MakeMyTrip India Complaints & Reviews

Date : 07-aug-2016
Client number :[protected]
Makemytrip is cancelling my flights and saying emirates cancelled the flight. I had a discussion with emirates and they mentioned there has been no change in the flight and flight is still available and makemytrip has only changed the flight. I have been raising this issue as makemytrip is lying to the customers and cancelling the flight from their side and providing different...

I wanted ro cancel a flight booking but before proceeding for cancellation i have confirmed the same with make my trip executive that whether the money will be refunded in original mode of payment and he said yes. Basis on his confirmation i cancelled the booking and now when i am asking for the refund but they are not cooperaring with me

I hve a recording of the conversation which i have shared with make my trip but they...

Dear sir,
Had took flight from mumbai to chennai on 18th of july, but flight was delayed beyond 2hrs due to this me and my family faces many problem and financial burden (As we reach late night). But airline and travel agent decline to give compansation.
Please treat this matter as urgent and judge the case.
Regards,
Paresh khunt
Mo no:- [protected]
Mmt booking id:- nf[protected]...

Hi, I got flight ticket from Jaipur to Vijayawada.
But the airlines from Jaipur to Hyderabad has cancelled, so I had to cancel my ticket from Hyderabad to Vijayawada, which I had to travel as respectively.
But after all, I paid for ticket 9000 rupees,
But I am getting refund of 3769 Rupees only.

I tried to call customer care, but there I got only for booking or other things.
None is there to converse.br...

Respected Sir,

My booking id is NF[protected].I have book a flight ticket online and i paid the money.After dat i want to change the flight date to next month. then i contact the toll free no.an officer told me that the money is not refundable...am very much disappointed.I dont know the reason for this. Kindly solve this problem
asap...and refund my amount.its a refundable ticket and they refuse to refund.. br...

I had booked 2 tickets from mumbai to sydney via makemytrip.Com. At the time of booking i was given a "grand total" of rupees 69, 528. Out of which i made a partial payment of rupees 14, 000. However, once the payment was processed through, i was given the balance figure of 56, 980. When i called the customer service desk, i was told that a convenience fee of rupees 1398 was charged on top of the "grand total".

My question...

Booking Id - NF[protected]

Refund not processed - each time, customer service representative closes the request saying that it will be refunded in 7 days.

I just don't understand why MMT is deducting any convenience/processing charges, when you don't even provide any service, instead looting customer's money by not refunding anything.

Never ever going to use the useless website again!...

I booked a round trip ticket to and from a destination i needed to visit.
The amount for the round trip flight ended up being 5049 inr.
I also opted in for the insurance they provided which was displayed as having a total cost of 249.
Now when you get to the booking page, they show a 'convenience fee'. I am sure it was more but when i go to my itinerary page, the convenience fee is 175 inr.
The total cost of my...

Dear sir/madam,
I booked flight ticket yesterday but some technical issues process will stop 2 3 time at the payment mode but finally my jetairway flicht get confirmed and i got the message but i got two messages two flight ticket was booked unfortunately i booked non refundable flight i talked to make my trip CSR and i told them because of network issue it all happened so please you refund my money of one flight but they are saying...

I was booked a hotel from make my trip on 29 july in amritsar for 30 to 31 july for me and my girlfriend. The hotel is hotel fairway a three star hotel on mall road amritsar. When i was going to the hotel on 30 july the receptionist said they are not allowed unmarried couples in the hotel. You can call to make my trip customer care for any enqiury. I can't see anything of that unmarried issue in the mmt app. Even we both have their original...

Dear sir

Cancelled the ticket on 12 july 2016 (delhi - srinagar) i shold have received the refund with in 7 days, you mail confirmed it to settle if before 21st july 2016 - but till date the refund has not been effected to my account

Past 4 days i am in regular touch with the customer care of makemytrip - rely says will contact you within one hour time from accounts department. but no call received from the...

As by first booking of air ticket i d-nf[protected] date[protected] and previously same booking done and sbi payment received but previously ticket not produced. I had complain to customer care representative and she responded that your money by first sbi trasaction is not received by make my trip but still money of rs 3782 is pending-sbi-ref no-nf[protected]c21g0ckqwux8 by vikas sachdeva-[protected]...

I dont get my money back. After the unsuccesfull reservation by you. You promised me to give it back in 7-14 days but that did not happened. The reservation was not done but my money was submitted. That is the payment done online. Give my money back as soon as possible in upcoming days. How your such a big company do like this. I hope you will do it as soon as possible.
My contact no:
[protected]...

On 23july 2016 i booked ticket from srinagar to jammu for 25th july 2016 from make my trip, but due to some technical error my booking date was scheduled to 25th october.In this matter i called the customer support inspite of my request not to cancel the booking until my problem gets solved, they assured me that my request will processed once my booking gets cancelled so they cancelled it now they are denying any refund and now they are blaming...

Hi Team,

After cancelling my ticket and I am suppose to get 46973 RS but only 40534 rs is credited to my card. Same communication done on mail refund mail and customer care.
Where is rest of amount.

Booking amount charged was :Rs 55197
Can charge: 8184 as confirmed on mail and cc agent

Booking ID :NN[protected]

Ticket details

Flight Details Base...

HI,

I am posting this on the experience i had with JetAirways on a round trip from Riyadh to Hyderabad.

My trip was scheduled as below.
Riyadh to Dahamam = By bus, departing around 3pm
Dahamam to Mumbai = By Flight
Mumbai to Hyderabad = By Flight

And the return was the same.
Trip from Riyad to Dahamam was never provided. I was at the mentioned bus stop at 12 (3 hours...

I had booked two railway tickets through Makemytrip from Ernakulam but boarding
At Madgaon. The booking was accepted but when I checked, the tickets did not
Mention boarding at madgaon. In spite of many emails and phone calls, the corrects
Was made
I had to spend 1000/ on taxi and spend 4 hours to go to Madgaon for correction
Makemytrip assured me that they are looking into the matter
They now...

Makemytrip planned a trip for us to go to gangtok lachung, peling and darjeeling and back to bangalore, the lachung got closed due to landslides, i had told makemytrip to rearrange the itinerary, they could not do this and didnt even take us to lachung, but we paid a premium for that place, my complaint is that makemytrip should refund the extra money they took for lachung package and they did not honor it...

Didn't get balance in my wallet. Also the amount i was having in my wallet earlier has also been removed.
My wife installed mobile application of make my trip but i didn't receive any referal amount in my wallet as per policy. Kindly help. This is not single time we are facing this problem, it's been multiple times we see that amount get debited from my wallet....

Hi team,

I had booked hotel (3 room) in manali for 1 nt. 2 rooms were booked with the name of balveer kumar and 1 was booked with the name of subodh kumar then after i requested hotel manager to arrange all 3 rooms on the same floor in sequence, but when i reached in hotel 2 room were on 4th floor and 1 room was on 1st floor in which 1 room did not had lock in bathroom door. When i asked staff to check the same, i did not...