OYO Rooms Complaints & Reviews

This is Aditya Das from Dhanbad JHARKHAND. On June 29th 2022 I had made a booking on Oyo Hotel Divira inn 67305, because of some serious issues while checking in I canceled my booking and claimed for the refund and the statement that I got from the oyo side that you will get your refund under 14 working days but today the date is July 19th 2022 and still I haven't got any kind of mail or sms regarding the refund
I have tried my all efforts trying to contact the customer support team but get nothing in return. I have done every possible effort that a normal person can do.
So finally here is my booking details
Booking I'd - DY9A1112
With all due respect I beg for my refund of worth RS 1078

I have submitted a complaint regarding my booking to get refund . There team responded and send me a mail on 26 jun regarding the refund saying that it will be credited withing 7 to 14 days and today is 19th of july . Are you guys sleeping or what if you dont know how to handle a company please shut it down . You guys are literally slower than the sbi services .

Townhouse oak hotel shubhangan khar mumbai denied my check in after successfully confirmed my booking through OYO App.

First they denied my check-in and after that its shown check-out in the oyo app. Its a clear fraud . I want my refund instantly please.

My booking id - OMM60975.

I want refund of my stay or just book me a free stay at different hotel.
Looking forward for you to reply and solve my query.
Thank you

I paid rupees 1684 for oyo hotels using olamoney. The payment was done successfully and myoney was deducted but it is not being reflected on the oyo. So, I had to pay the whole amount again in the hotel for booking confirmation. I attached the receipt of the amount down below. Please refund me the amount asap.

I am in a hotel stay. I have done my booking through OYO mobile app. During mid-stay, I requested for refund and checkout my hotel. The OYO customer executives provided a form to fill all my details for refund. I have sent the email and the OYO executives said they will be refunding my amount in 7-14 working days. They have not and they are not responding to my mails.

I have payed an advance of Rs 1166 for the booking of two rooms in Capital O 61292 Manyata sterling Bangalore. The money is debited from my account and there is no history of booking is shown in the app. I want a refund.

I haven't received my refund for a total of 7 bookings ( around INR 7.9K) and it's been more than 20 days now. I am trying to get help from their number [protected] for 3 days now but not even a single person has helped me. All they do is put me on hold for 10-15 minutes and then disconnect the call like they get some bonus for long-duration calls. I have also mailed like 20 times but not even a single reply. I even have a recording of an...

I had booked an online oyo room in yuvraj hotel 72466 in shivpuri with advance online payment during check in hotel manager denied check in for online bookings then I called oyo they suggest me to cancel booking and book offline room which we cost 3 times of online booking and this hotel is 8 km away from city and no optional accommodation there so we have to pay 1800 here and got wasted my 2 hours precious time

I have not received the refund of Oyo policy, which was said will be given trying to get but there is no response to it, i want my full refund of rs 335/-

Dear oyo,
I booked a oyo room on 14th july for 15th - 16th july 2022, booking id J85M1837. I cancelled it on morning of 15th july 2022 at 9.30 am as my covid test results came positive. After cancelling the chat support showed my entire amount is not refundable as i cancelled half hour late. I kindly request you to process my refund as soon as possible and i also tried to talk to customer care since 15th july but there was no response. I kindly request you to process my refund as soon as possible.

I booked a hotel near kacheguda railway sation..I paid the full amount of 1210 that means inr 854 through my bank and inr 356 through Oyo money, ..they are saying that refund is completed but I didnt received any of the amount..why are they cheating customers and making money..its better to beg from outside the public and make money not like this..ritesh agarwal is making money like this by cheating customers and all shame on you guys Oyo team😑

.booking id-YLGL4608
i have booked Oyo room from 28th June to 3rd July, 2022.so after checked in to the said residency the property owner said that the tariff was incorrect shown to us due to technical glitches of Oyo.I have to pay 1000 Rs extra at the time of check out.200 rs per day extra for 5 days.And i have called Oyo customer care at that time they have asked me to check in by paying full amount for the day as i have already...

I booked an Oyo ( details. - booking id - HKR75850 hotel name - Panchvati Residency paid INR 1087 ) through an agent & paid online. When i reached the location the hotel denied us the booking & told us to contact oyo for a resolution or refund. We contacted Oyo then where another agent told us that we will get a refund for this one as he will cancel the booking & he helped us with booking another one for which we paid 1654 INR ( details -...

I had one booking for that i had already paid online while booking, after reaching hotel they charged extra for room and after check out they charged for breakfast but in my booking breakfast was complementary.
i mailed the same thing to Oyo with payment proof after that they crossed verified the same many times after that the decided to refund my extra money which had been charged by hotel in wrong way. They said the amount will be sent within 7 to 14 days in your bank account. today is 17th day and they are not responding my mails and calls as well.

Hello -

I cancelled my booking with oyo rooms and have a refund pending in the amount of rs 1106/-

The status on oyo says that the refund is successful but i haven’t received any money in my bank account. Tried calling their customer service but the ivr machine simply hangs up after saying your refund is complete.

My booking details are -

Booking id: XVB81402
Check-in - 25th July 2020
Check-out - 28th July 2022
Booking status - cancelled

Please help.

Thanks,
Himanshu Dubey

I have booked a hotel for 15th July to 17th July but later got message from Oyo that room is not available. I got message that we shall get full refund. But, i only got a mere refund. I want my full refund. They didn't even responding to calls or anything Check the screenshot for reference.

I have done a room booking through Booking.com via Confirmation no. [protected]. I am really shocked to see your mail dated 13th July to my mail id [protected]@rediffmail.com that you have sent a request for rating my stay at Townhouse 715 Hotel DJ Grand in Tirupati where I have not stayed. But I have paid 50% advance i.e. Rs.4, 118/- on 5th July through my HDFC credit card for two rooms for two days (i.e. from 8th July to 10th July). As I...

I'd booked a hotel, but when I reached the premises, the electricity phase was out and I was asked to find another hotel. The OYO customer care assisted me in finding the nearest hotel and asked me to pay 2100 /- extra and assured that this amount will be refunded within 10-15 days. I also have a written confirmation from them via their official email ID and also have the phone recording. PLEASE have them refund me my money, as this breaks trust and is a very unfair and unjust practice.

My OYO Booked ID is Y6UG8893 in case you need it for reference, and [protected]@oyosupport.com was their Official email ID, where all communication pertaining to the refunds happened.

Hello my name is Akash Demani, I had booked a room on 4th july from oyo room application oyo townhouse 601 in hyderabad.
I had booked a hotel room from 13th July 2022 to 15th July 2022, but when I called at the hotel, the hotel manager refused to check in and asked for extra money when I said that I will complain then the manager said that do whatever you want to do.

RCA FORMAT FOR REFUND/WAIVERS

Ticket ID: [protected]
Booking ID: GB3W0488
Check-in (dd-mm-yyyy): 05/06/2022
Check-out (dd-mm-yyyy): 07/06/2022
OYO ID: HYD468
Booking Creation Source: OYO
Booking Status: Checked Out
Property Name: OYO 6664 Ritesh Grand
Property Code: 6664
Was the request raised within 48hrs (Yes/No): Yes
Cancellation or modification date on...