Ola Cabs / ANI Technologies Complaints & Reviews

I tried to top up ola money for Rs.100/- on november 24th using a SBI debit card using Android application. It was a transaction failure but money got deducted from my bank account. I tried to call them and explain the problem. There was a worst response from ola and they were totally irresponsible. Please help me get my hard earned money....

I booked a cab on 18 Nov 14 for a trip to the airport on 19th Nov morning. The booking was confirmed online and the pick up was at 1015. Till 10 am on 19th there was no contact from the driver. I contacted the driver at 1005 am and he told me that he was not yet ready to undertake the trip and that he would only be able to pick me up at 1045 am. When I told him that my check in time was 1120 am, he curtly told me that I can make alternate...

I had to travel from delhi to sonipat .I booked a cab .It was booked.But when it is the time to receive before 30 mins they cancelled my booking own.Driver told me that i will not go to sonipat.I called to company they also told we can not help you.Then at that time i got frustrated.My suggestion is you can not believe on ola cabs .It can cancel at the last time of receiving .So be careful .Do not prefer ola cabs for emmergency purpose or...

Dear Ola Team, I am extremely disappointed in your service . Yesterday I had booked a cab pickup from the domestic airport. However when my parents arrived at the point the driver was missing !! after constantly trying him he refuses to pick up from the required point and asked my parents to walk till outside the airport !!! We agreed, but still there was no sign of the cab and the driver !! while all other cab services also inclusing...

I booked a cab yesterday on November 8, 2014 with CRN number 15071720. After booking for a cab for 12 am at 11 pm. I didnt get a confirmation till 11:30, After getting a confirmed number of the driver and his number. I called the driver and the driver refused to come saying that he will not come as the location was far and if I wanted to complain at the ola customer care centre, I could. at this hour, (already 12 am at midnight) called the...

On 7th Nov 14, at 6:19PM i made a booking for the cab thru the website of OLA cabs vide ref number: CRN 14898694, and flown to Vizag with a confidence that by 9:45PM cab will be ready. Received confirmation message and mail. After landing and coming out of the airport by 9:45PM, Surprisingly no cab. When i called up the driver, he was saying some silly reasons and asking me to make the booking request again. As it is too late in Vizag airport...

Hi. I had called to make bookings for 3 consecutive days, today morning. The address taken down by the customer care executive was all wrong - which I thankfully noticed on the app, cancelled all the rides and re-booked. This has happened a number of times before when the execs have messed up pick up and drop addresses. There is absolutely no point running a cab service if your executives cannot even take down the address. I am...

Hi, I had booked Ola cab to pick me on 4th nov 2014 from Tata Institute of Social Sciences, Mumbai at 4.15 am. Confirmation number is CRN14495538. Due to the poor service and un-preparedness o[censored]sing technology for the service, i had to miss my flight to Bangalore. Because of this I had to miss a very important meeting. This has had repercussions on me and the organisation i am working with. Also heavy financial liabilities. I demand...

t's been a frustrated customer service i ever experienced in recent times, last couple of weeks i lost my personal money, time and peace of mind due to your OLA Cab services. I need valid response and timely solution with my money Rs.500 back along with compensation for my follow up calls, time, peace of mind. I have attached my ICICI Bank transaction screen shot for your reference. Brief summary of my frustrated transaction summary: Note:...

I used an Ola Mini on 15th October to travel from Gurgaon to New Delhi [CRN12538144]. There was a toll in the way where I paid Rs. 65. However, I have been charged Rs. 65 in the cab fare. After writing in multiple times about this issie, I got a response 11 days ago saying that I will be contacted to resolve it but there has been no progress ever since....

never book a cab from ola.. they charge you unethically.. Will promote it by saying 10 Rs/km and will charge you for peak hours, waiting on red light and some other self created taxes u would have never heard. I paid 307 Rs for 9.5 kms today morning. Driver reached my place 10 minutes before time and is asking me to pay for that as well....

My self Alok Goyal. . before 1 month i was regularly taking Meru cab from last 5 years and everytime i received cab before time. Someone refer me to your cab and i started to take the same from last one month. Yesterday on 26.10.2014 26.10.2014 21.10 PM i Ordered Sedan can for 27.10.2014 at 6.15 AM vie Booking ID CRN 13628854 for Airport Drop and i received confirmation of booking from your side. As everyone know that Airport drop is very...

This is the 3rd attempt to get someone from Ola to even respond to the issue. 1st on 8thOct, 2nd on 28th on their own blog & now here. So here it goes! I would like this issue to be shared with the likes of Bhavish and Ankit or some other senior enough exec to point out the cheek with which their team behaves when they are dealing with customers and especially those in a semi-crisis. The audacity with which the driver and their customer...

I booked this cab 2.5 hrs early and got the confirmation for 2.30 pm ola mini. This ride was for my aged parents from andheri east to j b nagar. I was very excited for my parents as this was their first ride with ola cabs. At 2.15 just for the sake of checking out the app and saw that ride for 2.30 which i booked with above mentioned CRN 13472128 displayed as completed abd my ola money which had 100 ola money was deducted. I was shocked...

As you all know, Ola had released a coupon (TR500) which gave Rs 500 credits which can be used for paying the rides. I was excited and immedeitly used this coupon and got 500 credits. I planned to use this credits for airport pick from bangalore airport to my home along with my parents. Infact i wanted to give surprise to my parents by paying very less charge (or nill if <500). After about 15 days, i booked the cab through the...

.I booked a cab on Oct 15th and my booking id is CRN 12516900 driver name is Rahul his mobile no [protected] car no is DL 1 YD 4953 maruthi swift dezire.I got a message that you've got a free upgrade to sedan. He picked me from the airport and dropped in old railway station instead he told I will drop in chnadini chaok and he took a goon and ask me to pay sedan rate I told ola give free upgardE so I ll pay only hatch back rate he threaten...

I Sheetal Arjun booked an OLA cab on the 12 October for an Airport drop. Booking was made on the 11 October for an Innova 7 seater for 5 Adults and 2 children with medium luggage. The CSR promised a Seven seater Innova with luggage space for 3 large pieces of luggage ( international travel size) On the 12 th the cab arrived promptly but to our dismay it was a six seater with very little luggage space. We had 3 large bags and 4 small bags...

Dear Bhavish/ Ankit, This is a serious complaint against CRN 12673836 dated 17th Oct'14, as per your records I had booked @ 8 am in morning for pickup at 9 pm( 13 hrs from booking time) and also got confirmation against that. I called at 8 pm to check if the driver will be sent @ 9 pm to pick up and was confirmed by call center lady and 8:10 pm driver details were shared and @ 8:30 pm driver ( name Omveer, [protected],...

I would like to submit a complaint against OLA CAB, Bangalore for the pathetic service provided to me.I booked a cab thru OLA cab APP for commuting from my home Malakpet to Airport as per the following details: Date of Journey: 09-Oct-2014, 7:30 AM Confirmation No. (CRN): 11557436 My name is mohammed Nayeem Ola Money Balance: 500rs Group on: 300rs This is my first ride with ola cabs. I booked a cab at 7:30am in the morning, and...

I would like to submit a complaint against OLA CAB, Bangalore for the pathetic service provided to me. I booked a cab thru OLA cab APP for commuting from my home Malakpet to Airport as per the following details: Date of Journey: 09-Oct-2014, 7:30 AM Confirmation No. (CRN): 11557436 Mobile number: [protected] My name is mohammed Nayeem Ola Money Balance: 500rs Group on: 300rs This is my first ride with ola cabs. I booked a cab at...