Snapdeal.com Complaints & Reviews

Hi, I regret to inform you that Ecom express gives pathetic service as i am new ccustomer on Snapdeal i ordered on 15th august and delevery time was 21st oct but they not deliver my product when i call to snapdeal they gives me Ecom express customer care no when i want to talk on payable no they hold on 15 minutes but cant pick my call, i expendable Rs 15 for this worst courier service without any benefit. I am not new on online shopping...

As we got this product from 17th October I.e is on Friday, this product is physically damaged &motor is not working, we giving complaint from that day till now no response, , please take this product and give money, custom ore service is poor and worst too, if you not response I will make big issue in social web sites, our request number is 10729990, , if you dint return I will make an action from your bill which you delivered, you gave...

Dear Sir/Madam, I have purchased two nos. of Graffiti Eco Health Faucets With Wall Hook And 1 Meter Ss Pipe through Snapdeal.com but I am not satisfied with its quality, So I had Returned it . But Snapdeal.com returned only price of one graffiti eco faucet ie Rs.466.00 as SD Cash, where as I had Paid Rs.932.00 for two nos. of Graffiti Eco Health Faucets With Wall Hook And 1 Meter Ss Pipe. I have already mail to snapdeal help but no clarify...

Dear Sir/Madam Snapdeal Customer Support With deep regret I write to inform you during last 15 days I have been treated ignoringly/badly(blank)telecom calls for reasons known to you... Now I really wish to disassociate/unsubscribe from snapdeal... anil kumar nautiyal...

I ordered Ray Ban glasses on 30th sept, Which was delivered after a week, with in 30mins of product inspection i gotto know it's used and visible wear and tears, after sending snaps of received product i returned it and exchange has been approved, the product is not delivered even after 15days, in track shipment in can see no updates from 14th oct to till date, called customer service 8 times, they the worst people with no idea of anything,...

The worst customer service experience I ever had was when I bought this product and the bundled freebie i.e. AIRCEL 2g/3g 1gb data free for 3 months. I was given a Code to be used on AIRCEL Prepaid SIM but it did not work. It says "Code Already Used". When i contacted SNAPDEAL Customer Service, despite repeated attempts was given lame and blind excuses and the Customer Support Officer did not even try to understand and provide a suitable...

Respected Team, I had ordered a Laptop on Snapdeal bearing order number [protected] and I also made sure to pay it online to avoid the hazels. Snapdeal says that the shipment will be done in 3 days but its been 24 days and the laptop has never come. Its so bad that the customer care is not at all cooperating. I even got in touch and asked them to cancel the order for which they declined. I have been waiting patiently but now its time for...

Dear Sanpdeal customer care, I have paid for Red cotton brief (pack of 3) while I ve been given only pack of 1 piece and that too in black color. I already wrote mail and filled a complaint to customer carea but no action or reply I am getting from Snapdeal. This is not the way of business you are doing. Kindly check my complaint and take action against the seller. I alredy forwarded you inovice copy and photo of delivered product. Request...

HI

I have book mobile " G-Five Multimedia Mobile W1 Four Sim" on 15th Oct 2014 then estimated time given was 21st oct 2014 at max but after estimated time also i did not get delivery.

I observe about snapdeal,

No response from call center
Poor customer care service
Poor delivery service
Poor information service

Order details ::
Order ID...

I was booked a sony LED TV on 12th October through snapdeal.com website (online shopping) and dispatch date was 14th October which was rescheduled by 17th October and again re-rescheduled to 20th October, 2014 and than again rescheduling to 23rd October, 2014. But on 21.10.2014, company has cancelled my order without any reason and keeping my money 10 days. We were purchased it for Diwali occasion and now they cancelled my order. This...

I bought a new Onida LED LEO32NMSF100L 32 Inches Full HD from Snapdeal, but they delivered the product without any accessories like Instruction Manual, Remote Handset Battery Cell, Table Top, Wall Mount. I am informed by Onida installation team this is a discontinued model and this doesn't carry any warranty, however Snapdeal (cheep deal) mentioned 2 year warranty. Even after repeated compalaints to Snapdeal customer care team, no action...

Order id -[protected] -snapdeal intentionally not stating the order status even delivery date is over and refusing to refund Status given as tracking id-EQ[protected]IN which having no status except booking date-------useless for customer as he can't track the item even after calling several time several days they keep saying wait for never lasting 24 hours...

Order id -[protected] -snapdeal intentionally not stating the order status even delivery date is over and refusing to refund even after calling several time several days they keep saying wait for 24 hour while I already waited for 240 hour after the scheduled date...

I placed an order # [protected] on 6th October. There was absolutely no response from you guys for almost a week and half. Frustrated after multiple calls, I decided to cancel the order. What I got was canned responses like "wait 48 hours, wait 24 hours" to cancel. On 15th they updated a bogus tracking number which doesn't exist. Even the customer center guys acknowledged saying it is a case of lost in transit/shipping and assured me that...

This is the first and last time I have purchased something from this website SNAPDEAL... it was supposed to deliver on 15th October.. and till date.. I haven't received the item... the customer care of snapdeal and the courier service is also not connecting... I swear . will never order anything from this filthy website again...

The product is a gift item. Complained since 3 days. No response from their end. Trying to call customer care cant get through either heavy calls or system on upgradation. this has happened 4 times till now. please help. At first it was late delivery then when delivered it was damaged and now they don't respond. So unethical. Thanks Cherry...

My Order Date: Your order ID: [protected] | Order Placed on :[protected]:46:29 FUNNY THING IS ITS FOLLOWING STATUS AFTER 2 WEEKS IS ITS STILL GETTING PACKED SINCE 2 WEEKS: HA HA HA HA... Your order is getting packed [protected]:24:07 Your order is under process by the seller [protected]:52:38 Your order is confirmed [protected]:52:37 You order is successfully placed [protected]:47:51 Your order is being verified [protected]...

I have placed order : Your order ID: [protected] | Order Placed on :[protected]:46:29 At the time of order it was said that item will be shipped within 20 days and delivered in 7 days max from shipping date. Just after the order details changed: Estimated Dispatch Date : Nov 03, 2014 Delivery Date : Nov 10, 2014 I have dropped 5 mails and they responded to 2 mails with a copy-paste content: Thank you for placing the order with...

Hi; I am one of the unfortunates who booked an AC on 8th Oct and still waiting for the material today also. The material has handed over to a GREAT courier named Gati .. who beaten snail also to create a world record... The material has been shipped at Thane area at 14th Morning and I am staying at Kandivalli.. Distance is 40 KM and already 7 Days gone... no trace of the material. They are also having a GREAT Call center.. Call and wait...

I had ordered a Chimney in Snapdeal on 12th Oct 14 and while placing the order it was mentioned as "Est Shipping date - 16th Oct 14". When I checked the status on 17th Oct - there is no update in the status still it was showing "In progress". When contacted the customer care they simply mailed this issue will be resolved in 24-48 hrs. When I contacted them after 2 days - they again told the (automated copy / paste - same reply). Even when...