OYO Rooms Complaints & Reviews

I had booked an online oyo room in yuvraj hotel 72466 in shivpuri with advance online payment during check in hotel manager denied check in for online bookings then I called oyo they suggest me to cancel booking and book offline room which we cost 3 times of online booking and this hotel is 8 km away from city and no optional accommodation there so we have to pay 1800 here and got wasted my 2 hours precious time...

I have not received the refund of Oyo policy, which was said will be given trying to get but there is no response to it, i want my full refund of rs 335/-...

Dear oyo,
I booked a oyo room on 14th july for 15th - 16th july 2022, booking id J85M1837. I cancelled it on morning of 15th july 2022 at 9.30 am as my covid test results came positive. After cancelling the chat support showed my entire amount is not refundable as i cancelled half hour late. I kindly request you to process my refund as soon as possible and i also tried to talk to customer care since 15th july but there was no response....

I booked a hotel near kacheguda railway sation..I paid the full amount of 1210 that means inr 854 through my bank and inr 356 through Oyo money, ..they are saying that refund is completed but I didnt received any of the amount..why are they cheating customers and making money..its better to beg from outside the public and make money not like this..ritesh agarwal is making money like this by cheating customers and all shame on you guys Oyo...

.booking id-YLGL4608
i have booked Oyo room from 28th June to 3rd July, 2022.so after checked in to the said residency the property owner said that the tariff was incorrect shown to us due to technical glitches of Oyo.I have to pay 1000 Rs extra at the time of check out.200 rs per day extra for 5 days.And i have called Oyo customer care at that time they have asked me to check in by paying full amount for the day as i have already...

I booked an Oyo ( details. - booking id - HKR75850 hotel name - Panchvati Residency paid INR 1087 ) through an agent & paid online. When i reached the location the hotel denied us the booking & told us to contact oyo for a resolution or refund. We contacted Oyo then where another agent told us that we will get a refund for this one as he will cancel the booking & he helped us with booking another one for which we paid 1654 INR ( details -...

I had one booking for that i had already paid online while booking, after reaching hotel they charged extra for room and after check out they charged for breakfast but in my booking breakfast was complementary.
i mailed the same thing to Oyo with payment proof after that they crossed verified the same many times after that the decided to refund my extra money which had been charged by hotel in wrong way. They said the amount will be...

Hello -

I cancelled my booking with oyo rooms and have a refund pending in the amount of rs 1106/-

The status on oyo says that the refund is successful but i haven’t received any money in my bank account. Tried calling their customer service but the ivr machine simply hangs up after saying your refund is complete.

My booking details are -

Booking id: XVB81402
Check-in -...

I have booked a hotel for 15th July to 17th July but later got message from Oyo that room is not available. I got message that we shall get full refund. But, i only got a mere refund. I want my full refund. They didn't even responding to calls or anything Check the screenshot for reference....

I have done a room booking through Booking.com via Confirmation no. [protected]. I am really shocked to see your mail dated 13th July to my mail id [protected]@rediffmail.com that you have sent a request for rating my stay at Townhouse 715 Hotel DJ Grand in Tirupati where I have not stayed. But I have paid 50% advance i.e. Rs.4, 118/- on 5th July through my HDFC credit card for two rooms for two days (i.e. from 8th July to 10th July). As I...

I'd booked a hotel, but when I reached the premises, the electricity phase was out and I was asked to find another hotel. The OYO customer care assisted me in finding the nearest hotel and asked me to pay 2100 /- extra and assured that this amount will be refunded within 10-15 days. I also have a written confirmation from them via their official email ID and also have the phone recording. PLEASE have them refund me my money, as this breaks...

Hello my name is Akash Demani, I had booked a room on 4th july from oyo room application oyo townhouse 601 in hyderabad.
I had booked a hotel room from 13th July 2022 to 15th July 2022, but when I called at the hotel, the hotel manager refused to check in and asked for extra money when I said that I will complain then the manager said that do whatever you want to do....

RCA FORMAT FOR REFUND/WAIVERS

Ticket ID: [protected]
Booking ID: GB3W0488
Check-in (dd-mm-yyyy): 05/06/2022
Check-out (dd-mm-yyyy): 07/06/2022
OYO ID: HYD468
Booking Creation Source: OYO
Booking Status: Checked Out
Property Name: OYO 6664 Ritesh Grand
Property Code: 6664
Was the request raised within 48hrs (Yes/No): Yes
Cancellation or modification date on...

I placed a booking at oyo on 15th july 2022 for 2 nights but at the time of payment which I made through paytm it got credited to oyo's merchant but not showing in oyo app ..I called 100 times to customer support none of them helped ...my transaction is successful.....

Please Dont Play with me i am poor waiting for refund since a month pls refund the amount Booking Id RLJH1014 . Dont make Frauds Oyo please refund my 2000...

I had checked in to the property on 15th july 2022. I was denied check in using the oyo app. Instead I had to pay the amount using UPI. Therefore I had to cancel the booking from app. Since it was not my fault, I need the full refund of amount. booking Id VY9Z1510...

I booked and paid online for the stay at OYO 82788 Hotel knight view but was denied check in saying that they no longer accept payment via OYO as online booking is cheaper and isn't profitable to them. They denied giving the room even though I had paid at the time of booking only and no such thing was mentioned then. The manager instead of being helping, talked inappropriately with us and even when we made him talk with the customer care...

Hotel takes me extra amount and after given all bill to oyo they told me within 14days you will receive refund but still refund is not received and now they cant contact to me and they not given me any response over Twitter. My booking id is OVCE1273. And mobile number is [protected]. Please do the needful...

I booked and paid online for the stay at OYO 78404 DS guest house but was denied check in saying that they no longer accept payment via OYO as online booking is cheaper and isn't profitable to them. They denied giving the room even though I had paid at the time of booking only and no such thing was mentioned then. The manager instead of being helping, talked inappropriately and arguing with us and even when we made him talk with the customer...

I have booked a oyo in Ranchi for 30 june -1 july. Booking id - L66I7409
Amount -1416
The hotel charged me extra Rs500 and they promised me to refund it in 7-14 days
Now It's already been 15 days.. Neither they provided me my refund. Nor they are accepting call in their so called helpline..
Oyo did not provide me refund
and no reference number. So I can't contact my bank.
Please help me to get...