Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

Hi,

Me & my sister are customers of MTNL - Dolphin mobile service. we both have applied for caller tune which are published on the MTNL site. MTNL have provided Excel sheet mentioning codes of various caller tunes which are available through their services. we have experienced that not all the codes assigned to a tune are working.if we select code & SMS it to get it activated, MTNL deducts monthly charges & activation...

Hey I am Akash Goel and was a regular user of MTNL IPTV services, with the number 26512702. After using it for sometime I found there coustmer service highly unsatisfactory and decided to go for disconnection, they have informed me on coustmer care that I should go to the MTNL office and submit disconnection request in writing get the OB number and give it on phone to the IPTV representative. Now this is what I have done a month earliar but...

Dear Sir,

My Name is Alok Kumar R/o H. No. 81 Shadinagar, railway road, Azadpur, Delhi-110033. my Tel no was 27130401, I had surrendered mtnl landline after paying all the outstanding amount on 31 march 2010 and I have been told that refund cheque/DD wil be sent to my address. But i didn't receive any DD from them. I request concerned department to look in to matter and send me the DD as soon as possible.

Thank...

From: Madhu Chand, EG-109, Inder Puri, New Delhi-110 012

Respected Sir,

Inspite of my repeated requests/complaints regarding my faulty ADSL no action has been taken by the MTNL office. Line man comes and give assurance to rectify the problem, but all in vain.

Pl. do help in getting things done in right manner.

Yours faithfully,

Madhu Chand
EG-109, Inder Puribr...

Dear Sir,

I am holding a Dolphin postpaid SIM n. [protected] for the last three year and which was used very sparely. Very recently I missed it and complained the same at Dwarka Sanchar haat and they immediately replaced the SIM and said it will work after one hour. I waited for two days, all outgoing calls are barred and I could not make a call to any one. Through other phone I made a complaint to telephone.1503 and explained...

tel no.[protected]
ca no. [protected]
my april 2010 bell is almost double than i have used.
i have taken plan of 250/- combo in which i have 400MB of free download data = 100 free calls.
i have also paid my march 2010 bill of 237/- rs.
also my telephone was unrepaired for almost 10 days in the month of april 2010. In spite of giving discount for non availability of my phone repaired...

I have got Trump Vidyarthi Pre paid connection on my Mobile No. [protected] converted from 2G to 3 GTrump Vidyarthi Pre=paid Plan and using Nokia 3230 ,Since a week I am facing problem in getting connected to Internet via GPRS connection at my Locations Safdarjang Hospital and Rohini,Sec.9 In spite of making so many Requests to Customer Care No. 1503,my problem has not been rectified.It is requested that the MTNL Delhi authorities to...

MY MTNL MUMBAI SIM CARD IS BLOCKED. ASKING PUK CODE. MY MOBILE NO. IS [protected] AND SIM CARD NO. IS [protected][protected]. PLEASE LET ME KNOW MY PUK CODE SO THAT I CAN RE-ACTIVATE MY MOBILE. REGARDS/NISHA...

I have Applied for new connection and full fill all the requirement of Application. and JTO committed that you will get connection within a week. after 20 day of Application I visit to office for enquiry they reply that there are no local pair available for connection so you withdraw your Application and get back your money. So please suggest what to do next for connection

Alok Ranjan
c-44, Hargovind Enclave
Rajpur...

Hi, Advertisement says that MTNL hai to sahi hai...well its nothing but a cruel joke for MTNL customers and Telecom Ministry should shut down this department in my opinion. The staff dont care about the customers at all.Taking services from them is like taking favour from some distant cousin. I have been struggling for past few months to file my complaint about frequent disconnection of MTNL Triband Internet but the offer deaf ear to me....

Respected authorities,
I wish to bring to kind attention of the MTNL Sanchar Haat, the faulty billing system.
I hereby state that We have subscribed the TriB_Combo_250_V2 plan ; phone no 25321910; but due to error in Pc startup we could not make use of internet facilities yet have been charged with an amount exceeding the plan charges ieRs 2094.53. I consulted the Mtnl people but my complaints went unheard and I called up...

Dear Sir,

I am residing in New Delhi. From last 15 years there are frequent uneven poorest service of MTNL Delhi Prepaid Mobile signal / calls / ISD / STD Call service. When any call connect, then automatically disconnect within calling.

We are facing a great problem with current status of Prepaid Mobile Service of MTNL Delhi.

So you are requested to kindly look into the matters and solve these...

Sir,

The service provided by MTNL Triband is completely ridiculous ..........When u try to call 1504 after 1 hour u can connect to some person ..........after which they respond very unmannered way .........

The I would like to file is for very frequent disconnection & after disconnection when I try to contact service executive it ends up to endless loop...... The disconnection is 5-10 minutes .........

dear sir,
I have a broadband connection in tel number 26613393 since i have been using this service for last three months but since it has been started they is some problem on every next day as there was major problem they have changed the cable but it has not solve any matter as per them ADSL light should be stable but my router ADSL light is always flickering i have given so many complaint but there is not improvement
please...

My telephone No.is[protected]. Recently I applied for the Internet Service. The day the person had come to deliver Modem, the telephone lines were dead due to some cable fault. On resuming the telephone line the person, Mr.Ansari, had come, inspected everything and said that the Laptop will not work on wireless Internet but will work only with wire. My laptop is working in the college campus on Wi-fi. I am not able to understand why will...

To whomsoever concerned
respected sir /madam
i the undersigned Mr Kamar hafeez zaid kazi mobile no [protected] will like to bring to your notice the following discrepancy regarding the billing amount for the month of march well for the same month i have sms plan -31activated which includes 500sms free for the month but i have been charged for sms amounting to Rs 268.50...

I RECHARGED MY MOBILE ON 17TH APRIL 2010. AND I SENT A MESSAGE TO MY FRIEND WHO IS ALSO USING MTNL CONNECTION ( I M USING VIDARTHI YOJNA SCHEME IN WHICH U CAN SEND FREE UNLIMITED SMS AND DO CALLS FOR A MONTH ON MTNL LANDLINE AND MOBILES). I GOT DEDUCTION OF 5 RS. AND I CALLED UP SUM MTNL LOCAL LANDLINES NO. MY MONEY GOT DEDUCTED AGAIN. AND I CALLED UP MTNL CUSTOMER CARE NO . HER/HIS IDENTIFICATION NO IS 22 AND THAT PERSON TALKED SO BADLY...

My MTNL Dolphine Post paid Tel No. is [protected]. In the bill of February 2010 I have received the bill of Rs. 914 out of which Rs. 370.44 was as OTHER CHARGES. I sent them an email on[protected]on [protected]@bol.net.in) reg what is OTHER CHARGES. They replied that there is no OTHER CHARGES and you need not to pay Rs. 370/- After that I deposited my remaining amount. Later on my phone has been disconnected by MTNL. That amount of Rs. 370...

complaint no. 2000 dated[protected] lodged through mtnl no. 1504 not yet ( 1635 hrs[protected] corrected --- my internet triband through tel no 27850393 consumer no. [protected]...

i have purchased unlimited download internet plan 495rs. of M.T.N.L. WHICH AS PER THEM HAS 320 SPEED BUT IN THANE KALWA PARSIK NAGAR ,NO SPEED, COMPLAINT MANY TIMES BUT OF NO USE...