OYO Rooms Complaints & Reviews

Deer sir,
I have a complaint regarding the oyo hotel vy which is located in mahipalpur delhi. I have booked a room in oyo. My booking i'd is ljsc6590. And i have check in on 11 am and a person whose name is pus pend or a he took me extra charge of amount 300 for check in before 12 pm and he said to me if you have not gave the money you can cancel the booking and at this time i have no any option. So i have pay to him the extra charge....

Deer sir,
I have a complaint regarding the oyo hotel ivy which is located in mahipalpur delhi. I have booked a room in oyo. My booking i'd is ljsc6590. And i have check in on 11 am and a person whose name is pus pend or a he took me extra charge of amount 300 for check in before 12 pm and he said to me if you have not gave the money you can cancel the booking and at this time i have no any option. So i have pay to him the extra charge....

I had a booking at himalayan gateway residency darjeeling, west bengal on 03.11.2018. My booking id was ogul 9437. While i reached the hotel they denied my booking. After consultation with the customer care personnel i had to book other hotel by my own. The oyo personnel assured about my full refund within 7-14 days. But till now i did not receive my refund. Every time i called oyo they simply say due to some technical issue refund is delayed....

When i reached at that hotel, they asked me to pay the amount in cash, i told them i can pay online. But he told me that he accepts cash only. I paid them cash. They showed me some rooms, after selecting a room when i said i would like to stay in the room no 205, they said its not for oyo rooms, its seperate. There will be extra charges for that room. Then they gave me an untidy room, bed with dirty bedsheets and torn pillow covers, tv without...

Reference: booking id: yvxu2867 at, hotel - oyo 382 madhura inn, hyderabad

Hi,

With reference to above booking id, i am waiting for refund of rs. 2, 000/- for three months from oyo. I contacted their team 10 times and each time they committ 4-5 days processing time and never keep their words.

Kindly help!

My booking was done with mobile number [protected] and i am currently out of...

Dear team

With reference to my booking for hotel grand valley, mussoorie (Oyo 16063) on[protected] for 23rd march 19 to 24th march 19, booking id fdlg6390, with full online payment.
On 24th march 19, i reached hotel at 9.30 am. On reception, they refused for check in. Reason was "oyo has not paid dues to hotel grand valley from last 5 months amounting in lakhs"..
When hotel owner mr anshoo came, he simply refused...

Hi,

I stayed in OYO hotel (Peace Inn) Chennai near Rutland Gate and Apolo child hospital for 4 nights. the hotel representative gave me receipt against my stay. I have been following up with the hotel representative requesting for the bill which I need for reimbursement purpose. But I have given some or other excuses every time I call them. I need the bill ASAP. Request you to do the needful. My e mail ID is satyam.[protected]@hpppl.in...

I had made a booking under oyo rooms, Booking Reference No : WGSA8476 l which got cancelled cause the resort terminated the contract with OYO. Since it was no fault of mine OYO had to refund the amount back which they said that they would into refund into two parts within 7-14 working days. It's been more than 20 days I have haven't received the full amount. I have received only one half and I am yet to receive the other half. Every time...

Oyo room you guys just waste time and harass people. As i booked a room in oyo 4312 park street ranchi. I made booking and payment online. On reaching hotel after long journey your hotel partner denied the payment and told that will only except cash. And now the booking price was double the price i paid as its on sport booking. Then i called your costumer care no. The had a word with them and the asked me do do new booking.. I felt helpless...

It has been 3 months since i have checked out from oyo living premises (Id - ftlp0156) in pune narayan nagar, still no reply on deposit return.
Every time you call to their customer service, it ends up by saying that they have escalated the matter to higher authority, but where and on which planet this higher authority resides, we don't know.
As per agreement of oyo living, deposit has to be returned within 15 days of checkout,...

Booking (Miau6754) re: booking (Miau6754) silverkey executive stays 19493 here i had checked in on 25 th march.

I am supposed to do payment of rs: 683 but property manager collected the payment rs: 1510, the he staying payment not collected agin he collected payment rs 683 during check out.

No reply form oyo team and i can't argue with property persons. Terrific situation.....

I made the booking via oyo booking id : yzej7421 so before check in i confirm with oyo they said booking confirm i called hotel then they denied for booking again call oyo mr niranjan he said he resolve my issue but the amount i paid he refund me 489 and i have to pay cash 489 in hotel i agreed but when i reach property no one aware about this and they miss behave and i stand at lobby for more than 1 hour and hotelier ask 3 time more 1500...

We booked 2 holiday package in last month. For kerala and which problems we faced in the trip we informed to oyo team by email, phon calls, what's app but still there is not any positive response from oyo holiday team. (Abhishek. [protected]@oyorooms.com and packages. [protected]@oyorooms.com) we booked and spent our money on trust but how this kind of service provider the oyo. This will be made negative feedback for oyo in future. Hopefully please...

I would like to share my yesterday experience with you which is completely unprofessional with oyo team. They just harassed people badly they people don't have an idea from how fare customer travel and if somebody booked oyo then they already schedule some meetings overthere.

Yesterday i booked oyo 29708 sumedha premium @ rs 1261. My booking id is pvfx4805. Me and my husband reached hotel at sharp 11:45am but when we reached...

I have booked a room through oyo rooms in pune in the hotel orchid rooms on 13/03/2019 for rs. 896/- which by mistake got cancelled by my side after payment got debited. Against it i had a word with oyo team on ([protected]) mentioned number. They assisted me that i am initiating your refund against it but you book room again in the same hotel. I did as they said and got debited twice, 1 for the earlier booking which got cancelled and again...

I had done a booking with oyo in mussorie but the owner denied my booking stating they have issues with oyo and he resisted to give me room. I have done the payment, received confirmation mail, watsapp msg. Even after all this still the hotel person denied giving room. I had to wait for 3 hrs till i get a temporary solution which they have given me a shabby hotel with a lower price and closed cabin room? Why was denied to give my room, i...

On the 25th night, i booked a room id: voup 1058 and requested for early check in and the support guy said yes you can check in early by paying an additional amount of 200 at hotel venue.

But now the hotel guys said like all the rooms are full until 12 pm.

I need immediate refund and compensation for your worst behavior towards a customer.

I have raised a complaint via call id:14044360....

Don’t know is it oyo or something else it’s been 1:31 am and i just found the whole bed is full of khatmall pls get a life oyo you should think twice before giving your brand name to such these type of hotels it’s not hotel it’s like dhabaaa type place but dhabaaa is also good. I am not sleep properly so they changed my room and give me another but the thing is that why should i suffer for this and...

Hi, this is jagadeesh, actually i booked a room and due to some issue like some problems they offered 10% booking amount refund, i requested to refund amount into my bank account, almost 1 month is over i didnt get any refund after i requeted to send money into oil wallet and executive said that you can use it next booking but am unable to use it and now they said that we cannot do any thing right now...

Dear Sir/Madam.

I have booked OYO ROOMS_ PURI Subudhi's Inn hotel through makemytrip on 22nd march'19 to 24th march '19. I reached hotel around 6.15 am on 22nd march and the hotel receptionist told me, your booking is there but OYO have paid only Rs. 3680/-so can't give you the rooms where I have paid Rs.12101/-. I called OYO customer care more than 20 times and they didn't cooperate me. After huge discussion and my personal...