MakeMyTrip India Complaints & Reviews

Trip Booking ID : IN1603B0S339879
I have experience very unprofessional and unplanned behavior from the reps as bookings were not confirmed by them with local tour companies and I had to go through a lot of grief an discomfort during my trip because of the mistakes made by Make My Trip reps, would never recommend anyone to use your service. Also will now make sure to post this entire mail as review for Make My Trip.
This trip...

I have canceled a ticket for booking id nf[protected] and i was supposed to receive 4850/- but initially they displayed 100/-. When i have complained then they refunded 2425/- and claiming that i have not paid that much as it is showing in the system. They simply making it 50% lesser than their system. Make my trips customer services are pathetic and they are treating customers rudely. Also they are asking me to share my credit card statement...

I booked hotel misty heights, nanital from 23-24 june 2016 on 23 june at 3 pm from make my trip vide booking id no nh[protected].
At the time of booking hotel address was shown on portal is thandi sarak, mall road nanital.
We reached nainital late in the evening and start searching hotel then some body informed us the hotel is 15 km away from mall road and advise us in the late hours not to go because the weather is not...

I booked my flight on MMT app few days back with booking ID NF[protected] and when the transaction was complete, my itinerary showed booking of different flight on the same day but different timings late at night which I didn't chose.. I immediately tried to modify which asked for rescheduling charges. Game over. Just because of the erroneous application, you need to pay more if you want to again rebook the flight which you want. I also...

Holiday from Hell!!! It is shame that having raised the below mentioned issues during and after returning from our so called holiday in Bali Makemytrip has not acknowledged the email below or reached out to discuss out issues

Sun Boutique Hotel – Room 1 :
· The toilet was stained and could not be cleaned (cf. attachment ???)
· The bed quilt cover was stained and had to be changed
· The shower did not...

I had booked Hotel Grand Marian for my stay in Ludhiana from 18/09/2016 to 23/09/2016 ( 5 nights ) but due to unavoidable circumstances I had to cut short my trip and have to leave on 21st Morning. So I am staying only for 3 nights.
I paid in advance thinking that there would be normally taken as good gesture to pay in advance and relying in your brand.
But to my shock when I asked for refund, you blankly refused to give any...

I have booked hotel for delightinn ooty on 9 th sep due to karnataka bandh I postpon the date to 16 th sep again on same date tamilnadu was bandh due to unsecure n reason so was not able to travel in that dates so I want cancelled refund of the amount but make trip disagree for the same is that my mistake was declared bandh on those dates so I need refund of the amount I cannot travel any more on other dates they are not understanding my...

I have booked the kerala holiday package for my mom and dad on 11th of August.

While planning for the package I used to get so many calls from makemytip agent swati sharma for the planning and then we finalised we will book the Winter special kerala package.

While booking the package she gave me the list of hotels and I chose the hotels for the trip and she commited that you will 100 percent get these selected...

I was trying to book an international flight on MakeMyTrip website .My dates were flexible so I wanted a refundable ticket .I searched for the flight which was showing refundable and cancellation charges were Rs.500 .I was about to make the payment but I just thought to make sure. I talked to the customer support and then they told me the details.the cancellation charges were actually Rs21500. Think if I would have made the payment. Then...

Booking id:NF[protected]
I had a booking for my father who was supposed to travel with Go Airlines on 17th Sept 16:35 from Lucknow to Delhi. However, due to his change in travel plan I extended the date of travel using makemytrip's online option to change date.
While making the new booking I chose the date 10th Oct through Indigo Airlines. As soon I paid for my ticket, my booking was appearing as 9th Oct. I am a daily user...

I had booked to and fro flights from blr to cok on august 13 and 16 respectively through make my trip in air pegasus. Flights were cancelled and we were informed on 10th august and hence called up air pegasus to which they confirmed the same and cancelled the tickets. But till date, i. E 16th september 2016, amount is not yet refunded. Make my trip says airlines have not paid the amount back and hence they cannot pay. Airlines is very generous...

Cancellation of service without informing us. I request repayment of complete fare.

Details. NU[protected]. PASSENGERS NAMES. MATHUKUTTY M.M. AND SHANTHA PAUL BONAGIRI. DATE 12 SEPTEMBER 2016. FROM BANGALOE TO VIJAYAWADA. TKT NO. 14647316. OPERATOR PNR.TS.MMT 3363518FKE. SRS BUS.
We were supposed to board the bus from Silk Board, Bengaluru at 5.30 p.m. We waited till 8.00 p.m. We received sms to arrive 15 minutes...

I had booked flight for bangalore to Chandigarh . but due to some reason i had to cancel that flight . there is cancelation charges Rs 2250+300 charges but they had deducted Rs 5100 because they are saying it two different flights . but actually i had booked one flight from bangalore to delhi which had one stoppage. not two different flights. it had one invoice for that flight and one PNR and one payment detail . no details there for diffrent...

I had made flight booking for 29th jan 17 through make my trip... However, i have been overcharged than the actual amount shown on their website while booking... Also, after several complaints... I have not received any resolution... My booking id number is nn[protected]... I have still not received any resolution and each time i contact their customer call centre there are different agents taking us on a ride since past few days... Request...

This has reference to my international travel ticket booked via makemytrip.com. I purchased flight tickets of air india from delhi to singapore. Travel dates 25.08.2016 (Delhi – singapore) and 22.09.2016 (Singapore – delhi) viamakemytrip.com.
Due to some medical reasons in the family, i needed to extend my stay in singapore and suddenly the battle began, i was shocked with the insight this whole thing has brought to light. Thinking...

Number:[protected]

12/09/2016 called from [protected] by 17:00. Kindly listen to the conversation please.

Booking id:

1) nh[protected]
Kovalam poovar
2) nh[protected]st aug)
The prabha international, gwalior
3) nh[protected]th sep)
Gandhi's paradise, dharamshala
4) nh[protected]th sep)
Welcome hotel, new delhi

Every...

Hi,
I've been cheated and have given false promises by the makemytrip guys that the cancellation will be refunded. But as of today my amount is *not refunded *. Air Pegasus has cancelled the flight due to technical issues and communicated to me that full amount will be refunded.

I've spoken to Air Pegasus airlines, they have confirmed with pdf that the amount has been refunded. I've send mail with the confirmed pdf...

I had booked return flight tickets for my office colleagues from coimbatore to new delhi on 4th july 2016. The return tickets were for the date 28th august 2016 i. E., sunday.
On make my trip site the flight details were stated as:
- indigo flight (6e-882/244), 1 stop flight from coimbatore will departure on 14:10 and will arrive on 19:25 to new delhi. Total journey duration is "5hrs 15 mins"
- however after payment process...

I had booked bus ticket from Delhi to mussoorie with pnr [protected]...I had intentionally booked seat number 9, 10 because my female friend has a serious problem of travel sickness...but the bus operator forced us take the front seats which really caused a lot of suffering for her...most importantly the bus operator misbehaved with my friend and abused us......

We had two bookings for 1 night stay at Mahabaleshwar on 10th Sept 2016.
NH[protected] and NH[protected]

We wanted to change the date and the hotel confirmed that the date change was possible without any charge 24 hrs before the check in and makemytrip should contact them since the booking was done through makemytrip .

Accordingly, we raised the request at makemytrip [ ref :[protected] dated 07...