Kotak Mahindra Bank Complaints & Reviews

Subject: less care to senion citizen customer
I am nirmal guha opened an account[protected] at your branch.
Bank detail :- kotak mahindra bank, michael john tower, k road,
Holding no 06, bistupur, jamshedpur. Account no [protected], crn no
[protected], branch code 5699, branch name bistupur, branch micr code
[protected], branch ifsc code kkbk0005699,

Nirmal guha, address :- b 2nd floor, kedarnath building, dubey
Mohalla, jugsalai, near bir kunwar singh chowk jamshedpur, 831006,
Jharkhand, india, contact no [protected],

In attitude to create own reputation in banking service two employs
Attended my home to open this account including kotak securities &
Trading. They instruct me to pay rupees eleven thousand (Rs-: 11000/-
) by cheque. They completed the application format so fast that out
Of my imagine, after few days when i asked for savings bank account
Book, they instruct me to apply with a format application for
Pass-book, after few day when i asked for atm card, again i have to
Apply for that.
When i get consult another branch they said that, your application has
Not properly fulfilled.
Yesterday when i tried to attached this account with "paytm" then i
Can understand my date of birth submitted by your bank's officer that
Is wrong. Whether i have submitted copy of aadhar, & pan card. Where
Printed my date of birth by govt. Departments.
What is this behavior? I have withdrawn my money which waw under my
Control.
I shall close this account because this bank's officers too much
Irresponsible in several important steps done with mistakes. Not only
Regarding this, the manager have also done misbehave several times
With me.
See attachment of pan card image, that is 15th november 1956.
Thanks, nirmal guha, dated 12/09/2017

I oredered one product for rs 39999 then i cancelled that order and i got messages from kotak bank like your amount 39999 has been refunded and my limit is also loaded as fully. But daily i got message as your purchase of 39999 has been converted to emi like that and for thos mnth sept my outstanding is 60rs only but its showing 649rs. I dissappointed so much like this service. I am very genuine to bank but bank is not lyk tat to our customers

Hi all,

My name is syed murtuza holding urbane credit card since june 2016

I would like to bring to your notice that without my knowledge your organisation has changed my credit card from urbane credit card to departmental credit card and i have been charged 1499+taxes

Attached is the screen shot of new card for your reference

I never gave any request to your organisation for change of card then how dare to change my card and charge me for that without any prior notice

I'm being a loyal customer and no dues no late payment no over limit usage ashamed to have this service

Very very and very pathetic i would say

I gave request to enhance my credit limit to 50k or 60k plus but it was given as 40k only

You have not accepted my request but without any request you changed card and charged me

Who the hell your organisation think they are and who is that bloody # charged me

I don't have any words to say but i'm really very very frustrated since i seen this email that my card had been charged 1499+taxes

Please note the reason for writing to all of you is i'm not concerned about money but my concern is how your lower levels are working to steal money from loyal customers and getting a bad name to your organisation which is very well known now a days when it comes to banking sector. Your lower level is spoiling the name of kotak and it will effect your organisation and it's image in market

I am not going to pay anything for change of card now and you should not charge me any annual fee for same further
If you want to give me a different card then you should not charge me for that since their is no request for same from my end

Let that departmental card arrive at my door step and i will use it very happily

Refund my money back 1499+taxes asap
If you know the meaning of asap then please do that and for your kind information please be informed that i'm going to tag this article in facebook twitter and in all banks pages of social media to show how your staff is working to steal money

If you want to talk me call me anytime

Awaiting

Sewing regards
Syed murtuza
[protected]

Hi kotak team,

Could please tell after deactivating the 811 kotak account is says as zero balance and zero charges account. But there are plenty of hidden charges. Customer will get to know about debit card charges of 250+ tax. They will be charge smartly for cash deposits more that 10000 and har tarah ka chehre lag rahe hai jab bhi account me aata hai har baar koi na koi chehre kat jate hai my account in closed plz halp me contact na [protected]

I received phone calls regarding recovery of my personal loan which i had taken from abn amro bank from the following nos.

[protected], [protected], [protected], [protected], [protected], its recovery agency (Phonix trust) of kotak mahindra bank.

The person named rohit and rajat is misbehaved on phone with me, my wife and my children members and relatives of mine. He also send text message to some other person who even do not know who i am. I am regular in touch with them.

Harsh narang
[protected]

Dear sir,

I had account with kotak bank, pf amount came to kotak bank account number. When i visit to branch it shows my account is closed, even they are not ready to provide me account closure letter so i can reissue my pf-cheque. They are only providing me closing statement because i had salary account. I need bank closure certificate so i can submit to company and reissue cheque.

Customer id: 68987239

So please do needfull.

Thanks & regards
Abhishek mishra
M:-+91-[protected]

Non maintence charge deducted from my bank account 12.09.2017 in repeatdly. This is my salary account and i left job for reason of father health issue so my salary not coming in bank. Now i join job salary coming 2 months then bank deducted my non maintence charge. How i will recover this amount. Very urgent to send money to home for father treatment. Please help me out.
My bank account details attached photocopy.

Hi,

I was in a need o[censored]rgent cheque book. I open a services request for new cheque book which will take 8 working days to deliver but the detail which was provided was old one when open a account and i was out of india for 2 years. However i wanted some urgent cheque so visited near by branch office. But they refuse to give some emergency cheque. Now i am trying to call customer care from last 2 days wanted to inform them need to updated my correspondence address and contact number but call getting disconnected when its goes to customer officers.

I have kotak mahindra bank jifi account. Yesterday i got a message like i lost 427.75rs from. Account and mentioned like cash deposit chrg. Dont know for what reason like this heavy transcation amount taking through. I tried to call customer care and there is no response. Fed up with kotak service.. If i ask for refund the amount. They will send a 500pages of pdf for reading and understanding bank policies.
Please do the needful things and get my amount back to account. Am running out of money

I am not working in previous institution. So i want to close my account.in the account the bank people are asking 6000 rupees fine to close account. As per rbi guidelines the bank can not take minimum balance fine. So please close my account. My account number is[protected]. My mobile number is [protected]
My crn number is[protected]. My account is in guntur branch. Please close my account as early as possible.

Hi kotak team,

My name is nipu kumar nath. I have a kotak salary account, but i left the company 4 months back with whom i have the kotak salary account. However i am receiving emails for account maintenance charge. Since i no longer will be using this account, please arrange to close this account at the earliest. Below is the further details.

Name: nipu kumar nath
A/c no. [protected]
Email: nipu. [protected]@gmail.com
Mobile no. [protected]

Dear sir, my account is in kotak mahindra bank in muzaffarnagar branch. Ifsc code is kkbk0005301 my name is naved ilahi. The bank staff behavior is very bad they don't have manners how to talk to the customer. I went to the bank to ask about my money deduction they said my money will be back in 2 days but after my complained bank again deduct my 1600rs from my acc. I went to the bank again but they said we register ur complain but it's been a 6 month when i registered the complain. They don't have time to listen my problem and they don't have manners how to treat the customers. My contact number is [protected]. Pls help me.

Sir
After paying all the remaining bills, i applied for closure of my credit card about couple of months ago. I got notification through email that my card has been closed but now your bank is saying that there are some bills remaining on my card and it is not closed.
I talked to the customer relationship officer and applied for the cancellation of all the charges.
From that day i am not able to contact any customer care number, i think they have blocked me so that i will not be able to contact them and they will apply more charges to me.
I request you to please notify me for the same.

My vpa is [protected]@kotak, i hade transfered 3000 rs to vap [protected]@hdfcbank on 8th sep 2017 (Upi ref no[protected].

The above mentioned amount was debited form my account but the transfer request failed and the money wasn't credited.

In the kotak app the transaction status is failed, but i received an sms saying that the amount has been credited which hasn't happened.

Request you to look into this problem and grant my refund. If there is any other details that i need to provide you kindly let me know.

Dear sir/madam

I have already opted and received full & final settlement papers (As attached) for an amount of rs. 18, 000 to be paid in three installments from kotak.in this regard, i have already paid rs. 12, 000 in two installments and the payment details are as follows:

17/04/2017 17/04/2017 587 kotak mahindra bank card 6, 000.00

22/05/2017 22/05/2017 595 kotak bank cc no 6, 000.00

The card is no longer in use more than a year now. Please waive of the third instalment of 6000/-,

I would like inform that i will pay the balance of rs. 6000/- in the first week of october, 2017.

Please take note of the same and update your records.
Regards,
Smruti ranjan

To
Kotak mahendra bank
Credit card division

From
Sathyavedu chenchuram
No. 6/1-1, ii floor, 36 a cross, 11 mian
4 t block, jayanagar, bangalore – 560 041
Dear sir / madam,
Sub: fraudulent transaction on my credit card. – reversal request
Today there was fraudulent transaction on my credit card no. [protected]. As below
Sl no merchant amt inr rs.

1 facebk*virtualgoods 324.03

2 at & t k0069968 estor 19782.99

Please kindly reverse this amount and replace my credit card on urgent basis.
Thanks and regards
Chenchuram
[protected]

I'm getting unauthorized usage warning!! Messges for kotakmahindra bank... So to resolved the problem i tryed to call [protected] i had bad experience with it.. My cnct no:-[protected]. Email:[protected]@gmail.com siddipet pin code:-502103.. I expecting a quicker reply with complete inform which is needed to resolve my problem... This is 3 attempt all transation are at same time with three different days[protected][protected].
The mesage which seen in my inbox """"""dear customer,
Your transaction at [protected], united states using kotak debit card xx4920 from your account xx3542 on[protected]:47:01 ist could not be processed due to unauthorized usage.. The transaction reference no is[protected].
For assistance call our 24 hrs customer contact centre.."""""""

Hi.. I was using kotak mahindr bank credit card. On my credit card fraud transaction done without my knowledge in the month of july-25th-17 and the same issue escalated to kotak bank and have shared all the proofs.

They said that this will be solved within 30 days but till the time they didn't responded and i was sending reminder mails to them but no one is responding.

Initially they said this fraud amount transactions will not reflect in my credit card statement but recently i got the statement with fraud transaction also.

I finally decide to close the credit card and not willing pay single paise and i will be issuing legal notice to kotak bank.

Hi
I have balance in my account but i am unable to do transaction. Doing mail and calling, they are not giving any response.
This is corporate account and the address of bank is jmd regent square, mehrauli gurgaon road, gurugram, haryana 122002
This is my branch, this is to kindly request to you that please help me instantly because i have no money this time while i have money in my account.

Sir how can i get my credit card if you give a shipment by both the address half of my office half of my residence bluedart wants u to mail my communication address which is the muslim co-op bank ltd mumbra branch khalil mansion shop no 06 opp pakeeza tower kausa kabrastan mumbra 400612 or send it to paccha plaza c wing 402 4th flr samel pada near bassein cotholic bank nalasopara west 401203.