OYO Rooms Complaints & Reviews

Dear sir,

This is to bring to your notice that,
I had a booking on 25. Mar.2019 at saharanpur.
Oyo 29028 hotel rajpushp, booking id: ldqu7863
@ room tariff is rs.1121 /- and this tariff is
Inclusive of: complimentary breakfast, free wifi, service charges and central & state goods & services tax.

When i asked for bill at the hotel counter, the hotel owner gave me two options.br...

My booking id-aetd5743, i booked a room on 4th april 2019, as i reached the hotel and met the frontdesk, the receptionist while handling the key told me before hand that the tv (Setup box) is not working from past 1week, i immediately told him that i want to cancel the booking as i wanted tv working in room. So when i called oyo customer care and told them that i want to cancel booking and want a full refund, as they kept me on hold for 1.5...

I checked into day inn oyo room chennai on 3rd april in chennai (Id zovt4682). The hotel and the room were nowhere close to the image and reviews that were put on oyo. The staff was unruly and fearing my life i checked out within 15 minutes. The unruly staff however made me pay the full amount of rs 6385 for the 2 rooms for the duration of 2 days that i had booked in. I paid the money and attaching the invoice and the check-in details of...

I've booked a room at hamara hotel, kuttanellur, thrissur around midnight of 04/05/2019 and got an sms message that my room booking is confirmed. I was travelling all the way from calicut to trivandrum and thought i will take rest and proceed further in the morning. So i stopped to book oyo 30272 hamara hotel at kuttanellur, thrissur.
I've made a similar booking exactly 8 days ago around the same time and i stayed there and it was...

I had requested for early check-in at 6:30 am... As their scheduled time for check-in is 12 pm.. I paid 200 extra for early check-in... And i had checked out at 11:50 am...
But still they charged me for the whole day... Which is 700...
I didnt even stay for the day which they are charging me... I checked in on 3rd april 6:30 am and checked out at 11:50 in morning... And on 4th april they have showed as check out by me... They...

The receptionist out there in oyo flagship 20029 dwarka sector 9... Lodged a very big blaim on us... Plz contact me as soon as possible... I need to discus on this matter [protected].. This is my contact no.
The blaimed us wothout checking the room in advance... They are making up false stories and trying to take 9000 form us... Please take an action against this...

When i was moving in oyo living (Now oyo life) i was asked to pay the rent and security deposit earlier. I was moving in by 1 jan 2019 so i was supposed to pay my rent before moving in. When i payed the rent for first time it was failed, but the rent amount rs.12000 was deducted, so i've paid the rent again. The transaction was done on 28 dec 2018. I didn't refund till now (3 apr 2019). When contacted bank they told me that it was a valid...

I am trying to book about 10-12 rooms through oyo. The same being a bulk booking i contacted the customer care 06 (Six) tines. On inquiring upon the details about the facilities & rooms etc. The customer care executive assured me to revert back. But i am sorry to report that after so many repeated calls none of your executives turned up.
So please provide the exact procedure for the same as this is not expected from such a reputed...

Booking id: pawg3952

I paid 640/- using my debit card. The oyo app malfunctioned and said the payment for booking could not be completed due to a technical error. However, the amount got deducted from my bank account. Customer care executives are adamant i have not paid any amount whereas my bank statement says otherwise. Please resolve this issue and refund me at the earliest as i had to pay again by cash at the hotel....

Though i was regular customer of oyo but for the first time i was denied to check in oyo 13588 mahaveer international, varanasi even i paid the total amount ie. 693 at the time of booking from the app.
The hotel reception guys along with hotel owner are so rude and savage. When i asked for my booking they said that no rooms are vacant. Atleast 3-4 times they said in more rude and taunting tone that 693 rupees me kaha room milega (Where...

Bad experience with you!

My package id _pkg-ymxn2369

1. I had book sedan car for all sight seen but your company provide me santro car for pick and in all manali, kullu, manikaran sight seen.
2. I am miss two sight seen in kully valley. This sight is missing by taxi operator side

(A) angaro farm
(B) tabo mounstery

Pls. Refund me 2000/- or discount on my package payment....

Hello,

I booked a room at oyo 16723 on the oyo app.

When we reached the hotel for check-in, the hostel staff informed us that the cooling in air-conditioner is low and requested us to adjust. We happily agreed to adjust a bit. However, the ac wasn't functional at all.

On request of room change, the staff said it is the last room available, so we decided to leave and cancel the booking. Then the...

This regarding water shortage.We are staying at 1st cross road, shriharipriabhwan OYO apartment.its a studio PG. Seriously it is really bad experiance with OYO.I will never recommend any of my friend to stay in oyo . OYO is offering carless services to their customer.It has been two days we are struggling for water. Even we don't water for washroom.Tommorw is office and we don't have water to wash clothes..This how your are taking care of...

Dear sir,
I booked hotel park palace oyo 22683 for dates 02/01/2019 - 04/01/2019.
And also payed the total amount rs. 7925 at the time of chech-in.
But later on due to poor service by the hotel, i modified my booking 02/01/2019 - 03/01/2019. And my refund amount of rs.4515 was processed
Later on only Rs.3275 was refunded to my bank account
But the amount supposed to be refunded was Rs.4515 but the amount...

Hi Sir,

My booking id: BWKP5783 and booking were 1st Feb'19 to 5th Feb'19 and booking was prepaid. I have checked. in 1st Feb and as the room was NOT suitable, I had checkout 1st Feb within 9 PM after discussion with OYO customer support. As per support suggestion, I had agreed with pay two-night amount and they told me rest of two-night amount will be refunded on my account. Also Support told, DUE TO SOME TECHNICAL ISSUE...

We booked a room in oyo townhouse sector 14 Gurgaon. The room was stinking due to seepage.The room was in deplorable condition. It wasted our two hours and gave us mental agony.We asked the customer care to refund our money plus compensate us because booking any other property at moment costed us a lot of money and time. They didn't have any answer and till now we didn't receive any refund. They didn't pay heed to our issue rather asked us...

We are writing from North East Residents Welfare Association of Kalyan Nagar Bangalore

This is regarding the OYO facility “Ashberry” OYO 10232 based at #423, 8th Main, 1st Block, HRBR Layout, Kalyan Nagar.

The above facility is creating a lot of nuisance in our peaceful neighbourhood. Moreover several notices have been issued by the local city corporation (BBMP), Recommendation from the local Police Station...

After numerous tweets and calls, worst customer support. You don't run out of your automated responses and no one actually resolved my issue or even tried to follow up. Every time i call i get a new ticket id assigned by a guest experience manager. No help from twitter. https://t.co/tJIWRkpCGd

I have shared all my screenshots and video recordings.

Still it's been 10 days there's no resolution.

Delete...

Booking id: dzmu3140

The payment for the booking was already done through a debit card. I reached my hotel at 1 am on 29th march. After reaching the hostel the counter manager refused to accept my online booking & ask me to pay the total amount in cash. At the time i was helpless so paid the amount of 3600 in cash. I asked for the bill, the manager said i will send it to your room. Next morning i called oyo customer care and...

I have booked hotel through oyo rooms, employees were really unprofessional, they misguided me regarding the location of the hotel, i waited more than one hour because of them in hot summer day with two small kids and two senior citizens, than after reaching hotel they don't even provided a glass of water to us, we ourself went outside and purchased water. There were some construction work was going on, i placed order for my lunch they make...