Ola Cabs / ANI Technologies Complaints & Reviews

last night my ola credit balance is 3200, when today i check my wallet i see only 1800. Without any ride completed my amount detucted from my ola wallet . Please refund my all 1400 Rs.. as soon as possible because today i decide to ride long drive with my three besti for 31st party . But I fell sad... please refund my all amount which is debited by your company ......

Hi, I availed a cab service from OLA Cabs, however the cabs never arrive on time. At last minute I get a call from the driver saying he far away from the pick up destination and he will not be able to make it and requests me to call the customer care and get a new cab arranged. I even have the names of the drivers who did that. This happened to me twice out of 3 time I availed services from OLA cabs. The way cab drivers responds is...

I have been using Ola Cabs for almost 6-7 times. Each time the Origin and Destination remains same but travel time, distance and the cost kept on chaging. First time it was 367 in the mini cab and today i paid 461. Why? The waiting time was more due to heavy traffic first time. But still my bill was fine. When i called customer care, the lady who spoke to me was very harsh so i had to disconnect the call. I would like to take this...

i had booked a sedan cab under the booking no CNR23304250 on 27/12.2014 from ITC GRAND CENTRAL HOTEL, PAREL, MUMBAI TO MUMBAI AIRPORT, but to my surprise instead of sedan car a TATA INDICA arrived at the hotel to pick me up, i just want to know how is that u send a mini cab when i have booked for a sedan cab & the charges were also collected at rate of sedan cab.secondly the condition of the cab which came was so poor that it was unfit...

i made a booking at 04:20 PM in indore and i got a confirmation message and mail and i call to cab office for confirmation at 07 PM they told they are not sending so friend dont go with ola cab they are a big layer you can miss your urgent meeting or work....

Hi, I Rahul Upadhyay, booked a cab on 26th December as my wife and parents were travelling to Pune station from my home (Atria Society, Tingre Nagar). Now to start with driver was not having any clue where he has to come and i have to first call him and guide him for complete address, I was busy in my office but i guided him completely. Again when i called he was still at Pune airport and was running late, finally after calling 3-4...

Dear Sir,
I have booked a cab and cancelled on 23rd December. (email id:[protected]@asabhanu.com)
Again i have booked cab for three times and they have not given proper response. due to the delay in sending the cab our director missed the flight.

Please send us your reply.

Thanks & Regards

Dharani...

sir my name is salim ali khan(Ex-Army).i belongs to triuchy.before your caqbs lonch in triuchy i was atteched my cars in fast track. but when ola cabs comes to triuchy i was the first operater who attached my4 cars with u.not only this i recomended my fast track friends to attach to your cabs. when i attached that time mr. karthik was manager.so he resolve all the problem.but know the sitvation was so bad no one knows any thing. my...

Hi, I took Ola cabs yesterday from Kolathur to Mylapore yesterday. The CRN# is 21874190 and driver name is Enbasekar Tata Indica TN 11 D 7242. This guy took the longest route from my place to Mylapore when he came to know that I'm visiting a temple for the first time. After reaching the destination, I came to know this place is less than 2 miles from my earlier workplace/office. I felt really bad as I paid the driver for 24.5 kms versus...

I have booked a cab on 10th Dec from pune station to ranjangaon. When I asked driver for bill he told that I'll receive it by email, but from then I didn't receive any bill, when I ask for bill to customer care people, they only tells that I'll receive it within 24 hrs system is updating. From 10 days their system is updating. I kindly request to look into this....

Hello, I had booked CAB from OLA cab Pune today on 17th dec at 12 noon, for pick up from Pune Railway Station to drop at Ambegaon Pathar, Survey No 16 Pune, with CRN 21243070, Driver asked the route but instead of telling the right route took vehicle through long route which ended in bill of Rs 288 other wise maximum should come up to 160 Rs. and when asked to driver he said he was not knowing the route. this is really pathetic Regards Mangesh...

Hi Ola Team, I have been a big fan of your service and professionalism ever since your inception when I was working in Bangalore and vocally supported your taxi brand always. I have known many people who knew Ola only because of my recommendations and I used to proudly do the same. I have taken atleast 50 Ola cab rides up until now as you can cross check with your database ever since I was in Bangalore to where I currently am in Chennai.I...

I have been repeatedly sending mails and calling their customer care. I haven't received any response from anyone. I have been trying to get this issue resolved for past 6 months now (and counting). My User ID is [protected]@gmail.com I am unable to update my phone number to my user ID. It keeps showing an error "this is embarrassing, something went wrong", irrespective of whether it is through phone or through app. I have two...

On 12.11.2014, I had tried to recharge my Ola money account with Rs.1000/- through net-banking. After the money got debited from my bank account, the app stopped working and my session got abandoned. I was asked to go for a fresh transaction. I again went for a recharge of Rs. 1, 000/-, which was a successful one. But till date the first failed transaction for which Rs. 1000/- was debited from my account is yet to be credited. I had made...

Had very worst experience with this cab service in chennai.Had booked the cab from airport back home.Cab arrived late in additional to that it got break down in middle due to some issues.The driver doesn't know why and asked me to book new cab.When reached out to ola customer care new cab was assigned which was also delayed and again i had to reach out to the customer support to get another cab .Finally one cab arrived and all this time i...

I took a ola ride from Bangalore Airport to my home. I booked my taxi using Ola App and applied A399 offer while booking the cab and as per offer terms Flat fare of Rs 399 for airport pickup from Bangalore Airport. But i was charged Rs 916 as per km charge even though i had applied the coupon while booking the cab. TOTAL AMOUNT ₹916 TOTAL DISTANCE: 45.1 Kms TOTAL WAIT TIME : 1 Mins OLA MONEY DEDUCTED ₹0.0 DISCOUNT ₹0.0 PAYABLE...

Dear Sir, 1. As a first time customer of OLA Cabs, I wish to bring to your kind notice the disturbing experience I had while dealing with your company. I had booked an OLA cab for my conveyance from Home to Hyderabad airport on 30 Nov 14 and return on 01 Dec 14. 2. The sequence of harrowing experiences I suffered are enumerated below. The exact time shown is from the regular SMS and mails that I have received from OLA. Date / Time Event Experience Proof 30...

We booked a cab on 05Dec14 on Internet website as the call center told us that their systems were down after keeping us on hold for very long .. I was supposed to be picked up on 06thDec at 5:15 AM for airport drop .. I received a message in the morning that the taxi could be late by 30 minutes ... quite bad considering that I could miss my flight because of this delay .. The driver finally came at 5:35 and we immediately boarded his car...

First Inccident with OLA CAB My name is Rupesh kumar and I had booked a OLA cab and for to and fro from faridabad to Gaziabad(B.S farm House 100 meter from Meerut Highway) I had a confirm booking on dated 6/12/2014 CRN 19040508 from FBD to GZB at 15:45 and CRN 19041566 at 22:30 from GBZ to Faridabad I got the assurance from customer care that why I have decided to move out with my family.Earlier I used to booked Meru Easy Cabs but such...

had been a regular customer of Ola for sometime. Although the service had not been excellent and there were many a times delay I still didn't mind and thought I would still continue to use Ola service. But what prompted me to post this is my todays experience (5th Dec 2014). I had done 48hrs advance booking for two Prime category cabs (innova/duster/xylo). At the time of booking the executive informed any of these three cabs would be provided...