Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

Hi, The MTNL mumbai has unable to provide better service of GPRS on the Cell phones..
After lots of trials, conversation with Customer Care Executive, complaints, requests The MTNL still haven't activated those services to appropriate Cell phones.
I am requesting MTNL not to provide such services if they can't handle it, and should stop to make their customer fool.
I wish, company will improve their services...

I have been trying to use the broadband services of MTNL mumbai but have never been able to use beyond few minutes. The PPOE light of my GLB-502T modem goes off. I have to switch off the modem and restart to be able to use the so called high-speed triband connection. This exercise I have to keep doing. Several personal visits to MTNL Mulund(W) Exchg. have only brought assurances from Mr Vaidyanathan. The only so called help given by him was...

I am a subscriber of MTNL Landline and Broadband Service with my tel No.[protected]. Most of the time my phone is not working properly (Disturbence and No Connectivity of Broadband), inspite of several complaints, the concerned authorities do not take any permanent solution. They have just temporary solutions which works for a day or two....

I'hv losted my Cell phone Motorola w230 today with MTNL no. [protected].please block my SIM card temporarily so i can use it in future too....

Dear Sir/Ma'am,

My mother holds an MTNL connection[protected]. This is with regards to MTNL Mumbai broadband connection. I had given a request to change my plan on 26th Jan 2010 from Combo 249 to Unlimited download 749 w.e.f 1st Feb 2010.

I received a docket number from the Customer care center T[protected] and a confirmation on 2nd Feb 2010 that my plan has been changed to 749 unlimited download w.e.f 1st...

MY NAME IS R K RATHOD MY TELEPHONE NO IS 28044372. I WANT JANUARY INCOMING AND OUTGOING CALLS DETAILS .PLEASE SEND ME THE DETAILS ON MY MAIL ID.[protected]@yahoo.com...

how to unsubFTVmodel
sir i want to unsubscribe the FTVModel message coming from 58888.
i have already sent the unsub message to 58888 but it was not responded.
it provide me a site namely http://203.199.70.160/site/t.jsp?=872 to unsub this but i could not open this site. so please help me....

sir,
my mobile (handset motorola L-7,cell no: [protected]) was stolen on 12th january,2009 at around 10 am. i gave a request to MTNL at 4:30 pm to block my SIM card(request no:R[protected] and according to their database my SIM was blocked at 5:15 pm. subsequently i registered an FIR with the police. when i again went to MTNL to reactivate my SIM, i was surprised to find that my balance which was Rs 550(at the time when phone was stolen)...

Respected sir,
i am getting problem in my broadband connection since i take the internet connection as on Oct'09.it is not working properly.The speed is too slow. as per the plan Trib_UL_DATA_256_COMBO ( i.e- Broadband plan-599 unlimited) my speed should be upto 256 kbps, which is not delivered to me.I have regulary registered the complaint at 1504 but they only gave assistance that action should be taken from their side. i complaint...

I have this MTNL Triband connection with a landline having number [protected]. When we check their official site, their downloading speed is promised to be 256 kbps while the one we're being offered is merely 30 kbps.
Their connectivity is just pathetic and often the accessibility is interrupted.
I don't know if this is what they have got to offer. If yes then why fool us???
Why not say the reality so that...

I was asked to submit Life certification in the month of November 2009 which was duly submitted as per their directions. But I have not recieved pension of Dec. 2009 till yet i.e. 02.02.2010. I was told by the bank to visit your office. I therefore, request you to kindly release my pension for the month of Dec. 2009 or Jan 2010. PF A/c no. DL/8444/165, P.P.O. no. DL/CPM/31037....

Dear Sir,

I am user of MTNL Broad band, I am facing problem form January 28, 2010, I log a complaint at 1504 MTNL number, the complaint number is 64800004, my request for internet not working since 28 january 2010. Person come to check for my internet and said take modem to recify the problem at the near sanchar hut.

My request is when MTNL charging for maintains charges every month. How can they ask to take...

Madam/Sir,
I am holder of broadband connection on my telephone no. 22597709 as per plan Rs. 599/-p.m. The present speed of Net is in between 45-75 kbps which is too slow as result a lot of difficulties are being faced by me. I have already made four complaints no. 3173, 1704, 9903 & 5886 with your office but no action has been taken by your good office till date. It is once again requested that kindly check it and get the needful...

dear sir
i m user of mtnl broad band, my telephone no is[protected], i have problem with broad band since i have installed, some time working some time not. my telephone line and broadband will be out of order for completely one week instead of complaint, i was complaint about it in mtnl office and call centre many times.

why the consumer will pay for that amount which they have not used....

My mobile,Dolphin No.[protected] is not getting range when I am at my house,situated at Amrutvan near Yashodham High School,Goregaon (E),Mumbai 400063.
I have approached the. I approached the sub.Div.Engineer,Mr.P.D.Solanki.He guided me to contact Mr.Mokal,Mob.No.[protected] and Mr.Dhuri,Mob.No.[protected].
They told me that the problem will be sey right within one day.To day.21/01/2010,one week after the complaint the problem...

I also left a complaint earlier that Dolphin-MTNL recharge coupons are not available outside Delhi and NCR.If I am in Aligarh (U.P.) I feel very difficult to recharge my MTNL dolphin.Only BSNL is available there.I also received a feedback from your side in which you have mentioned that coupons are available in Ghaziabad,Faridabad,Noida and Gurgaon.But this I know.I want that coupons should be available all over INDIA like in M.P.,U.P. etc.Please...

Hi,

I am using MTNL Broadband past 6 months. Previously, I was using Plan TriB_599. On 21/11/2009 I have applied for TriB Unlimited 384kbps, monthly rental 749/-. In the middle of december when I checked on Customer SelfCare portal it was still not updated with the new plan so I called to the customer care and they confirmed that my plan has changed effective from 1/12/2009 though it will take some time to update in portal.br...

hello,

this is regarding mtnl broadband connection.i registered complaints so many times on 1504,but still no permanent solutions were implemented.the speed is slow and the link lights were blinking continuously.i felt very embarrasing when i am replying to any message,the connection was not there,it seems very pathetic and irritating.its almost one year ans still there is no improvement in any of the performance.kindly...

Respected sir,
i am getting problem in my broadband connection from starting,when i take the internet connection .it doesnt work properly at any time and the speed is too slow that it takes about 1 min to open a site.,but according to my connection( i.e- Broadband plan-599 unlimited) my speed is upto 256 kbps,which is not delivered to me.I have regulary registered the complaint at 1504 but they only gave assistance that action should...

My Name is Anupam Sharma, I am a Prepaid User of MTNL.

A month back i Activated MTNL's DIY Caller tune Facility. it generally takes 12 - 24 hours to Activate that, but even after a month, they haven't Activated it.

Everyday i used to talk to CSEs But they are Not at all aware that what they need to do..Some of them are completly "mad"..they cut my call..they give silly reasons..some time they...