without resolving and three PL account active accounts how this is possible my CRN 31194104.please check and close the accounts and confirm

Aug 31, 2017

Updated by Julapi S m Dear sir, please confirm for closure of accounts PL[protected]

Aug 26, 2017

Updated by Siddhartha Dey I hv received email from Kodak Customer Care that they hv corrected the address. In fact they corrected one wrong addresd with another wrong address. The harrassment continues!!!

Aug 22, 2017

Updated by Meenakshi sethi Today again they called many more people and even on my landline.

Kotak Mahindra Bank — kotak mahindra bank undue harassment from credit card department

1 Review
Me Meenakshi sethi on Aug 22, 2017 Mark as Resolved

Kotak Mahindra Bank — UNDUE HARASSMENT FROM CREDIT CARD DEPARTMENT

Dear Sir, I am NOT a customer of Kotak Mahindra Bank BUT I am receiving regular calls from few person who claims he is the employee of KOTAK MAHINDRA BANK. His name is Mr. Dipak and Mr Vikram. He regularly calls from the number [protected] and my son, daughter and my husband and tries to mentally harass me and my family members. He called us from different numbers ([protected], [protected], [protected]) on behalf of Kotak Mahindra bank.
He called me on my number from [protected]- 18th September between 1:13 to 1:15pm- 5 times then I had to block this number, post that he called from [protected]- 2 times at 3:15pm. Today 21/8/2017 they again called from this number [protected] at around 10am and once again threatened me, the guy by the name Deepak told me that he will spoil my reputation. Infact he said “Tumahri izaate uchal du gay”. I am working in a reputed education school in Gurgaon and today they even called a parent from my school, a lady and threatened her to pay 5lac as I have given her name as the guarantor. Please tell me which bank in the country gives a credit card or a loan just on the basis of name and number and not without signature and confirmation? The same he did with my colleague’s too. It is frightening how come they’re hacking all our contacts and even the one’s whom we have no connection with.
Today evening they even called my son’s colleague and told her that my son has taken a loan and she has to pay as she is a guarantor. They have been threatening various people and telling altogether a different story to each one of them.
They have been calling and regularly unprofessional in their conversation and has called me "chor" (thief) again and again. He was threatening me, my husband, my daughter and my son to damage our reputation and to my surprise after lodging a FIR 0152 on 19th sep’17 they are still calling us, and our colleagues using abusive language and threatening us.
He even told to harm my daughter and son. He had all our numbers, names and where about. This is cybercrime and shall soon be taken strict action against.
But my concern is that why should anyone have the right to call, abuse and threaten a lady and her family. It’s is height of harassment, I am so scared that I had to send my son with my daughter to her college every day. We are afraid of losing our jobs, they’ve been calling random people and threatening them as well. I and my son are only earning members in the family. My husband is very ill and my daughter is studying. We live in rented apartment. If we lose our jobs, there would be no way out. What a ridicule KOTAK MAHINDRA has made of the Banking System in the country? They does not understand the basic Banking Laws and Honorable Suprema court Laws!
Dear Sir, I request you to look into the matter immediately and stop their employee from harassing me.
Sir, I am very afraid for my kids’ life and security. They have ruined our reputation totally in the last 4 days. It’s my humble request that kindly take quick action for our safety. If anything happens to us Kotak Mahindra Bank is to be blamed for the same.
Hence, I request you to take quick actions against the same.

Regards
Meenakshi Dhussa