Samsung India Complaints & Reviews

Submitted my CRT monitor to service centre at Kukkarni colony, Near Canada corner, Nashik INDIA on June 11th, 2008 for faulty display. Contacted the centre 14 times over telephone and once visited in person. The treatment meeted out by the service engineers was, to put in decent words, ARROGANT and UNPROFESSIONAL. Collected the monitor in person on July 2nd, 2008 but found the fault to be more aggreviated instead of it being solved. All...

Sir,

One Samsung B-100 mobile purchased form a retailer shop at Assam Guwahati on 21/03/08. But thing is that one day it fall down from my pocket and broke its LCD. But it was working properly, means in coming n outgoing service and proper ring tone etc. on. When I contact its service centre they advise me that they do not have spares as the model is new and as the mobile does not cover the warranty so contact later. After...

Hello Sir,


Sub-: Complaint regarding Samsung Service Center "Service Plus, 602, Vishal Bhawan, Nehruplace, New delhi".


I submittend my Harddisk to this services center to make it up good.

But due to some mishappaning I lost my Slip which was provided to me against the HDD form Services center.

Now I am giving all detail to that service Center and have...

I have purchased 17'' LCD Brand Samsung 740N in March 2007 from Lamington Road from a Dealer "Perfect Electronics". There has been Black Patches coming on LCD Screen. I have Called the Samsung Customer Care wherein the Person from Samsung said the product is of GREY MARKET(DUPLICATE) and so they wont repair. I have taken the product to the Dealer and since last 10 Days the dealer is hanging up saying that he has sent to...

I had brought the Samsung refrigerator from CROMA, immediately after installation a problem of water leakage through door and noise in door had been observed. Complaint have been registered to Samaung service center by CROMA on 24/06/2008 and complaint no. is [protected]. Despite of passing of 8 days and repeated follow-up with Samsung/ Croma my complaint is not being solved....

I've bought the set Samsung X820 on December 2006.
1. The battery charger is not working anymore. I've complained about this on October 2007 to the authorised Samsung repairing centre in my city. Till date i have'nt received my battery charger, which has put me in a lot of difficulty.
2. It's been nearly a month my bluetooth stopped working. I was deprived o[censored]sing my bluetooth over the period of time....

I have bought a samsung mobile of model SCH-S259, Serial NO:16ED66BB Aug 2007.
Recently I found that Volume controls are not working in my phone. Then i have called samsung customer care at

They have given the Samsung Service Center Address at

Ratna Electronics
# 3-6-355, Ground Floor, T.P.R Plaza,
Beside Shanbhag Hotel, Basheerbagh, Hyderabad-500029.
Ph.No:[protected], 44344063.br...

I am from mumbai, tardeo purchased two windows a/c [i think biggest mistake of my life] of 1.5 ton & 1 ton from Kohinoor Electronics, Dadar in exchange of LG window a/c. The complains are as follows
1. My a/c was never serviced by the company on its own. Unless u call them. they are least bothered. [LG on the other hand gave atleast my all services of the warranty peroid on time without me callinf them.]
2. LG was around...

purchased samsung mobile hero model at Kota, Rajasthan. delivered the mobile instrument for repairing on 4.7.09 which was purchased on 20.6.09 at service centre, Gumanpura, Kota. Still the instrument has not been repaired. visited service centre number of times. made number of telephone calls. The replies received in very rude and arrogant manner. Still waiting to get the instrument back.

Swanand Nirgudkar
Vigyan Nagarbr...

hi, i bought one SAMSUNG mobile( SGH B-200) in chennai.frm first day onwards that mobile automatically restart, while attending call.then i went to SAMSUNG service center within 7 days, they gave one form to change new mobile. then i got again SGH B200 model. nw taht mobile also automaticaly restarting... be aware of this model... my suggetion, dnt buy samsung mobile....

Refrigerator
RT-31 white purchased on 12/05/2004.

This is under the warranty.

Complainted lodged on 18/06/2008 to Vijay Sales Service Centre on 66227722.

I got the response from the operator that within 2 days engineer will attend my complaint.

But, So far no one is concerned about my complaint and complaint has not been attended, yet. It is very sad to say that VijaySale...

The complaint has been raised a month back for the replacement of the chiller tray. But no action has been taken yet. The same poor response was seen even in our earlier complaint 2 months back. The customer service is really pathetic....

I had replaced my samsung home theater remote control 1 month back. after exactly one month the new remote is not functional. On logging a complaint for the same their service team came and said that you will have to buy another remote as this remote cannot be repaired.In stead he started demanding for this visit charges. Quodos to Samsung company to provide such a good customer service that the products now a days not even last for 1 months....

Hi,
As far as Samsung mobiles are concerned, I have pathetic experience with them. I am very much dissatisfied w.r.t (1) quality & (2) after sales services.
I have bought two Samsung CHAMP SCH-S269 in Rs 3500.00. I have bought these mobile from Amiz Communications, Near Shaniwar wada, Pune. This shopkeeper had taken his feet back after selling mobile to me and forwarded me to Samsung service station.
For quality,...

To
The Manager
Samsung India Electronics Limited
CS Department
CC-28, Nehru Enclave, Kalkaji
New Delhi – 110019
Sub – Regarding the crack in Samsung TV body During the warrantee period.
Sir,
I have purchased Samsung TV Plano from Raj Electronics, Mahavir Market, NTC Gate, Jhalar Bawadi, Rawatbhata, Kota (Raj.) Pin 323307. On 26/10/05 Rs 16990 /- Bill...

I bought a Samsung Refrigerator Model RT-23 on 6th March 2005 from Pravin Furniture and Electronics, Hadapsar, Pune.
On May 2008, we noticed that coolant of refrigerator is not working properly on both the compartments because of this it could make ice in the upper compartment as well as vegetables loosed freshness in the lower compartment.
As per the guidelines mentioned in the service book, we have changed the setting...

Hi,
I booked tv, referigerator, dvd(2) at bangalore.I stay in hyderabad.I paid all the amount on 09/05/08.Till now i hadn't received.the dealers are not cooperative at all they still say to me that we r not having stock.
i cannot understand to whom to contact.its very irresponsibility towards the customers....

Sir,
I pruchased the above Samsung SGH-B100 from a local dealer. After putting the SIM, I found that my voice is not audible to any of the phones. The very next day, I visited the dealer, MGM Cell Care, Berhampur Orissa to exchange the same with another to which he curtly refused and abused me. Being a senior citizen, I was harassed and insulted by the dealer. Rather, I was directed to visit the local Samsung Customer Care in...

I had purchased samsung Window A/C in April 2008 in M/S Rasi & Co Porur chennai-116 Tamil nadu. When I purchase the A/C i got the service engineeer number from one of the person in shop and i called the particluer person also he told to me the shop person does not informed about your purchase and i gave the details of my address. When I called him he said "I will come today evening" daily and finalyy he informed to charge...

there is a complain in picture tube.
white lining is running on the screen whlie running computer.
i have complain two times earlier, but no response by the company.

address - #690/6, near hari om shiv om public school, village-radaur, distt- yamuna nagar, haryana, pin-135133, ph-[protected]...