Ola Cabs / ANI Technologies Complaints & Reviews

I already have Ola App downlaoded and the bill for my ride(CRN No.[protected] was also deducted from Ola Money only.
I am unable to book it from Ola App as it was slow/unresponsive that time, so i called customer care and booked, what's wrong in this process ??

Ola Customer care replied that its applicable only for bookings fom Ola App only, Its non understandeable for me that if i have an Ola Account and bill...

We are new to Visakhapatnam and asked cab driver to pick us up and drop at a destination point. He asked us about the route to be taken and when we said we don't know the route and we are new to the place. He started arguing to us on how can you board a cab without knowing the route to the destination place and was talking at very high picth to old people (My Parents). I have booked ola cabs several times and never seen such a worst cab driver....

I have been using Ola Cab for few days now to pick me up from Baner Pune and to drop me to SB Road. My first trip cost me INR 145 and distance was 8.5kms, My Second trip cost was INR 150 and distance covered was 8.8Kms, My third trip cost me INR 145 and distance covered was 8.5Kms, However on the 4th trip they charged me INR 269 and distance covered was 15.4kms were the driver had used the same route in all 4 cases. I spoke to the customer...

To
The Manager
OLA Cabs

Sub: - Complaint about your taxi service.

Sir,
I am regular customer of your taxi services in Delhi as well as Jaipur also.

On 3/1/2015 I booked a cab in Chennai on your customer care number
[protected] at 9.15pm for pick up from Vepery police station to
Chennai domestic airport for 4/1/2015 at 5.30 am in the morning.

My...

I had been using OLA since long. On 27th I booked the cab and got confirmation about the booking. It was the travel from Airoli Navi Mumbai to CST station. ( CNR 23313613 on 27 dec 2014). Pick up time was 6 PM. The bookIng was done around 12:30 Pm. I recieved no message about the cab drives name and the cab details till 5:30. I called the helpline. I was told that I woulD recieve the details in another 15 min. Since there was no message again...

I had 1800 rs in my Ola money account. I had got all the money by referring friends. But suddenly they deducted all the money. And giving a reason as you are a fraud user. And customer care says you did a ride in April. But my account was opened in December. Just getting fake reason. I want 1800 back....

Booked OLA Cab for 8 Jan 2015 from JP Nagar to Hormavu Signal. Firstly the driver came late, he kept his meter on even before we board the cab. I got a message stating the cab has arrived at 11:55am but the can actually arrived after almost 20-30mins of waiting. When we received the bill he has charged a waiting cost as to Rs 40/- I wonder from where he got that. Also after reaching the Hormavu signal we asked him to stop and get the exact...

This is a mail sent to OLA cabs yesterday, I am just replicating the same. Thank you very much for letting me and my friends reach home after 40 mins we intended to. Your executive, Mr. Arun (Customer Service executive), Bengalooru, revealed these facts. 1. We don't have contact with the auto drivers. 2. We recommend you to send a mail to "so and so" id to register a complaint. 3. All my managers are busy right now so they cannot...

1. I booked an Ola cab from Vidyaranyapura - Orion Mall: This driver who drove us to Orion Mall didn't know the correct route (at least pretended that way) and took slightly longer route which can still be accepted. But the worst part here was to see a WAITING CHARGE OF 24 MINS, WHERE THERE WAS NOT EVEN 5 MINS OF WAITING AT ANY OF THE SIGNALS. WHEN I ASKED HIM ABOUT IT, HE SAID HE HAD ARRIVED EARLIER. BUT THAT'S NOT TRUE. 2. The ola App...

I had a very bad experience with OLA Cab driver on January 6th 2015..We booked Cab to Yeshwanthpur railway station. We are 3 persons travelling in the cab. First of all the cab driver (Name: Mohan, No:[protected]) got confused with the route to reach the source and he arrived late. He did not know the route properly at one place he took us in wrong route also.On top of that before starting from the source by seeing 2 suitcases he started asking...

Hi I booked Ola cab from HSR Layout to Yeshvantpur. The cab driver called and asked me the address. I gave him the correct landmark and asked him to pick me up. He told he doesnt know the place and asked me to come to the place where he is waiting. I took my bike and went searching for him to direct him to my place but he reached my place and started the trip meter without my consciousness . I boarded the cab and asked him to go fast as...

UNDER THE ABOVE CRN I TRAVELLED FROM MY RESIDENCE TO EGMORE RAILWAY STATION BUT WAS CHARGED RS.22 FOR WAITING CHARGES WHICH DID NOT ARISE SINCE I HAD ORDERED FOR 6 45 AM FOR 5TH JAN AND AVAILED IT FROM 6 35 AM AS IT CAME IN ADVANCE. THERE IS NO REASON YOU SHOULD CHARGE ME FOR 11 MINUTES WAITING WHICH NEVER AROSE. I HOPE YOU WILL ARRANGE TO REIMBURSE. M K SRIDHARAN [protected]...

Driver Misbehaved and abused me as his ride was cancelled. Driver name: Sampat khodade His mob no: Mob.[protected] Kindly take the required action if ola cab wants to enrich their customer experience. My id: akansh.[protected]@gmail.com...

Hi Team, Below is the complain which I raised Ola Cabs customer care. And I am following regularly from 45 days. But no one responding or taking any action on below. In brief Ola Cab driver charged me more than actual one. He took a long route and consequently i missed my flight. Same thing i communicated to Ola cab service provider, but they did not bother to look into it. Hi Team, It is very sorry to report that for ride...

my confirmed CRN no.25490442 booked at 5.31 pm evening on 3.01.2015 sat. booked through my system. message came to my e.mail. but till 9.30 pm. no message received to my mobile no.[protected]. Every time I tried to contact the ola cabs service centre. Always engaged sound. Unfortunately my daughter in law booked the trip through her apps. one driver contacted me time 21.30 ph.no.[protected] He told me that vehicle is at that time it was in...

Hi Team. My email Id is rishaan.[protected]@gmail.com and phone number . I am very big customer of fastrack, whose been my company for years. All I do is to call[protected]. Then I moved to taxi for sure, due to their extremely low tariff. And meru due to their 30% cash back. But Moved out of them, due to their fleet and they cancelled few of my cabs in very important situation. Then I found your OLA. which was very useful. And...

Hi Team, On 25/dec/2014 I booked a ola sedan from vasundra to okhla, I got a confirmation message that your cab with "CRN 22948086" has been booked with car detail "white tata indigo DL 1 YD 6503" and driver name "Virendra" mobile no [protected]. When It arrived at the pick up location the car was not indigo it was indica and which comes into ola mini category. I confirmed the driver that it is sedan the driver said no it's mini. I...

I am writing the mail after being totally dissatisfied by the services of ola cabs. I am registered user of ola cab and frequently uses your services when ever i plan to move out anywhere with my family.Today also i booked ola cab in the morning and the experience was good till morning but in the evening the response given from your side is very pathetic and is totally customer unfriendly. The whole experience started when i booked my cab...

OLA you guys are providing bull cab service. I[censored] guys do not have the capacity and intent to serve customers than don't make false promises of providing cabs. Just because u have a tag from IIT dat does not means u r a good businessman. Please dont say Hi to OLA, say Bi to OLA......

We booked a cab from MG Road to New Delhi on 31st Dec. At the end moment the cab driver calls us and talks rudely saying that Why did we book a cab if we did not know that MG road was blocked...!!! Ola has been bad at service twice in a row. Wouldnt like to book a cab again....