OYO Rooms Complaints & Reviews

Hello, This is Arvind Swamy, Booking ID - GAAB3120, Collection O 84851 Sharma Inn Guest House & Banquet.
I booked 2 rooms for 3 guests on 18 Jun, 12:00 AM to 19 Jun, 11:00 AM.
Booking Amount - Rs. 1075
I booked the room around 3:30 am in the morning because I had no option and no place to stay in Kolkata, WB.
But still somehow i got many rooms nearby through OYO App, and i booked the nearest hotel by paying and...

Hi, my name is tarandeep singh i have made a booking on oyoapp on 15th june which was prepaid 940rs and the booking id is “M2PK2180” and oyo name is “collection 0 79356 Mahavir enclave “ but when my friend reached the oyo before they told him they got no amount showing in application and you need to pay it so my friend paid the amount and they told that you will get the refund but now its been more than 10days and i have wasted more...

Hi,

I went to Kanpur for medical therapy session and booked an Oyo room via app for 7 days and paid for the booking online. After paying the hotel I found out that the elevator was out of service.

I got the room on 2nd floor and due to my medical condition I couldn't claim the stairs.

I called Oyo support and they understand my situation and asked me to do an early check out from the hotel and...

Hi,
I have reserved the hotel booking ain OYO app and went to the Hotel along with family. But, I stunned with the hotel response as they can't offer room with the price that I have got at OYO app. I have tried contacting OYO but non of the numbers was working at the point of time. However, I can not go to another hotel as we are almost tired, hence, paid as per their wish. Later contacted OYO customer care and explained the issue,...

I booked a oyo room in 1033 oyo townhouse ameerpet on 22 Jun I completed my payment and in oyo app under my profile booking is confirmed now I got msg from oyo rooms that due to unavoidable circumstances your booking need to be changed please check a new hotel..what is this after completing the payment at a hotel we selected if we need to change now the hotel prices very high and also we selected the hotel by seeing area and all amenities...

I booked a hotel in oyo and paid full amount on 22nd June. I booked for the dates 25th to 28th June. After paying the full amount I got msg the next that due to unavoidable circumstances your oyo room has to change please select new hotel.what is this without any proper reason or contacting me how can they shift room then what's the point in select the hotel by looking area and hotel amenities.i booked hotel oyo townhouse ameerpet 1033.now...

My amount deducted, but refunded yet..i paid amount via ICICI bank.
Bank people told clearly amount is paid to Oyo so service disk raised ti ket and told they will resolve.its been 2 weeks not refunded yet.. i want my 750 rupees refund soon....

I've booked a hotel at oyo for june 22, 2022 and june 23, 2022 two days prior. At the day of check-in i was informed that my booking was changed to another hotel(without my consent and permission). I can't do anything about that also i was in hurry so, i went for the hotel which I've shifted by oyo. There they denied my check-in saying to cancel and directly book a room. Then I've contacted customer support and spoke to the person for nearly...

On 21/6/2022 i made a booking through https://www.oyorooms.com/ for 2 adults ( 23/6/2022 to 26/6/2022 ) for Collection O 84531 Auro Castle Residency at Rs 3009 . I received the message from oyo about the confirmation of my hotel. BOOKING ID - AOLQ3229

Then later on 22/6/2022 i called the hotel to tell them my check-in time. The hotel manager responded by saying that their hotel is not available for a price range of 3009 and...

My booking for oyo 11601 Hotel Karishma in Pune is from 22nd June to 23rd June. The booking price is 659. But the hotel manager and the owner forcibly took extra Rs.1000 from me. My hotel booking ID is VQMO4996 and Also the UPI transaction ID of the Rs.1000 they took from me is[protected]...

I have booked oyo hotel room via app and paid for it yesterday night, and today at the time of check-in the hotel staff denied for the room by excusing maintanence work is going on, and said to cancel the booking at 11.18 Am 22.06.2022, Hotel SJ Pride, Kalinga Vihar, Bhubaneswar, Odisha.
Oyo didn't refunded full amount because it doesn't goes with their cancellation policy.

Please refund my 601/- Full money...

Booking id - v8bh5345
booking cancel after 19 days . Refund not revive.
Booking date 3.6.2022
contrect no-[protected]
refand clim 3.6.2022...

Hi,

I am Ayush Jain and I have booked Oyo Room from OYO App on 1 June 2022. My booking Id is Z5EQ0369. I was charged an extra amount for availing of the room and I paid the same in case of emergency. I contacted the support team and they assured me that I will be getting the refund for the amount of Rs 730 within 7-14 working days from 2 June. I shared all the proofs of the payment with them and my bank details for receiving...

I booked Oyo last week KZHM3192 and went to the hotel but i was denied checkin saying that they dont accept bookings from OYO. i payed 978 Rs online and my money is still not refunded.
i called the OYO customer care multiple times and was told that they are transferring my call to service team and the call never gets connected.

Please resolve my issue else i will raise an FIR with police for this issue of fraud...

Hello sir/mam,

I want GSTIN invoice against my hotel booking in jaisalmer & jodhpur. I tried calling you for 3 times. But there is no proper response from your side. I am mentioning my booking id and GSTIN details below. Please share GSTIN invoice as early as possible. And if you cant provide me GSTIN invoice then refund my amount.

Jaisalmer booking order id- OY6H2036
Jodhpur booking order id- XFXU6003br...

I made a booking through the OYO App for 6th June 2022 under the booking ID YJBT4346 in the hotel OYO TOWNHOUSE 143 HOTEL ROYAL GARDEN. The information mentioned in the policies of the hotel was just to misguide the customers. It was mentioned there that the customer can check in with any local id card but still we were not allowed to check in by the hotel manager. Then I called the customer care and made a complaint regarding the same and...

I booked (AEEC6518) the hotel through reservation team of oyo and paid the entire amount through oyo app. Next day when I arrived at the hotel, the hotel guy asked me to pay Rs.8000/- more. I immediately called oyo and they spoke to the hotel guy but the hotel guy still refused to allow us without paying the extra amount. So oyo tried to offer us an alternative hotel but as there are no vacancies they told us that they will cancel the booking...

I went to the hotel and the hotel manager said there is no such booking and they denied my check in. There was no cashback provided by the oyo and I lost my money paid online. The app asked the option to cancel my booking. So I do so and it seems like they looted my money and no refund.
Booking I'd:: HKRY1594...

Booking id ULL04053
Booked the room at park palace mumbai for 1408rs. But the hotel manager asked me 600rs extra if i wanted to stay.
Hence i cancelled the booking after speaking with the oyo agent.
Refund initiated by the agent and the app says its successfully refunded but i have not received at my end....

Booking id ULL04053
Refund initiated and the app says its successfully refunded but i have not received at my end...