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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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Samsung India reviews & complaints page 936

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F
Fr.G George
from Chima, Punjab
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improper working

Dear sir,
I purchased a window A C(BIO SLEEP)1.5 T capacity, on 17/07/08.On 16/08/08, Imade a complaint with the consumer care helpline.The BP number is [protected], for its improper function. Every day they are replying that "today it will be solved". So far the "today" did not come. I am fed up with the irresponsible and untimely service of Samsung. Please expedit
the action...
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Ankur Bansal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not charging

I bought Samsung GURU on 17th Aug, 2008 and when i tried to charge it, the phone is not charging...plz tell me the samsung service centres in Pitampura, Delhi..
My Address...
288, Pitampura
Delhi...
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B
B.DEVICHAND
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

corn to corn connector not available

I have purchased a Samsung E210 model cell on 03.11.2007.
on 09.07.2008, all of sudden nothing was visible on my cell and on 10.07.2008, I have lodged a complaint with MOBI SERVE an authourised samsung service centre in Ameerpet X road, Hyderabad. They confiremed that the CORN TO CORN CONNECTOR is not working and the same is not available with them. They also conformed to me that item will be made available with in 06 days free of...
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A
Abhijit Sangle
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad TFT monitor..

I have purchesed a 19'' Samsung TFT monitor on 1st August 2008. In a weeks time it was dead. After makeing several calls to samsung service center on there toll free ( [protected]) on 11th August 2008 a person visited to attend the complaint. The circuit board in TFT was found faulty. As it was a new purches I should have got the replacement but they denied it and repaired the new monitor.
Now the picture quality is gone bad...
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S
Shreemoyee Banerjee
from Machilipatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem in mobile

Dear Sir/ Madam,
I have purchased a Samsung mobile (SGH-E251) on 11.08.08 from mobile store retail outlet (address- Mobile Store Limited, 227, Diamond Harbour Road, Pathakpara, Kolkata).After one day o[censored]sing i found that the mobile is getting switched off automatically.Sometimes duing a call or sometimes just like that.

I have been to SAMSUNG customer care center of Raja Basant Rai Road, New Alipore to check if something...
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Vishal Nayyar
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg. Extra charges.

Dear Sir,
I am having Sumsung washing machine model no. WT 7400. After complaint registration, your company service engineer claimed rs. 1406 for changing a washing dub spin moter. Which worth is rs. 650 in local market. So you are requested to pl. clarify me for claiming fake charges to me. My full complain details, you will find at your customer complain registrar through using my cell no. [protected]. I am waiting for your favourable...
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I
Ignatius Guntur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty machine delivered and not responding at customer care and service engineer

I took Samsung washing machine from GIRIAS on 31st July and took delivery on 3rd August. From Day-1 it is not working. Demo engineer came and told me that it has major problem, complain at service centre. I gave complaint in Samasung Customer care in Bangalore @[protected] and they gave me reference number [protected]. I booked complaint on 10th Aug. Till now no one service engineer visited my place. When ever I Call customer care, they...
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K
kashinath Mukherjee
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Microphone of the set is not working

Purchased Samsung Mobile Phone Model No: SCH S259 on 04.10.07.
For the last few months it is happenning that when I am talking in my Mobile set the receiver is getting very very low voice which is equal to non-hearing of sound.

I had contacted the Service Centre " Customer Services Plaza" of 10A, Lee Road, Pressman House Kolkata - 700 020. They made some repearing and assured that it will work fine. But there...
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A
ajit seva
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complain of repairing

Samsung Mobiles,
To Whom It May Concern:

Subject: Serious Complains against repairing center
Sir,
Please note with regret that our customer, Pravinkumar Chhajer purchased the new E-840 hand set from us. After some days problem arise with hand set. The hand set is in warranty period. We send it for repairing to ASC. Bhavsar refrigeration, Dhule. He on his level repaired it but he talk us on telephone...
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M
Mr.RAKESH GUPTA
from Amritsar, Punjab
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compressor failure after 3 months

sir
we have purchased a window ac from ur authorised showroom of DEE KAY ELECTRONICS at MODEL TOWN, LUDHIANA on april 24, 2008 and paid RS.13000/- CASH.our ac is not working from JULY 29, 2008. we have complained for the same many times after the visit o[censored]r technical eng. he has told us dat compressor has damaged nd it will be replaced on monday i.e. on aug11, 2008.but till time inspite of many reminders no one has come to replace...
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J
Jai Goel
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

continuity in mobile W-339

Dear Sir,
This is in continuation to my previous mail in which I lounged a complaint regarding a Samsung handset i.e. SCH-W339 a CDMA
hand set. I bought this handset on 7th November, 2007 and from the past 6 months; I have been facing lot of problem in this mobile. I have given this mobile several times in your service centre at Janakpuri (Delhi), but still the problem is not resolved. Also, the head of this branch has started...
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M
Mrs Anindito De
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON REPAIR OF REFRIGERATOR FOR LAST 15 DAYS

This is to lodge my complaint for non-repair of my samsung refrigerator for tha last 15 days . I had lodged complaint with samsung call centre[protected] dated: 19-July-2008, BP number - [protected]. The service engineer visited my home and told me that heater is defective and needs to be replaced. The service engineer told me that the defective part will be changed in next 3-4 working days. However since then the part has not been replaced....
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R
R SRINIVAS RAO
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MALFUNCTIONING OF PCB

1. I had bought a washing machine, SAMSUNG fully automatic, 6 Kg, on 7 July 06, for around Rs10, 000/-.The mahine had a warranty of 2 years.The machine had a first problem in October 07.The service person told that the PCB got defective and he replaced the defective PCB with a spare.

2. On 02 Aug 08, the machine again had a problem. the service person told that the same PCB is again defective.He said that...
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L
lobsang thakur
from Gurgaon, Haryana
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Poor Service and No Back Up

TO WHOMSOEER IT MAY CONCERN
I had bought Samsung DVD Player and CTV Slimfit on Dated[protected] from Samsung Digital Home Sec-8, Chandigarh.Hardly, I had watched 2 movies on the DVD and after that it was not working which I realized on 10th month.After that I tried to contact the Samsung Service Centre and also visited the showroom where I had bought from as it was under warranty.But due to their poor back up Warranty period also...
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A
ANIL KUMAR
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No outgoing voice

I had purchased a samsung mobile model no SCH- S 269 whose IME/ ESN - 16 DFA969 dated 12.01.2008 from CELL POINT C- 9/10, Krishna Nagar, Delhi - 110051 . In the month of July, I found that there is no voice going out . So I went to the Samsung mobile service center at Patparganj M/s M. S. Electronics 513, FIE Patparganj Industrial area, Delhi -110092 . But they refused to take this mobile because of non availability of spare parts. Then...
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Pratibha Goyal
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

had Given the mobile phone for repairing on 9th july and have not received it back yet

my handset model no.SGH-C160B was submitted on 9 th july, 2008 for repairing in samsungs classic systems & services which is in warranty period have not been received it back yet...
facing lot of problems without phone n whenever call to check the status then no proper replies are given and phone is put on hold for more than 30 mins......
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Rahul Goyal
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repeated failure of Samsung parts - replcaed by authorised Samsung service centre

I own a color television of Samsung. In June 2003, I the TV stopped functioning. There was no picture nor sound. I called for Samsung dealer in Gurgaon India. He replaced power supply and a component R2KN. He charged me Rs 800 for that. The service dept charges Rs 200 for visit charges.
In Oct 2003 the same problem occurred. At that time I was in Noida. The service engineer of Noida Sansung office came and saw the defect. He shanged...
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A
Arun Menon
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Refrigerator customer care inaction

Hello,
I am holding a samsung 260 Litre with me. For the past one year, i am having issues with my refrigerator .However, i am fed with the insincere attitude of Samsung customer care. I need to keep following up with the customer care executives for the problems we are facing with the refrigerator .Most of the work they are doing is patch work which is very short term and we need to again reopen the same issues again with the customer...
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Dharmendra Singh
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Help me lock or find my mobile

Hello Sir,
I am Dharmendra Singh from Bangalore.On 30 July's night at around 9.30 pm somebody snatched my mobile.It has mobile tracker in it, so when some other sim is inserted in the phone, it sends a message to my friends displaying the mobile number of the sim, which is inserted.So currently [protected] is using my phone.
I am very fraustrated this time since this is the second mobile I lost in two months.br...
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Shwetank Patni
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem with TV - No response from Customer CARE

I had purchased a 29" Flat TV around 2 years back. Around a month ago, it developed a problem wherein we could not view the picture but could only hear the sound. We logged a complaint at the call centre post which an engineer came and fixed the problem. However, the very next day, TV again was not working. We logged the compaint again and another engineer came. Again the problem was fixed but the same evening, TV was not working....
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