OYO Rooms Complaints & Reviews

Hi,

I'm Akshay Kumaar M. I recently booked my stay at Elite Stays JP Nagar on OYO (Booking ID: IJKE1982) and canceled the booking on May 21 (2 days prior to my check-in date). I had contacted customer support for the refund and the support agent said he has raised a ticket regarding this (Ticket ID: [protected]) and that the amount would be refunded in 7-14 days. It has been more than 2 weeks now and I still haven't received...

I booked a room from 18th june to 21 june with rupees 3985 but due to some reasons i had to cancel my booking on 13th june, ... i was hoping to get my refund money within few hours as i am in urgent need of that amount as i have to book another hotel before 15th ...but i didn't get till now...the only msg i got from was that refund was successfully processed

BOOKING ID:- LJY61414...

I booked a room from 18th june to 21 june with rupees 3985 but due to some reasons i had to cancel my booking on 13th june, ... i was hoping to get my refund money within few hours as i am in urgent need of that amount as i have to book another hotel before 15th ...but i didn't get till now...the only msg i got from was that refund was successfully processed...

I complaint against OYO Booking i booked a room on 13/06/2022 in ibrahimpur village OYO 63634 ROYALE REVENUE booking I'd - XQ5E1108
I paid full online payment when i reached today on hotel they denied for stay and told that go and talk to oyo customer care we don't provide any room that's not the manner of talking too and overcharged extra money 800 rs for room how this shameful. I am with my family i booked booking with oyo app with...

#Fourth_complain

Hi,
I had done multiple tries for Oyo booking due to my urgent stay.
I tried paying from Paytm UPI and amex credit card as well.
I received refund for Paytm but not on amex cc of 891 rupees.
I need my remaining amount as well.
Since booking ID wasn't generated hence I have only payment bill as a proof, attaching with the complaint.
Please contact me on +91 [protected]...

I cancelled my booking on may 31 after few hours of booking. Refund of Rs. 910 was processed on june 2 and it has been 9 days since then. It is showing refund successful in the app but it is still not reflecting in my account. I paid through UPI.
Booking id is : FTOB6580
please resolve this query quickly...

I had booked a OYO room on Thursday 9/June/2022 by paying online payment of Rs 296 ( After using 45% coupan and 168 Oyo money). My booking was confirmed, but when i visited the hotel. Hotel manager asked for 1500 rs extra for room and i contacted the OYO helpdesk and they booked a another room 5KM away for RS750.which i paid via my ICICI debit card amount deducted but not showing in OYO Application. After reaching that hotel. Hotel people...

Last month 20 may I booked oyo room
Pay online payment 479
Then I go to hotel
Receptionist said room not available
Same day I register my complaint for refund
Customer care said refund will be credit to your account with in 7-14 days
But till now I not received my amount
And oyo support call not connect to refund process plss help

Booking id UYN60020
UPI Transaction...

Sir
I complaint against OYO Booking i booked a room in ibrahimpur village OYO 63634 ROYALE REVENUE booking I'd - XQ5E1108
I paid full online payment when i reached today on hotel they denied for stay and told that go and talk to oyo customer care we don't provide any room that's not the manner of talking too and overcharged extra money 800 rs for room how this shameful. I am with my family i booked booking with oyo app with...

Sir
I complaint against OYO Booking i booked a room in ibrahimpur village OYO 63634 ROYALE REVENUE booking I'd - XQ5E1108
I paid full online payment when i reached today on hotel they denied for stay and overcharged extra money 800 rs for room how this shameful. I am with my family i booked booking with oyo app with full payment and when i call oyo customer care they also no response and i had to pay exra charges i need to...

I had booked stay in Oyo townhouse 373 and made payment online but I when I reached the hotel, then manager asked me to pay extra 500 more. I told him that I already made the payment but he denied.

I told him that I'll raise complaint but he said that you can raise any complaint.

They are fraud and Oyo customer service doesn't help in this situation....

Dear All,
My story starts with a pre-paid Booking (QLC68036) for myself for a hassle-free outstation stay from OYO mobile application but that was my biggest mistake. When I reached the Hotel after 10 hrs of travel, they said that no room is available now you need to contact OYO. I have called OYO numerous times for a replacement but they put the call on hold & after few minutes the call gets dropped (As I remember it happened 10...

Have returned from bhimtal to room around 18:00 HRS but A/C and other basic facilities were suspended due to electricity issue
Around 20:00 HRS their alternative electricity resource I.e inverter battery also got exhausted...there was no other back up
No response was given by HOTEL MANAGER ON SPOT
Even response from OYO EXECUTIVE WAS DISGUSTING...5 calls were not enough to entertain our issue...this may not be serious...

When I booked a hotel, the website show 606 rupees after promocode and oyo money reduction. But when the payment request is raised to my upi app it is asking 5454 rupees. This is a scam and cheating....

I have booked a room against the booking id-CS8W4093 at OYO 84560 Oxy Hotel Jagdamba today i.e. 13 june, 2022.I got a confirmation for the same today and i have done a pre paid of Rs 584 amount against the UPI ref no:[protected] for my stay. After some time i got a message that due to unavoidable circumstances your booking has been changed to OYO 62712 Hotel Holiday Inn. Upon arrival at OYO 62712 Hotel Holiday Inn, the manager told that...

I booked oyo 7616 maple at Rs.549 to ensure my booking i called hotel. They are denying to give me room at that price and shouting for no reason. They are asking for 1200 and denying oyo offer by saying go take your room by oyo we are not giving any room to you....

My booking id is Z5LC9673. I booked a hotel in bhubaneswar (hotel green space )27602 .on 10th June 22 and cancelled the same on 11 th june 22.. my refund status showed successful but the amount of Rs 2126 not yet credited to my account...

I was charged rupees 567 by Agoda and got a booking confirmation email from oyo too, but at the hotel they denied the booking and demanded more money. they wudnt let us checkin if we wudnt pay money
i paid for the room and was denied the checkin .
please me assist with my refund
this incident happened on 11/06/2022
the Hotel is OYO 63230 Exotica Hotels
and the booking id is[protected]

upon...

Dear team,
After informing many times to the OYO customer service, I haven't still received the refund amount Rs. 5471.00, as I cancelled one room(Booking ID: X0JY6981). As discussed and confirmed by the customer service team, I should receive the amount by 14 days . Now I can see that the amount has been added in the food bill whereas I haven't taken the food from the hotel or availed any extra services from the hotel. When I'm asking...

Hey, i have issued a refund and i have recieved a email from Oyo regarding ABT the refund which is 600rs and it says that within 7-14 working days i would receive my refund but unfortunately it's been more than 14 days and i haven't received it yet

im copying the email sent by Oyo regarding ABT the refund below-

Hey there!

Good news! We've resolved your concern regarding Payment/Refund status...