MakeMyTrip India Complaints & Reviews

We changed the traveling date, and paid all the fine (₹31378) and i checked my email at 9 in the evening and realised that i booked my ticket for 29th n not for 28th. so i called to makemytrip.com but i didn't get any response so again i called at 1 o'clock mid night anf talked with nikhil (executive)
And he told me that all he can refund ₹50, 000 and he issued a new ticket for which i had to pay 5000 extra but that can be done...

I booked a room almost 3 months back and the amount was credited twice from my account. After several mails they realised that it was the company's fault and I got a mail that my amount will be refunded soon. Soon never came. As I said it's been almost 3 months. I've mailed them enormous times but no reply came. My booking ID is NH[protected]
This kind of behavior is totally disappointing from a brand like MMT. People have to think...

I booked a flight ticket in the name of purabi choudhury for the journey from bangalore to guwahati on 10 th of july 2016. i made a payment of rs 6645 for the fare through sbi net banking. from sbi side transaction was successful but "error in transaction" was shown by makemytrip and suggested me to switch to another mode of payment. no e-ticket was generated and i did not receive any e-ticket in my mail id after this transaction which was...

This is regarding following booking ids:

Nh[protected]
Nh[protected]
Nh[protected]

These 3 hotel bookings were done through makemytrip (Mmt) app and at the time of booking the hotel was shown as free cancellation, however, when we received the booking voucher it shows as "non refundable". After the first booking was done, i had called mmt to tell them about the issue and check whether i could...

I was booking flight amount of 18000 but there is terms and conditions that i can use 10% of my MAKEMYTrip Wallet amount but i have not using it . I called 3, 4 times continuously and they did not reply even mail. I checked the all terms of website. They said like they will arrange call for me in next 24 or 48 hours but after one week there is no response and i want to book flight....

Booking done, voucher generated, voucher details,
Booking done on 16/07/2016.
1. Booking id : nh[protected]
Date:13th to 14th aug'16
Guest: rajib sharma+1
2. Booking id : nh[protected]
Date:14th to 15th aug'16
Guest: rajib sharma+1
But hotel confirmed that no booking done, that too after 12 hours.
While customer care of make my trip contacted, they assured to resolve the...

The entire tour was extremely badly handled. I am giving below the issues which we have faced.

1) we missed the' night of the creatures' show on the 23rd thanks to to the poor planning of the tour manager-mr ajay desai, who was more interested in dinner than the show.

2) on the 25th, we were not taken for the city orientation tour at all. We were shown the fountain of wealth from the bus! There was no suntec...

I had some 4000 rs in my wallet which i wanted to of course utilize. i was trying to do the same on my recent domestic flight booking where in i got to know that i can use only 5% of the wallet amt in d transaction. can u pl help me understand the stupid logic behind this. i m really irritated with such pathetic service...

After many calls, complaints we didn't get any revert from mmt team.
I have faced a lots of problem during my stay and also checked out within 1 hr from the hotel in bharatpur, hotel was in very bad condition. I have also mentioned this when i called to support but till date there is no any revert.

My booking id - nh[protected]

Regards
Abhishek kumar
+91-[protected]...

Dear sir/madam.
I am pankaj sinha, a loyal customer of makemytrip since 4years.
This time i am facing a problem of the refund, as i have paid 80000/-extra amount to mmt, because since last moment some deposited cq was not cleared of my group of 15 person for thailand trip on 29th june to 3rd of july. Ms vandana from pune mmt has called me and said that you can pay the final amount and take the vouchers for journey, and if cqs...

We booked for 2 days but we checked out after 1 day only. it was really horrible experience. further compensation should be provided by make my trip y i need to ask sonika. i booked through make my trip.

We were not allowed to check in even half n hour before but we had bookings for 2 days, hotel guy kept on knocking doors around 9 am in morning. very much irritating. a towel was asked, which they gave was similar which we...

Dear sir,

This complaint regarding to hotel booking.
Some days ago i m booking a hotel in haldwani from make my trip.com. Some minor issues the hotel booking process was canceled and they cut. My hotel booking fee. From my bank account and. They would not refund my money in bank account, plz kindly grant me
Regards
Pankaj rana...

Hello sir before 1 month i have booked trip with make my trip to dubai tour in 120000 inr with commitment of 10000 cashback in makemytrip account with co-ordinate with mr mohit shetti email address is Mohit.[protected]@makemytrip.com

actualy durring tour i have suffered a lot ... and it was started from ahmedabad airport they have canceled my wife's ticket without my permission that they paid to me before 15 days but they confirm...

If we do booking by using makemytrip there is no option for cancellation and there is no option for cancellation. rtc bus was better in those days atleast they were paying on cancellation 50% 40% 70% of amount on small amount.

Yesterday i did reservation of hyderabad to bangalore e ticket reservation by using makemytrip app and indigo airlines they won't entertain even one rupee cash back return.

It's...

Hi all,

I have booked a hotel from make my trip for 2 nights in mussoorie. i have selected 3 star category & paid rs 7597/- for 2 nights, unfortunately i had a pathetic experience of my life. i was promised neat & clean rooms as per hotel guarantee policy of make my trip but i got worst experience of my life.
Rooms were dirty & the star category of the hotel was not more than 1. i have attached the rooms pics & requested...

I had done round trip booking on 15th June with booking id NF[protected].another booking done for 17th June NF[protected].i have cancelled both the booking on 17th June.i had word with customer care Executive regarding cancellation.i am doing continue follow up for my refund but still not getting responses..all false information give to me
I jst want to file complain against make my trip.company is just providing wrong information..br...

This is my complaint against Makem trip and it's hotel cancellation policy. On 20th of June, I booked Alankritha resorts, Hyderabad and within an hour's time I cancelled my booking. I called up the customer care and they promised me a refund . I kept calling Makeup trip almost every day from 21st June till yesterday and every day a new customer care executive took the call and I explained the issue to everybody and I was assured a refund....

I booked hotel in lonavala last month. For some personal reason i cancelled my booking . But they gave me no refund, if your read makemytrip policy they mentioned that you will get full refund when cancelled before check in...my booking ID is NH[protected].. seems Like makemytrip is misleading consumers...

Hello.
I mustafa have been taken a ticket on date 9.7.16 from guwahaty to silchar arhans tour travel bus seat no 5. Through mmtrip, when i arrived ticket counter then bus operator told me, ur bus cancelled u hv no seat and not refund money but it's false and fake, they have didn't help me, so make my trip is fake and chit, unbelievable site. Mmtrip didn't help me and not pick up call and not refund money. My bus pnr no shd9pss 6.30...

Please refer the above booking id, which we received on 7th july 2016 when we booked the ticket from bangalore to phuket on sat 9, july 2016 and phuket to bangalore 15, july 2016 through makemytrip india pvt ltd.

Note:
When we arrived at kempegowda internation airport, bangalore with the print out of booking confirmation which we received from make my trip (Mmt), we were totally shocked to hear that there is no reservation....