Sony India Complaints & Reviews

WE PURCHASED THE TV IN AUG 2008 FOR RS.44000/-. ON 29TH DEC 2009, SUDDENLY THE TV STOP WORKING. WE REGISTERED THE COMPLAINT AT SONY INDIA FOR THE SAME. THE TECHNICIAN TOLD US THAT THE POWE BOARD HAS TO REPLACED. HE GAVE US THE COST OF IT IS RS.5000/-. WE COMPLAINED THAT HOW COME SUCH A BRANDED COMPANY TV STOP WORKING IN JUST 1YR 4MONTHS. SONY INDIA TOLD US THAT WE WILL REPLY IN WITHIN 2 DAYS. THE REPLY CAME ON 6TH JAN 2010 THAT SONY IS NOT...

Dear Sir,

I have Sony Ericsson w200i model handset, I want Aircel GPRS settings. so i requisites settings to customer care. They will be giving the having method. I will follow that method. Here after feed back is "This facility not available in your handset". In this condition what can i do? please give the Idea.

Thanks,
Arunkumar.k...

I had bought a mobile sony ericsson c510..i went there to buy another mobile but they braiwashed me and get me into c510 that there is 3.2mp and cybershot so i fond of it and bought.and i checked later and found it is not really cybershot.and asked that dealer,and he says that it is not our mistake do what you can..so by this i'm subjected to mental stress and loss of money by buying andloss of money for arguing.....

Name: . Lokesh kumar.D

Address: . NO.3 nattu subbaraya street, mylapore, chennai - 04

Phone. [protected], 24985871

IMEI No. [protected]

Model: . sony ericsson k 530i black colour

Make: . sony ericsson.

Last used No.: [protected] (message)

E - mail for Communication: [protected]@yahoo.com

Missing Date: 5/01/2010
br...

I have purchase a sony ericsson w595 two days back from THE MOBILE STORE there i was told that it has a good battery life but on using the product i found that the battery hardly work for 1 day if i hear two much songs it exhausts in 6-7 hours so i would like the company to kindly change the battery...

DEAR SIR,

I HAVE PURCHASED A NEW MOBILE W205.
BUT HE HAS A BIG PROBLM. { HANG PROBLEM, RESTART, BATTERY, NETWORK}
PLEASE CONTACT ME IMMEGIATLY.
[protected]

THANKS...

I had a bitter experience with one of the authorised (!!!) service centres for Sony Ericsson mobile phones.

I have a k850i mobile. The warranty period has ended for the same. When I had a touch screen problem I got it serviced in Fourgen Communication Pvt. Ltd. I was mentioned that the keypad need to be changed for the problem. I agreed and they changed the same along with the software and charged me Rs.965

When...

hello sir,

my self Akshay. i m doing BCA from muzaffarnagar. sir i have bought a phone which is sony ericsson k550i last year. but my from september its noy working. the phone is not getting on. i went to service center but they did nothing.. they kept my phone for 3 months.. but they did not repaied it.
so where should i go sir.. please tell me the right way to make it working.......

Dear Sir,

I bought the sony c510 cybershot handset on 4/01/10 for Rs.9460. The phone claims to be cybershot camera model but it has very very poor performance;as i had used sony k790 & k810 cybershot models. the pictures are very dark & grainy as well as yellowish & greenish in color tone.

i contacted sony ericsson customer care witin 12 hr. of purchase, they asked me to visit sony ericsson service...

SUB: REPLACEMENT OF SONY HI-FI MUSIC SYSTEM, MODEL- GZR-7D, UNDER WARRANTY WITH NEW SYSTEM, DUE TO REPEATED MAJOR MANUFACTURING DEFECTS.

Dear Sir/madam,
I had purchased one Sony HIFI MHC GZR7D Music system, serial no 6103221 from M/s Manoj Audio Video, Delhi on 16/02/2009. The set is under warranty. Hardly ,from 02 months from the date of purchse, I am repetedly facing lot of problems with the set. I am thoroughly...

Dear Sir/mam,
As i bought the SONY BRAVIA LCD KLV-26S550A + HOME THEATER DAV-DZ390K on 18 th october 2009 they didn't give the warranty card so i have written a letter and given to them after they delivered the product. but still now they didn't give the warranty card. when ever i ask they says its in process. now i am losing the trust against the sony service center. please give me solution....

DEAR SONY.
I PURCHASED A SONY SONY WALKMAN MODEL NO.NWA-W202/BM MX3 SL NO 5349707 FROM SONY CENTRE IN VISAKHAPATNAM ON 18 DEC.09. THE RIGHT EARPHONE HAS BROKEN ACCIDENTLY YESTERDAY.ON CONTACTING THE NEAREST SONY SERVICE CENTRE THEY SHOWED THEIR HELPLESSNESS AND ADVISED ME TO OPT FOR PURCHASING A NEW ONE WITH A DISCOUNT ON RETURNING THE DAMAGED ONE.
AS AN ADMIRER OF SONY PRODUCTS...

Sir I am a 62 year lady running an electronics store in Kalimpong, on the 6th of Nov. 09, I purchased a sony music system model no MHC-GZR88D, from Madhuri commodities P.Ltd, siliguri (distributor) , which i was supposed to sell to a customer, I purchased the set by paying 100% advance to the distributor. On receiving the set I found out that the LCD panel was broken and the distributor advised me to send it back to the service centre (job...

Hi,

I bought a Sony ericsson W595 on 22nd Jan 2009. Within 3 months i started experiencing problems with the keypad. Specifically the "0" was not working.I gave it to the nearest Sony service center at Borivali(W). However that turned out to be a wrong thing to do. My mobile phone was not serviced for atleast 20 days and finally when i went to collect my piece, I was given a blue coloured one(mine was grey/green)....

my mobile W 705 bought in may 2009 is not working.has key pad problem.i had submitted the mobile for repair but they kept my mobile for 2 weeks and still did not repair it,hence i had to take my mobile back from them and that too not repaired.my mobile is within the warranty period.
kindly help as my work is being compromised because i dont have my mobile and it is a great inconvinience to me....

I am praveen from chennai i got Sony ericssion W395 mobile last month the phone is having severe problem like hanging when playing mp3 songs since its walkman series phone it has the hanging problem while playing the song. I spent nearly my month salary to buy the phone after seeing that problem i got very much depressed with that ..it seems to be no value for the money which i spent its seems to be a mental torture for me ..I would ask for...

My laptop has very low sound and in fact all of the people I know who own a Vaio have same problem
Sumesh Dua...

Dear Sir,

I lost my mobile phone with number [protected] in Coimbatore today at Kerala Club. This model of the phone is Sony Ericsson K790i

Details of my mobile are as follows:

My name: Mr.M.Vijayakumar
Address: 36A,Lal Bahadur Colony,Peelamedu,Coimbatore-641004
Phone Model: Sony Ericsson K790i (Black)
Make: Sony
Last used no. [protected]
Email for communication:...

I bought new Sony Camera just after Diwali and used it on Christmas to realize that it shuts down each 10-15 secs without any message even on full battery. I have to start it again after each shot and I have to make sure that I shoot the picture within 10 secs of switching it on.

It seems quite obvious but why one has to visit only service center to submit product to get it fixed why not the authorized Sony shop from where...

Hello,

I had purchased a laptop (Sony Vaio - model no: VGN-CR353) on oct 08. and since purchase, my DVD drive has been serviced for 3 or 4 times, in which dvd drive was changed twice and the last service was nearly a 1 and a half month before, and again the DVD drive is not working. I am taking this issue very seriously because after changing drive for 2 times and servicing for 2 times, still the issue is not resolved..but...