OYO Rooms Complaints & Reviews

Haven't got a single refund out of 4 refunds initiation for more than 21 days now. They not even responding now and just sent me a mail saying to wait for 7-14 days. Are you guys for real? How hard is it for you to refund my money?
No one from Oyo is responding and helping.
booking id -L66I7409
I got a reply but that also says wait for 7-14 days.
Come on Oyo, how pathetic your service can be?
How are you...

I have cancelled my booking yesterday of OYO ROOMS worth 997 INR. Oyo is showing my refund is a success but money is not credited into my account.
My booking id is MP8U9339.
Please help,
Himangsu Borah...

I had a worst booking experience with OYO Rooms. I have called[protected] and booked a room at the OYO 22421 Indiraj. The sales team told me that room are clean and hygennic. There will be no issue from Hotel and OYO side. I'd rather rename the Sales team to Liar team of OYO.
Booking IDSGXC8649
The customer service asked me to pay advance of Rs.228 via GPay upfront and the balance of Rs.682 at the hotel reception.
I...

I have booked a room in hyderabad OYO FLAGSHIP 75583 Thatipally mansion on June 30 and July 1 2022. The actual amount on OYO is 1297 byt they charged me 3297 by saying standard charges. So i spoke to OYO manager and they said i will get my refund if i a file a complaint with 48 hours of checkout. So i did. And they initiated my refund of rupees 2000 and said i will get my money back in 7-14 working days and its been 20 days. I haven't received...

Hi have booked oyo room through oyo app and paid complete amount, after reaching at hotel they were saying we cannot give you room because if you book anywhere in oyo and pay online nobody will give you room and it presently started and they denied and told me to call oyo customer care for refund, I called oyo customer care nearly 20 times everytime there helpdesk was saying press 2 for previous menu, only new booking option was open, when...

This is Vijendra Rawat from bareilly, UP. On 13 Jul 2022 I had made a booking on Oyo Hotel Berry BTUI5435, over call with one of your executive and paid Rs 4516 for which I was told that i[censored] cancel it u will get 100 % refund after that i received the hotel info and reception number when I called on reception they said that the rooms are not available. Same thing conveyed to your executive and he said he will cancel the booking and full refund...

I had a certain booking using OYO app on 16th July where 1410/- rs was deducted f om my account and due to some technical glitch they say the hotel was not booked
Again I had to pay the same amount - now they say they only received the money once.
Kindly help in this case
And also I see a lot of other people have faced the same issue. Can you fix this please...

Why you guys are not resolving my issue my issue is still unresolved and you guys are saying it resolved donot fool customer refund my money that u promised that it will be refunded in 7-14 days its 21 days now Give me reference no. If refund is initiated
BOOKING ID L66I7409...

I have Booked Room & Made Full payment in Advance on 14th July.

But i got call on 21st July to cancel the booking - MY Hotel Room was booked from 23th to 24th July - 2 Rooms.

I am calling to customer care - i got reply that APP is not working and Rate was not updated. So now price has been raised - you need to rebook hotel with new price and cancel current booking.

Its OYO mistake - they need to...

I haven't got a single refund out of 7 refunds for more than 20 days now. They not even responding now and just sent me a mail saying to wait for 7-14 days. Are you guys for real? How hard is it for you to refund my money?
No one from Oyo is responding and helping.
booking ids are QTLV0885, BJVC5377, Q8S31603, A3XQ5057, and, QN9U0398
I got a reply for the other 2 booking ids but that also says wait for 7-14 days.
Come...

I booked an oyo hotel named Townhouse 1000 indian hotel on the night of 16th and made the advance payment of 1141 RS on oyo app. I traveled to that hotel at 12:30 of night and the hotel reception simply rejected entry saying to that that they do not have any bookin with my name. I showed them all proof of payment and booking confirmation msg but he simply said i'll not allow entry no matter what i say. He said you have paid to oyo then talk...

I booked a book for 3 nights and 4 days it showed total amount as 4390 i paid total amount and it showed booking as conform after that today it is still showing 1500 is remaining....

Refund not processed after initiation and no response from the customer care or emails...

I had to try 2 times and second time I got a booking but 1st time neither got refund. Phone number is [protected]....

I booked a room in oyo 28415 Resort garden Retreat on 20 jul with booking id RAER7763. The booking at the hotel directed to pay ₹617 first nd rest of the amount later. Upon pavement through google pay to the oyo apps it said that the money got deducted but in the official oyo app it showed payment failed so to avoid the confusion we tried calling customer care several time but there was no response so we cancelled the booking and requested...

I have booked OYO on 19 july 2022 and when i reached hotel for checkin, owner was asking me for more money. Even i have done partial payment he says i didnt received any payment and when i cancelled my booking due to him OYO didnt gave me full refund.
This service are you providing?...

Ticket ID: [protected]
Booking ID: RKZ40310
Check-in (dd-mm-yyyy): 26/06/2022
Check-out (dd-mm-yyyy): 01/07/2022
OYO ID: CHN548
Booking Creation Source: Direct
Booking Status: Checked out
Property Name: OYO 12831 ITS South East Residency
Property Code: 12831
Was the request raised within 48hrs (Yes/No): Yes
Cancellation or modification date on which it was requested:...

We had booked a hotel (Capital O 88025 BLOOMS STAY INN) on Oyo rooms a month ago and the booking was confirmed. The booking id is H10N3427. 2 days before the booking day again we contacted customer care and they confirmed that the booking is confirmed with (Capital O 88025 BLOOMS STAY INN). I have attached the chat history in this complaint. The sole purpose of booking this hotel was for its proximity to the metro station as we had to use...

I booked a hotel on 28th June, but at the time of Check in the hotel said you have to pay for extra, other than the app is showing and directly contacted oyo rooms, they said at time of checkout just pay extra and take the bill from hotel and oyo will refund the amount, I did the same and followed the steps, but now it’s been 22 days but no amount has been refunded to me, In the mail the support wrote it will be reflect in 7-14 days.br...

Hello, i had cancelled three bookings in oyo on 21st of June 2022, still I haven't received any refund.the app is showing money refunded but still no money got transferred. No reply from oyo customer care also.realy irresponsible behaviour from the company...