OYO Rooms Complaints & Reviews

I requested for a refund amount of ₹3311 after cancelling my booking. The oyo app showing the refund successful but the money is not credited to my account. I need my money back i want to book other hotel immediately.
Booking id - CKLZ0815...

I booked a room for 3 days via Oyo app and paid the full amount in advance. But when I reached to the hotel they asked me to pay 1976/- extra money. I tried to contact Oyo room service but didn't happen saying customer surge. And I had to pay as I had no choice.
I don't know why I paid 1976/- extra money when I clearly booked with advance payment already....

I booked two rooms in same hotel for 2 nights ( 1 guest each room ) for me and my friend and paid entire amount online and got confirmation that room has been booked . When we reached hotel it asked for more amount as it says both the bookings are modified from 1 to 2 guests and we have to pay extra. Despite being on call with oyo team for an hour, they could not resolve the issue and disconnected the call and we were left with no other option...

I made a booking with Oyo Rooms with the assistance of the customer service agent. She quoted a certain amount of ₹1700 for the room which she said i must pay in advance. I refused to do so because I'm the past the hotels have denied rooms due to not receiving payments from OYO. She said i need not pay the entire amount, i can pay 10% of the amount which she said was ₹218 rupees. I received a notification on my Paytm to complete payment...

I did a booking (ID: VHNP1615) on the OYO app from June 12th to June 20th at Townhouse 1019 Galaxy Suites. I paid a a total amount of INR 14929. When I reached the hotel they told me that they were full and OYO had given them extra bookings which they could not meet at the time and asked me to call the service line and ask for a relocation. I called them up and everytime I was told that since I've dailed the Reservation helpdesk, they will...

Worst rooms. Cockroaches all over the room, dirty toilets and only for unmarried couples not for families at all. Rude behaviour of the staff....

I booked a hotel from oyo app by pre payment the amount. When i reached hotel, they denied the service saying they didn't receive any booking. When i cancelled my booking they didn't give me any refund. Their customer service is also of no use. Why was i not given any refund when it was not my fault that the hotel refused service.
OYO 41436 Astoria House 1, is the name of the hotel...

I have payed on-line for the rooms but they didn't allow to check in and denied for booking
Tere location was wrong I was calling for help but no reason very disappointed and angry
Between of mid night I was standing on rode felling helpless and scared because there was me and my sister on empty road
They didn't cancelled my room and I don't got my money back
I have call to costumer support but no response br...

Booking ID- I1PL9306
Hotel Name - OYO 85214 Tara P
I booked this hotel on the morning of 4th June and then reached the location within half an hour of booking but the hotel was not there. Hotel No. given to me was not reachable. I finally found it on my own after 15 minutes of search. There, hotel manager informed me that they stopped taking reservations through oyo and i should cancel my booking and they dont have rooms available.br...

My booking id is RF431105. Oyo had to refund ₹600 to me. I spoke with executives they initiated refund. I gave all my details. And they said that it will take 14 days to reflect in my account. Its been 14 days and i have not received anything. This is a total unreliable company. I paid extra tarif charge because the oyo customer care executive said that the extra tariff will be refunded. The whole team is scammer....

I booked a hotel on 26th May 2022 and the check in was at 10:00 am as my train was late a day before itself I informed them that I will check in at night and I had paid complete payment for 2 days. When I reached the hotel the hotel manager said me that they have no rooms available as I have not checked in on time he gave the room to someone else. At night I called OYO customer care they were sorry for the inconvenience and said me that they...

Hi I have booked OYO in Ooty some emergency family problems canceled hote but i didn’t receive refund form OYO calling customer-care not responding pls help hotel name: collection O8855 Orchid In
Booking ID : XX5I7740...

I booked a hotel (OYO 82717 Manohar Grand ) on Oyo and cancelled it the next day, well before the 100% refund deadline day. The refund status is showing as “Successful” but it is still not reflecting in my account. I made a payment of Rs. 491 for booking and the amount has not credited yet.
Please help as I need to make another booking soon.
Booking id- QH1V8927
Booking date and - 10 th June 2022
Cancellation...

I booked my room by using Oyo app at 8.30 PM and got canceled by 8.45PM and we reached hotel.

As per Oyo they confirmed it's got cancel and money will not refund.

Oyo customer care telling that it's got cancel by IVR but i have not canceled my room.

Even oyo is not refunding the amount also.

While reaching to hotel many people giving complaints on same issue, below are the details...

Hi,
I booked whitefield comforts OYO in Bangalore online and made my payment while booking. When I reached at hotel the staff did'nt allowed me to checkin and asked for extra 800rs. It was my first day in Bangalore and I was not aware of the placr so that I can go to any other place instantly. i called the customer care and explained the issue, they assured me that I will get my refund back once I checkout and collect my bill. Next...

I booked oyo hotels for 3 days in ooty and I paid partial amount but today before reaching to the hotel I got a call from oyo employee saying your booking is confirmed but due to heavy rush we have to confirm rhe booking if you pay complete amount will block two rooms, than he send me my booking details, booking Id and bank account details, I paid the complete amout of rs 1404 but after 10-15 I called hotel they denied regarding the confirmation...

I had booked a hotel through Oyo but on reaching the hotel the owner told that they don't accept bookings from oyo.we were not allowed to check in. It was night time and no buses or taxis were nearby .we had to walk 10 kms ....

Hello team,
I want to bring your attention towards the scam running by OYO properties owner on the name of offers and online OYO booking applications. The owners have their own menu cards for room prices and do not provide any offers and completely denied the process of a well developed OYO application. Property owner said the application is false and showing improper information, they said we didn't follow OYO and property owner...

I booked hotel by oyo. I am paid money online platform, but whe i reach hotel they deamding double amount, also there customer care not respos. Booking id QXJ21658...

In oyo rooms I have booked room for 3 days for check in on[protected] with booking ID- O3E20792 after confirmed by calling customer care; when I called to hotel directly; they are denying to give room for the price mentioned in oyo which I paid; They are asking extra 1000 rupees; when I called to customer care of oyo they are keeping my phone call on hold for almost half an hour saying that we will looking into your problem; and after half...