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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Apr 26, 2024
Complaints 2906
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930
Unresolved
1976
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 122

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T
tauhid0
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of pf

Address:Mumbai City, Maharashtra

Dear sir,
I have applied for refund PF since 4 month ago but i am not recieving my PF I was Employee of Spice ( Omnia) Bpo Service process was mtnl & my Employee code - 201562 & my PF no.DL/30996/10634 Sir i need my Pf money so pls help to me
If Require any information pls mail to me i will give to you.
my Allahabad bank account no-[protected]

Thanks & regard
Tauheed...
+1 photos
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PADMENDRA SINGH BISHT
from Delhi, Delhi
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BROADBAND CONNECTION

Address:West Delhi, Delhi

Dear Sir,


I have applied for a broadband connection with MTNL Delhi around 2 months ago. But still we have got installed the modem for our broadband connection.

MTNL has provided us the telephone line but no Modem is installed from last 3 Weeks.

Its now beginning to create tension a bit.

Kindly look into the matter as the issue has been pending from very long time. kindly...
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MAHESH MANDAL
from Noida, Uttar Pradesh
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NOT REGULARITY

Address:North West Delhi, Delhi

SIR,
I REPEATEDLY COMPLAINT TO 1504 FOR BROD BAND CONNECTION THAT IT IS NOT REGULARLY CONNECT BUT NOT ACTION TAKEN,EVERY PERSON GIVES ANOTHER PHONE NUMBER TO TALK,
LAST 20 DAYS I AM VERY MUCH FED UP,THIS TYPE OF SERVICE PROVIDER FROM MTNL AND NO ONE TAKES RESPOSIBILITY FOR THIS,MY CONNECTION NUMBER[protected] AND UNDER UNLIMITED PLAN,IT SHOULD BE UNLIMITED COMPLAINTS NOT PLAN.PLS GIVE REASON WHY NOT WE CHOOSE OTHER PROVIDER....
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Afzal Khan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection

Address:Thane, Maharashtra

I have applied for MTNL broadband connection a month before but till today they have not installed or provided connection. Each time I visit MTNL Nerul (Navi Mumbai) office, they give me a reason that my telephone line is not O.K and they will rectify the problem as soon as possible. The phone number provided by them doesn't answer the call, and if at all they pick up the call they provide me the different number of sub divisional engineer...
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SONIA PRIYADARSHINI
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone dead

Address:Delhi

phone dead since one week. regietered complaint on 198 service and the complaint number is 805.

But still the phone os down...
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Deepak Kumar
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting speed of 6kbps on Rs 649 plan

Address:West Delhi, Delhi

Hi,

I have been using MTNL broadband connection for last 1.5 year.
Phone number - 28334375
CA number - [protected]
But for last 2 months, i am facing a hell lot of issues with the connectivity and the speed problem.
I have raised more than 50 complaints on internet as well as on 1504, but nothing happens.
My plan is that of Rs 649 per month.

On this plan i am getting...
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Saurabh Jain
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-Hearing of all the complaints lodged

Address:North Delhi, Delhi

I installed my MTNL Broadband Connection on 30th March, 2010.
It worked for about an hour or so and then its not working at all.
I have lodged complaint many a times, but there is non-compliance of all the complaints lodged.
I'm giving details of all the complaint lodged with MTNL below herewith :
Date Complaint No
30.03.2010 64300005
30.03.2010 64100681
31.03.2010...
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Gaurav Bansal
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet Connectivity

Address:North West Delhi, Delhi

Hi,

I have been calling MTNL helpline for over 18 months to get my internet connection fixed. The connection keeps disconnecting frequently. The technicians who answer the call are clueless and keep telling me that the modem is faulty. I have had so many complaint numbers however, everytime when I call in, they are unable to locate my call. Infact, now they dont even answer the call, the phone keeps ringing and gets disconnected....
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Sarabjeet Singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Already submit form for new broadband connection but not provide the service

Address:New Delhi, Delhi

Dear Sir,

On 26 Dec' 09, i went to MTNL Office to get the new connection for MTNL Broadband Service & that time they ask me to deposit 500 Rs for the same. i have deposit the same to Company. after 03 days i had received a call for reconfirmation the details & they told me that within 02 days Lineman has come give a connection with Handset & Modem.

But as of now i didn't get any connection...
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Percy Shroff
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Siphoning of Trump Talktime

Address:Mumbai City, Maharashtra

I had sent a complaint to MTNL Vigilance through the Website on[protected], 00:07:15

"My Trump Balance was reduced by about Rs.50 on Mar.5 between Noon and Midnight, without being used.
I booked 2 complaints Nos. CC[protected] and CC[protected], but they were both closed as resolved!
I suspect MTNL employees of diverting funds from my account to theirs. Please Investigate."
The complaint reference...
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Kanu Patel
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MTNL Landline Refund Not Received

Address:Mumbai Suburban, Maharashtra

Dear Sir,

Sub: Landline Tel No.[protected], Refund of deposit Not received Till Date.

we had tel:[protected], Of MTNL, Bhayander, and the same we had termintaed before two years, but the MTNL had not issued our refund Payments cheque till date, we had received only refund order, but therewas not any refund paymnets cheque or demanddraft enclosed, and we had comminicated with the our local exchange, also the...
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Shivesh Jha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill not uploading on time

Address:Delhi

I have registered to pay my mtnl landline bill through ICICI online bill pay. First two months bill not uploaded and i had to pay the bill manually with penalty of Rs 10 each time. When complaint to ICICI they said it is fault of mtnl, due to not uploading the bill it could not paid on time. After lots of complaint and written complaint bill for next month got uploaded and paid on time. But this was for just one month as next month again...
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Keith D'Mello
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misuse of Broadband connection

Address:Maharashtra

I have a broadband connection on my MTNL land line, just received a bill from MTNL for the for the month of February station broad band charges of over Rs 5000/-. I have been using this connection for over one & a half year and have never got a bill for broadband usage more than Rs 300/-. Met the concerned engineer at the Jogeshwari Exchange on level 2 and he logs into his system and tells me the usage has been made by you. I tried reasioning...
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pradeep hada
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ADSL not working

Tel :[protected]
CAN: [protected]

Dear sir,

My broadband is not working properly since last 2-3 yrs. I keep visiting MTNL Dahisar telephone exchange and it works for some days, then again the same problem starts.
The ADSL light normally is absent. Can i have a permanent solution to the problem,

Nowadays i have started recording my complaints, but for last 2 years i just used to complaint...
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rudradaman gupta
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficiency in Service

Against my telephone no 26025372, past several years I am using MTNL broadband service and against my telephone no 26025468 I am using MTNL wifi broadband service. During the past one month both the services are in pathetic working conditions. Repeated complaints have yielded no result. MTNL is quick enough to give the complaint number and equally quick enough to "close" the complaint without attending to the same. To check the...
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Karan sharma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent Disconnection of internet

I have been using mtnl for last two years and one thing always giving me problem is the frequent disconnection of internet. Although it improved for past few months but since they started on the new minimum 512kbps speed programme, my internet keeps on disconnecting every 5 mins or whenever there the phone rings. MTNL are the poorest and filthiest internet service providers. All these mtnl guys can do is just give you a complaint number and...
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S S Rao
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnected line

Dear Sir/maam,

I am Placing this complaint for the disconnected MTNL landline phone of my office without any notice.
I have been paying all the bills before due date for more than 20 years.I contact the neary by MTNL division but they where not intented to entertain my complaint as after 25 days of making them oral notice but no action has been taken so far.Today I have also Filed an written complaint but I have no...
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ms.sheila desai
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working

my phone internet ,broadband , no. 29554797 in the name of sheila desai at n32 sainik farms ,new delhi 110062 is not working for last ten days .i have complained several times but their website accepts complaints only once.

i can be contacted at [protected].

please help.

the no is in delhi and the co.is mtnl.

yours truly,

niranjan desai...
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Deepa Garg
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficient services

Sir,
I am Deepa garg, Residence of Tri Nagar, phone no.[protected].
I am having problem with its broadband services. They did not offer the speed and the connection get disconnected frequently.

This has become the strategy of MTNL of making money.

they did not offer the speed as mentioned and it often get disconnected frequently.
this is not only with me. But are doing with almost everyone....
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Chirag Indrajit Shah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband Connection fault

Dear Sir/Madam, My Telephone no 28988872 having Broad Band Connection since last 15 years, since last four weeks ( more than 26 Days), it has frequent disconnection , I have called up 1504, they adviced me to book MTNL complaint no 198 & their person should be there in house to repair or check Modem.I have booked complaint both on 198 and MTNL Borivli Shimpoli office telephone number.every time, some one calls up me ans asking me status...
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