MakeMyTrip India Complaints & Reviews

My uncle booked a round trip ticket from chennai to mumbai thru makemytrip. Inspite of having a valid PNR & ticket he was not allowed to board the Indigo airlines saying the flight was full.The staff at the airport behaved rudely with him and asked him to pay a base fare of Rs.12k so that they can accomodate him in the next available flight. After raising a complaint with the helpdesk - makemy trip has now arranged to refund Rs.500 for no...

We availed a trip to Sri Lanka through make my trip, booking date was 17th August 2016. We are highly dissatisfied with the trip and the quality of the agency/chauffeur/hotel provided throughout the tenure.

Day 1 - In the Pinnawala Elephant orphange, the Chauffeur sent us to the river bank had a deal with the person incharge of the elephant ride which we notice. Further, on return the same approached us with a deal of RS.3000...

MakeMyTrip.com Booked ticket via MMT applied coupon for cashback (HDFC).
It didn't receive money, MMT is deining it without any reason.

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It is regarding booking id-in1607b4s1312110 for swiss paris delight package for me and my husband booked with your website (Make my trip) on 27/07/2016 for 5 nights and 6 days starting from 25/08/2016 to 30/08/2016 by an initial amount of rs.20, 000 (Screenshot no.1 attached) booked with your agent mr. Trinath banarjee.

Issue number 1 (One) we were guided to apply for visa for but when we asked you to provide us what all documents...

Dear sir/madam,
I have booked 3 tickets in make my trip on 4th septemper 2016 from delhi to guwahati for 2333.70 inr {make my trip booking id:[protected]}
After the payment i got an sms that my booking is n progress, we will confirm either its confirmed or fails, we will email the ticket and if it fails, we will refund 2333.70 inr in your same accont.
But ticket booking got failed and they have refunded only 2243.00...

My name is rupal baphna. I had booked a flight ticket for my daughter anokhi bafna through make my trip in jet airways. The travel was from indore to bangalore on 02nd aug 2016. The flight got cancelled and anokhi had to take another flight for the travel. For the refund of the flight charges, we are continuosly following up with make my trip, but not getting a satisfactory support. The flight number is 9w 7178. The e ticket number is[protected]....

Booking id: nn[protected]
I have not got the refund from make my trip, its already 15 days gone and now nobody reply on email.
I have the email also from make my trip assuring that they will credit our refund in 5 days. But now nobody is responding.
I have cancelled the tickets and we got the email from make my trip that we will be refunded rs 38322.
But now no single penny is been credited in my account....

I booked the flight from delhi to zurich and return for my father and uncle there was some name modification that was suppose to be done i called makemytrip they said you need to pay some amount and it will be done its been more than 10 days i have been calling makemytrip and sending mails that i am ready to pay the amount please do the name change.
They are not responding i have been calling customer care and they are saying that...

I had flight tickets booked via mmt to and from srinagar for july end 2016. There was some cashback offer then with citibank (Code appfest) for transactions above 5000. I got a cashback of 1500.

I had to cancel the onward journey due to the uncertain condition in kashmir during that time. The carrier refunded the full amount for the journey. Whereas mmt deducted 1500 and refunded the amount to my account.

On...

Dear All,
Please be aware while making bookings through Make My Trip...I am an employee of a company and manage their Corporate Travel, , , , i often do booking online...we have faced it several times with Make My Trip that at the time of Booking it shows as a refundable booking but later on due to some unavoidable circumstances we try and cancel the booking it shows as it was a non refundable booking and no refund is received...we...

I tried to book a flight on 25/ 07 /2016, the booking failed but amount got deducted . ( transaction nf[protected]

I received a sms saying the amount has been sent back to my bank and will hit my account in 3 to 5 days .
The amount has not reached my account still after 1 month and 10 days.
I have been calling your call center for a ARN number, which is needed by my bank to trace the refund transaction.br...

Hi,
I have booked package for Kashmir thru make my trip, seller(executive) dealing with me has committed me that i will get cah back of Rs-3000/- out of 48000/- which i paid to buy a package for kashimir.
Conditio to pay a money thru HDFC BACK, the same i did as well
I have a written mail from him as well.

After so many complaints & phone call i have not recd any amount.All the time i have to tell the...

Hi,
I had booked for a package tour to Andaman from 27th Aug to 1st Sept through MakeMyTrip.
First 2 days of the stay were planned according to itinerary and everything including the property were good. We visted Corbyn's beach, Cellular Jail, Ross Island and NorthBay Island.

Viper Island and Glass Bottom Boat ride were not covered.(supposed to be covered according to itinerary)

On the 3rd day(29th...

Hi I have booked an air pegasus flight through make my trip app on 12th of Aug, 2016 from bengaluru to hubli. Flight no OP 111 with pnr no AQTB4M. I am supposed to get full refund of Rs 13015/-. But it has not been settled yet. If I call make my trip they say they haven't received the amount from the airlines. If I call the airlines they just don't answer the call. Should I file a suit now? Pls help me out....

We booked a package for goa. We requested for upper category room in the hotel. First the agent told us 90, 000 and then after 3 days he told 1, 20, 000. Even after the payment of 1, 20, 000 rupees, we got to know that he booked basic category room for us which was not worth giving 1, 20, 000. When we tried to talk to him, he stopped responding and even make my trip did not act on our complaint. These people looted us...

Its been two days that i made the payment of inr 25, 000 when you asked. This amount was higher than mentioned in the quote required to be done at the time of booking by 5, 000 but i anyway made it on goodwill.in exchange for this i was promised an immediate delivery of all flight tickets. Little did i know what was about to unfold.

Not only the money has been taken under the false pretence of an immediate booking, but i had...

I booked a round trip flight from kochin to singapore with booking id nn[protected].
I cancelled the ticket on 19th of august and i have got a confirmation mail saying my ticket was cancelled on 20th of august 2016. But i haven't recieved the refund yet. It was said that i will get a refund amount of rs.15205 with a cancellation penalty of rs:650...

I referred two friends as per referral program however didn't received credit for either of them. 1 friend received error referral code provided is incorrect though he checked it and was correct. The other friend signed up using the link provided but neither he nor I received any credit for it. It has been more than 48 hours since I have complained about it but no resolution provided. It's customer service is pathetic and now they are saying...

Sir,
My uncle tried booking the tickets from Make My trip App and the amount has been debited from the bank account and also the same has been confirmed from the bank statement and people that the same has been credited to Make My trip account. My uncle is not sure which phone number has been used at the time of booking.
Now MMT people are saying they are unable to track the transaction. Please note that the transaction date...

I have been trying to reach make my trip customer service agents through various channels to book online an additional baggage for check in for a fly dubai flight with id nn[protected]. Horrible service i got. Numbers on websites are spam. I still not been able to change or reach with about 36 hours for my travel. No one shoudl use make my trip as it has a lousy customer service!!!...