OYO Rooms Complaints & Reviews

I booked an Oyo ( details. - booking id - HKR75850 hotel name - Panchvati Residency paid INR 1087 ) through an agent & paid online. When i reached the location the hotel denied us the booking & told us to contact oyo for a resolution or refund. We contacted Oyo then where another agent told us that we will get a refund for this one as he will cancel the booking & he helped us with booking another one for which we paid 1654 INR ( details -...

I had one booking for that i had already paid online while booking, after reaching hotel they charged extra for room and after check out they charged for breakfast but in my booking breakfast was complementary.
i mailed the same thing to Oyo with payment proof after that they crossed verified the same many times after that the decided to refund my extra money which had been charged by hotel in wrong way. They said the amount will be...

Hello -

I cancelled my booking with oyo rooms and have a refund pending in the amount of rs 1106/-

The status on oyo says that the refund is successful but i haven’t received any money in my bank account. Tried calling their customer service but the ivr machine simply hangs up after saying your refund is complete.

My booking details are -

Booking id: XVB81402
Check-in -...

I have booked a hotel for 15th July to 17th July but later got message from Oyo that room is not available. I got message that we shall get full refund. But, i only got a mere refund. I want my full refund. They didn't even responding to calls or anything Check the screenshot for reference....

I have done a room booking through Booking.com via Confirmation no. [protected]. I am really shocked to see your mail dated 13th July to my mail id [protected]@rediffmail.com that you have sent a request for rating my stay at Townhouse 715 Hotel DJ Grand in Tirupati where I have not stayed. But I have paid 50% advance i.e. Rs.4, 118/- on 5th July through my HDFC credit card for two rooms for two days (i.e. from 8th July to 10th July). As I...

I'd booked a hotel, but when I reached the premises, the electricity phase was out and I was asked to find another hotel. The OYO customer care assisted me in finding the nearest hotel and asked me to pay 2100 /- extra and assured that this amount will be refunded within 10-15 days. I also have a written confirmation from them via their official email ID and also have the phone recording. PLEASE have them refund me my money, as this breaks...

Hello my name is Akash Demani, I had booked a room on 4th july from oyo room application oyo townhouse 601 in hyderabad.
I had booked a hotel room from 13th July 2022 to 15th July 2022, but when I called at the hotel, the hotel manager refused to check in and asked for extra money when I said that I will complain then the manager said that do whatever you want to do....

RCA FORMAT FOR REFUND/WAIVERS

Ticket ID: [protected]
Booking ID: GB3W0488
Check-in (dd-mm-yyyy): 05/06/2022
Check-out (dd-mm-yyyy): 07/06/2022
OYO ID: HYD468
Booking Creation Source: OYO
Booking Status: Checked Out
Property Name: OYO 6664 Ritesh Grand
Property Code: 6664
Was the request raised within 48hrs (Yes/No): Yes
Cancellation or modification date on...

I placed a booking at oyo on 15th july 2022 for 2 nights but at the time of payment which I made through paytm it got credited to oyo's merchant but not showing in oyo app ..I called 100 times to customer support none of them helped ...my transaction is successful.....

Please Dont Play with me i am poor waiting for refund since a month pls refund the amount Booking Id RLJH1014 . Dont make Frauds Oyo please refund my 2000...

I had checked in to the property on 15th july 2022. I was denied check in using the oyo app. Instead I had to pay the amount using UPI. Therefore I had to cancel the booking from app. Since it was not my fault, I need the full refund of amount. booking Id VY9Z1510...

I booked and paid online for the stay at OYO 82788 Hotel knight view but was denied check in saying that they no longer accept payment via OYO as online booking is cheaper and isn't profitable to them. They denied giving the room even though I had paid at the time of booking only and no such thing was mentioned then. The manager instead of being helping, talked inappropriately with us and even when we made him talk with the customer care...

Hotel takes me extra amount and after given all bill to oyo they told me within 14days you will receive refund but still refund is not received and now they cant contact to me and they not given me any response over Twitter. My booking id is OVCE1273. And mobile number is [protected]. Please do the needful...

I booked and paid online for the stay at OYO 78404 DS guest house but was denied check in saying that they no longer accept payment via OYO as online booking is cheaper and isn't profitable to them. They denied giving the room even though I had paid at the time of booking only and no such thing was mentioned then. The manager instead of being helping, talked inappropriately and arguing with us and even when we made him talk with the customer...

I have booked a oyo in Ranchi for 30 june -1 july. Booking id - L66I7409
Amount -1416
The hotel charged me extra Rs500 and they promised me to refund it in 7-14 days
Now It's already been 15 days.. Neither they provided me my refund. Nor they are accepting call in their so called helpline..
Oyo did not provide me refund
and no reference number. So I can't contact my bank.
Please help me to get...

I made a transaction for booking a hotel via oyo rooms on 15th july 2022 with transaction amount of 436/- (436 from Paytm payments banks from Paytm ). I cancelled the booking on the same date (15th july 2022) due to some reason and it has been more than 14 working days since oyo is telling me that they have initiated the refund and that i will receive the amount within 14 working days. I asked oyo for the bank reference number so that i could...

I booked an Oyo hotel and paid online after that when I reached hotel the person at reception charged me 600 extra and said you will get this money in Oyo wallet ...since I paid online I can't cancel as I won't get refund and now I had to pay 600 extra it's wrong strategy ...you are cheating your costumers ...and the money I got in Oyo wallet is of no use as it shows this money is not applicable on this property likewise...so Oyo fooled me...

I Mr.Sani Pandit booked two room on 12 July 2022 at Capital O 14174 Good Luck Residency Hotel, House no 110 Hatigaon Bhetapara Road Guwahati Assam with booking Id#VJ648024 with advance payment of Rs. 1331. Later on the Hotel owner canceled my booking stating too less amount to be booked. I then called the oyo call center, on the same date they assured me that they have processed a refund from their end. But I have not received any refund...

On 11 th of July I Booked A Oyo with booking id DVJS6311 in my number[protected], When I approached the oyo for check in I was denied check in as the hotel owner said that the tarriff is not acceptable and i wad in roads and when I demanded a refund, i was only given 50 INR, I had a lot of losses that night and the following day because of oyo, oyo needs to compensate and give my money back...

I have book an oyo on 19th june against the booking ID : UGB65353 . When i reached their, rooms were not available due to construction and they didn't allot the rooms. Your oyo executive tried to make another arrangement for the stay at that time but was unsuccessful so he initiated refund process. Now its been more than 14 days no refund was initiated. I am attaching down the mail provided by your executive for the redund he was to process....