Samsung India Complaints & Reviews

i have submitted my 40 GB HDD at ur service center
Date :- 03/07/08
Work Order No:[protected]
center Add :- nehru place, Delhi
i submitted my Hdd at 03/07/08 what still my Hdd not replaced whenever i called ur service center they allways said that ihave not 40 GB Hdd stock so u call us tomorrow, what in next day when i call the answer still same...so i have a problem without Hdd my computer dead...so plz...

I purchased the Samsung mobile from the HOT SPOT mobile center in Janakpuri Comunittee center and since the time of purchase which was 28th November 2007 the phone has been sent 3 times to the service center at B-26, GR, FLOOR, MOTI NAGAR NEW DELHI Ph.[protected] but after few days of repair the same problem comes in and mobile doesn't works at all.

Though I have mailed to the customer care twice at support.[protected]@samsung.com...

Dear Sir,
I went to sumsung sevice centre, (4/127a, bach farzana, Agra[protected]u.p.) for book complaint of CUT VOICE on 80% CALLS INCOMING OR OUTGOING. As per your executive we check & confirm you within 2 days. When After 3 days i called him & ask about my Mobile, they said Mobile sent to Delhi b'coz this can not be correct here & it will take 25 days approximately. which type of service you are providing...

THE CUSTOMER CARE CENTRE IS PAYING NO RESPONSE TO THE COMPLAINT LODGED WITH THE CENTRE ONE MONTHBACK ABOUT THE AC NOT WORKING.TELEPHONICALLY THEY ASSURE ME DAILY THAT THEY WILL BE SENDING SOMEBODY SOON TO CHECK THE CONDENSER BUT NOBODY TURNS UP.THE AC IS ONLY TWO YEARS OLD....

sir,
i had sent a 180ltr reffrigerater to samsung servise center, "Electro Lab Muzzaferpur, Bihar, with cmplain of top broken. The service said that the product will be changed. But after serverl telephonic talk, the servise center do not do the same. So, after one & half year I lodge a compalain on nehelpli on 15.06.2008 with BP no.-[protected]. But there is no response by service center.After one month I made...

I have purchased the Samsung 1.5 ton window A/C nearly 2 months back, past 3 months its not functioning well.Every week i call ur people ans take one day leave for that. Now the fan is not running and no cooling is there. Please tell ur sevrice peoples to come and check the outer unit because last for times the clean the outer unit and its worked .They are saying the anil made one nest in side the fan. we have to got to the office no time...

Dear Sir / Madam,

My name is Ravi Sethia. My Mobile No. is [protected].
My complaint number is [protected]
7 Months before I bought Samsung Split AC (AS18XB - 1.5 TON), LCD T.V, and Samsung OVEN.
We bought because we thought we will be given better service.
Last from 1 month, I am just complaining on the helpline and there is no response from your side.
If in summer I am not able to use...

i have bought a refrigator in sony electronics in ongole..ap a dealer called narasimha rao...the refregirator is making lot of noise..when i made a comp abt that he told that the issue is resolved and their agents viisted my premises, but none of the agent visited my home, , , , i made lot of comp and the issue is till not resolved, , when i spoke to him he is telling that he forwarded the mail to hyderabad head, , , , and issue wiil get...

I made a complaint no. [protected] on 07.07.08 (13 days back) about problems in my Washing Machine & AC (procured only 3 motnhs back). However till this time none of the complaints have been resolved. No-body in the compnay seems to be answerable or is keeping track of such long sufferings of consumers and blatantly violating warranty support terms. No escalation numbers are there and we have to call only on their toall free number wherein...

Dear Sir,
Few months back I purchased Samsung E-250 mobile from Subhiksha but its power to catch network was so bad that I had to return that hadset immediately to the shop. But when they gave me another handset, that too is causing a lot of problem in catching network signals.
At the same time when other handsets catch network my handset can't.
What can be done to sort out my problem?
Thanks!
Rajesh...

Kind Attn: Mr. SAMSUNG
Sub: Theft of J-600

Dear Sir,
I am using the samsung brand for last 7 years, you can tell me a samsung brand addicted. At the first I was using the flap open hand set for 6yrs but unfortunately I had lost it.The most importantly the service quality of samsung forced me to buy a 2nd set of samsung. Just 6 months ago I bought the new-J-600 & its like a fantasy towards samsung.
On...

My complaint No:is [protected].It is a double door refrigerator. One month back I had this problem. After spending Rs.2000/- in total and after 12 days. this was put right. After using it for 2 weeks, again there is no cooling at all in both the compartments. With great difficulty, some one visited me yesterday, and said, that the gas flow is not there, that is why there is no cooling. In spite of my ringing up the toll free number every...

hI,
I had booked a Samsung DVD player through one of samsung's distributor by name Varun's Innovation at seshadripuram bangalore on 9 th of May-2008. As on today(14th of July -2008) the product is not yet delivered. When i contacted the Vendor he is saying that there is no stock of that item with Samsung. The same complaint had been lodged at Samsung customer care from last twenty days, they are also saying that they will...

My Window AC (1.5 Ton) not cooling for a last one month also touch pad is not working.I had complaint to Samsung costomer care on 20-June-08 and got the complaint no [protected].I bought my AC approx one year past.In last 20 days nos of incapable mechanic visited my home to repair the AC but the AC got use less day by day.Twice my AC taken to samsung work shop but no improvement or recovery til date.Now my AC in a very bad possition and i...

I bought a Samsung AC 1 TON on 14th Mar'08 and installed the same 9th April'08 by samsung customer support. 2 days back the AC suddenly stopped cooling. So the next morning i made a complain registered in Samsung Service (RBS/07/171) and they said engineer will visit today. In the evening an engineer came and inspected the unit and said there is gas leakage and today he can't make it ok. He said will come tomorrow morning and...

C.NO. [protected] HAS BEEN REGISTERED FOUR DAYS BACK, REGARDING WASH TUB NOT RUNNING AND THE ENGINEERS OF SAMSUNG CAME AFTER TWO DAYS SHOUTING ON THE CALL CENTRE PEOPLE AND SAID THAT THE WASH TIMER HAS SHORT CIRCUIT SO THEY WILL BE REPAIRING ON THE NEXT DAY.ON THE NEXT DAY A NEW ENGINEER CAME AND SAID THE PERSON WHO HAS VISITED YOU YESTERDAY WAS A FRAUD. SO THIS ALSO MAKES THE CASE OF KEAKING THE CONFEDENTIAL ADDRESES OF THE CUSTOMER, CAUSING...

Sir, I purchased Samsung Ac from PCH m Zone on 6th april 2008 for the comfort from the hot summer. The piece was installed on 8th april, 2008 and it worked for a day. A complaint was lodge with the company and the dealer compalining on the non function of Ac 1.5 unit.The company technician checked and gave report of some problem and the person who installed checked it again. This time it was leaking and water was ozzing out from the tube....

My fridge is not working since 28th June 2008. On 29th June I made a complain to SAMSUNG Call centre and the complain was registered immediately. B.P.No. is [protected]. The Engineer visited on 30th June and informed that its "Heater Coil" is to be replaced. Since then today over 8 days have passed and the fridge has not been repaired. I am constantly talking to Call center daily three/four times but no positive step has been taken...

Dear Sir/madame,
I had given a complain regarding my tv not working on 06th july 08 at about 1100 hours to your complain tele no 30308282.My complain was registered and BP No given as [protected].I received a SMS on my mobile accordingly.
Today ie 07th july 08, I rang up thrice to the same tele no where my call was answered by three different person promising me that someone ( the engineer ) will be reaching my residence...

Wasing macine model no: WT 7600IGIXTL Sl No: 000559MW702804 has broken down as its spinner is not working. After several complaints, the service Centre took the machine to their workshop on 19/06/2008. The m/c has not been repaired.

Facing health and hygiene problems and financial etc. To kindly ensure immediate repair of the machine or provide an alternative machine immediately.

Sincerely,

A...