OYO Rooms Complaints & Reviews

Hi
I booked a hotel room in hotel mangal inn in Udaipur. Paid for it in advanced but the hotel staff denied my check in on 2 August 2022. The oyo app shows me that I’ve checked in and even checked out of the room. They didn’t even let me in! I want complete refund of my booking and strict action against hotel.
Hotel staff says that it’s due to oyo’s auto check in feature and they didn’t allow me to check in!...

Hi there,
Last month from 3rd July to 6th July we stayed at
OYO 5584 Hotel Siddharth Inn
Near Keshav Park, New Vavol, Gandhinagar
After coming back to Pune, we just asked them to scan the cash receipt in pdf format since we asked them to modify the bill and include GST charges. They did that but sent a mobile photo image of the cash receipt which we could not print clearly and submit to the government office....

I made a booking through OYO, booking ID(CGT05200) For Stay From 13 July to 14 July,
I was refused my stay when I reached the hotel and oyo support team couldn't accommodate me in another hotel too. I was standing in the road for nearly 2 hrs and was helpless, It was such a horrible experience, After this, I was waiting for my refund I'm not even expecting any compensation, Just a refund of the amount which I Paid for the booking,...

I was refused for entry in a prepaid hotel booking. Hotel staff said they don’t accept reservations from oyo app anymore. I’ve called costumer support several times. I want full amount refund for my booking as I’ve not stayed in the hotel....

I booked and hotel room for 4 August 2022 on date 2 August 2022 thorough oyo app and paid the money through paytm and money got deducted through account but their is no showing of any bookings in the app..in need the refund and do as early as possible...my oyo app registration number is [protected].....

Dear Sir/Madam,

I booked a hotel for 1 night stay (08/07/22 to 09/07/22) through oyo app against Booking ID - Z2UI8956 Oyo Townhouse 071 Brookefield dated 30.06.2022 and paid the full amount Rs.2347 through UPI (google pay). But due to an emergency, I had to cancel my booking.

The cancellation was within the time period allotted by OYO and on the app it shows that the amount has been refunded but I still have...

Oyo has not refunded the amount paid while booking. On reaching hotel they denied room availability and cancelled the booking
The refund is now pending for almost two months
I have tried reaching out customer care support but of no use
Booking Id - PKXF3939...

Sir/Madam,
I have booked a hotel through oyo app against Booking ID-ZDWE3568 Collection O 87472 Greenland Luxury, Puri on dated 23.07.2022 and paid the full amount Rs.949 through UPI mode, but I got a call from the property representative that they don't have rooms available for the same date of booking and asked me to contact oyo customer care for refund. Then, after several attempts, I was able to contact...

I did booking gor 14 days in a OYO Room and I paid them full amount in advance. The room they provided was not well maintained and I had to checkout on same day of my checkin.

I contacted their escalation team and they sent me an email cofirmation of refund of amount by deducting 2 days charge which is ok for me.

Email said it will credit in 7 to 14 days. But it is not happened yet. No email response, no enough...

There are multiple problems with Oyo rooms.
I booked for 10 days in Oyo 378 Aira Apartments in Bangalore between 15 July 2022 and 25 July 2022. Booking ID: R6QA8527.

1. The hotel denied booking stating the reason that they have cut ties with Oyo. This should have been informed in advance either by Oyo or the hotel, but this is a surprise when I called hotel. Imagine travelling for many hours to a different city and...

I made a booking on 23/07/2022 and payed advance money (Rs 329) to confirm booking, but due to some reason i canceled the booking an hour later making the same.
And its been more than a month I haven't received my refund amount. I tried contacting cc but computerised voice is not letting me to talk to the customer executive and even if i somehow managed to get to customer care executive they just asks to be on hold and after 10 min...

On 11th July, 2022 I booked an Oyo room for the dates 20 July-25th July and made a payment of 1, 608r.s which I made through my Paytm UPI, the amount was debited and room booked but due to some unfortunate event I had to cancel the booking and I cancelled it on 13th July, 2022 at 5 PM which according to OYO is the maximum allotted refund period incase of cancellation, and I was told my money will be refunded back to me, after checking the...

Please resolve my problem i paid money online through oyo app when i go to check In hotel management deny to check in they said 360₹ you will not get any room in this hotel please cancel your booking so i cancel my booking but 4 days aftet not got refund of 360₹ when i use to call oyo help desk they use to transfer my call to service depart then it will take 20 min hold after they cut the call it is very disappointing and i got mental...

Please refund back my money. Whenever I call in your helpline number within a minute it gets disconnected. I never thought that I'll be facing this issue with the so call brand OYO.
I booked a room in Hotel Knight inn for 28th - 29th July but that property got blocked by oyo for some reason
And you couldn't find any other suitable hotel for me. So then agent Mayank committed me that Ill get back my refund if i stay there and...

Please refund back my money. Whenever I call in your helpline number within a minute it gets disconnected. I never thought that I'll be facing this issue with the so call brand OYO.
I booked a room in Hotel Knight inn for 28th - 29th July but that property got blocked by oyo for some reason
And you couldn't find any other suitable hotel for me. So then agent Mayank committed me that Ill get back my refund if i stay there and...

I booked oyo room through app my booking id W2BX3756 and my payment is done before visiting to hotel where i paid 995 rupess.At the time of checkin receptionist asked me to show booking id, its a clear cut intention to watch my paid amount.she insisted me to pay extra 500 saying like bookings below 1000 will charge extra 500.
Also there attitude towards customer is very bad.I also observed my co customers are also asked by this extra...

Hi Team,

Let me tell you yet again another incident of worst Oyo service i have experienced.

1) Booking done on July 5 at Oyo Townhouse 251 Richmond Circle ( Booking ID: INVB9694 )
For 6th July - 7th July .

2) At 11:30 am on check day ( 6th July ) a notification was given by Oyo saying the property i have booked is facing some trouble and is unavailable for the day.

3)...

Payment of 931 is deducted from my account but booking is not showing in the app and and when I called oyo customer service they are denying it, so kindly proceed my refund of amount 931....

Dear team,
Today an Oyo booking is being done with my email id by some unknown person in hotel "Collection O 39612 Veronica Hotel".
I would request you to look into this matter on urgent basis, else i will lodge a complaint to police

Booking id: JB7G2454

Thanks,
Jagadish...

I have book the hotel in one night 16 July and hotel owner is demand more 400 rupess i am hotel book 611 rupees I have cancell the hotel and I have received the message all money refund in 14 days and after 14 days there is no refund hotel name oyo hotel vanshil location jaipur. my name is suneel kumar...