MakeMyTrip India Complaints & Reviews

Booking id: nf[protected].

I was cancelled booking of 1 passenger out of 3 on 06/06/2016 and refund amount of rs. 500/- credited to my wallet account. I am trying to withdraw the said amount from my wallet but unable to transfer to my bank account. I have tried so many times and also i have contacted to customer care 10-15 times about the same. But nobody giving proper help.

Can you tell me why the refund...

Hotel manickam grand at chennai unsealed water bottle, fraud hotel, bad rooms, mmt showing different pictures, they providing different stinking room, very bad construction. Please refund my money which i paid for this pathetic hotel, and mmt also please click recent pictures of this hotel, you showing us good room bt it's not at all. Old construction....

Dear Sir, We, me and my wife are regular traveler and use to travel in India and abroad through package tours or by alone. At the same time are are loyal customer of MMT and associated with MMT from 7 years. Recently we have booked a package from a famous travel agency Make My Trip to Leh and Ladakh. We have booked this packed on the month of 24th May 2016 and paid full amount on 11 Jun 2016. On 18 Jun 2016 I come to know that my wife has...

Booking ID: NH[protected]

I had cancelled this booking on 8th of June'2016 and have not heard back from Make My Trip till date. Three times I've called them to ask the status and every time what I hear is that it will take 36 hours / 72 Hours and the like. They have not given me a concrete information till date.

Turn around time to refund the money is of 6 days of which 3 days are taken by MMT and 3 by the...

Ref. Booking id in1606b3s848717, please find below the chain of events:
1. Package to leh booked through mmt executive sushank sharma and advance payment made. Post payment of advance, we found that the package had a total lesser than what was shared as the room was on triple sharing basis. We ran from pillar to post to resolve this small issue. Sushank sharma appointed his deputies and seniors to pacify us and then after much deliberation...

Received a message from MMT on 21.05.2016 "Cashback of Rs 1200 for Makemytrip booking ID NF[protected] with RRN No.[protected] has been processed."

It was a round trip flight from Ahmedabad to chennai on 04.06.2016 and return on 19.06.2016.

But, no cashback received as on today.

There has been no further communication from Makemytrip on this issue after 21.05.16. I would like to know the status...

Hi,

Ref: nf[protected]

I have booked a ticket (Travel date 1 july 2016) and payment was deducted but i did not received the ticket.

Once the payment was made to mmt, i have then planned the entire trip involving costs around 25, 000.

After sometime i receive the msg that my amount will be refunded.

I don't need the refund, i need the tickettt... It is not my fault...

I tried to book flight ticket on 2.6.16, but transaction was unsuccessful but my account debited. Later i successfully booked for same travel plan. I enquired customer care for refund, each time i will get a new answer. Surprisingly today i was informed that amount already revert back on 2.6.16 only and instructed to check my bank account. Their website never works for lodging complaints. Please resolve the issue at earliest....

My booking id no.In1602b9s116624

Please refer my complaint dated may 24 2016 to your belapur office to mr. Zaid patankar

I had booked your tour in february for my travel from may 14th to may 21st. From your belapur office representative mr. Zaid patankar.

1) on 14th i had travelled to chandigarh and assembled at pinjore gardens
For my pick up at 2.00 pm. But your guide came only at 4.30...

I have booked a room for 2 adults in Harmony sentimental hotel Shimla on 13th June through make my trip with booking id NH[protected] for check in on 18th June & make my trip people confirmed the booking, but when I was reached there on 18th june hotel manager said no booking is confirmed on my name, then I started approaching make my trip people at 9:00pm & after so many calls, team provided me a hotel named Shimla view which was 5 kms...

This is in regards to booking id in1603b0s268787. Which was making in the name of mr. Mohan lal mittal on 07.04.16 for 12.04.16 through "make my trip, in this connection, we paid the amount rs.6151/- but, we get the invoice with rs. 4077/- only,

For correcting invoice, we request to make my trip executive so many time and write a mail to them but, nobody takes it on urgent basis. They all give false assurance.
But,...

We booked a hotel at shimla with booking id-nh[protected] on 13th june but when we reached hotel at 8:30pm hotelier refused that they dont have booking but we have recieved a confirmation frm mmt they put us on hold till 12:30am till night with our family members on the shimla roads. They just upset us mentally as well as physically then at 12:30am they book a hotel which was having incects in room and bed was so dirty that we were not...

Reference number: in1605r2s742047
Request date: wed, 25 may ' 2016
Expected refund date: fri, 27 may ' 2016
Actual refund date: thu, 26 may ' 2016
Refund amount: rs8497*
Booking i.D: nf[protected]
I have booked a ticket from mumbai to patna on 25th may 2016. But due to some technical issue i couldn't complete my booking and makemytrip deducted my money. But soon they email me and confirmed...

I was booking bus ticket from kalyan to pune for morning time, but by mistake I booked for evening. Later I cancelled and make my trip deducted 60% amount.
Again I booked ticket for morning time and
after 1 hrs I received call from make my trip that bus has been cancelled and you will get refund.
This is very unfair, when I cancelled ticket they deducted 60% amount and when they cancelled bus no panelty on them.
If...

I am Iqbal Akhter. I made two different room bookings at hotel Milan International through MMT on 29-05-16 foe 31-01-16. One for myself and one for mt friend and guest who was arriving from another city.
Rooms were not as explained on MMT website. Baisc fcilities were missing which were promised on the MMT website. Hotel denied to answer for our demand and asked us to talk to MMT. We went in to the rooms saw the conditions (Broken...

Dear Team,

As committed, there is no action taken place yet.

Also wants to share my exprience with the make my trip was not good.

In the begining of the tour, when we reached the srilanka airport, there is no person standing out for pick up and no call from that person anytime. We waited there for 30 min at airport also. After facing so many difficulties we managed to contact that person.
br...

Dear sir,

I, made a hotel booking through make my trip mobile app with booking id nh[protected].

I have amended my check in date from 14th of june 2016 to 19th of june 2016. The amendment was done by suprio halder, customer care executive of mmt. I also received the amended voucher for the same which i have forwarded along with this email.
Now i would like to cancel this booking as due to unexpected...

Dear sir/madam,

Booking number: nf[protected]

I am a victim/sufferer of makemytrip.com (Mmt). I tried booking my flight on mmt's web portal on june 13, 2016 late evening.
Flight sector (Bangalore and delhi), initially due to some technical problems i was not able to proceed with the bookings but within few minutes i was able to book the flights.
Post completion of booking i saw the summary of...

I have a concern on the flight timings because in given flight times package is not for 6 N 7Days. It's eventually becoming 6 night 5 days ‎ tour

The flight timing from Delhi is 2:40PM and arrival at Paro at 5:40PM and then further travel to Thimphu by 9 PM, means days is gone. Where as as per the package 18th th travel date is assigned for Thimphu stay..what will one can do except go for sleep.. from Paro flight time is...

I booked 4 rooms of "Hotel Sunshine" in Chail from your app.On reaching Chail all the way from Delhi on 21st at the hotel we were told by the hotel that they have only three rooms and cannot do anything about it.we were placed on numerous calls with MakeMytrip Custome care and Hotel owner and finally after a lot of discussions and request from hotel management we agreed to manage with three rooms provided we get refund on one room.
br...