Sony India Complaints & Reviews

This is in reference to a Sony Ericsson handset K810i, which I bought in January 09.
It was working fine till I found the 2 buttons at the right of the Joystick getting harder while pressing around September end. After a week’s time suddenly the screen disappeared and a white blank screen was showing while opening the cell phone.

I was shocked to see this as the phone didn’t hit the ground during that period and...

Sony channel is telecasting cid programme begining from afternoon till 9.00 pm continuously episode after episode daily. The problem is that my son aged seven after coming from school sits before tv only watching cid episode after episode. The programme is based on the stories of double triple murders. Such programmes based on murder stories surely put negative impact on young minds. Telecasting of one episode is not objectionable but i wonder...

Dear ,

when i connect my Aircel internet usb through PC it was given error657, and redial automaticaly,
what is solution.??

reply ASAP...

i am really annoyed by the actions taken by the technical officers in sony care as i have given my phone thrice to the centre and again the phone has the same problem on the same day.
this has caused freat inconvenience ,and i want a immediate action to be taken against this complaint.
phone no-[protected]...

Dear Sir,
I am a regular user of sony ericsson phone but I am very much annoyed with customer services support. I deposited my phone with authorized service center of Sony Ericsson at

IT SOLUTION, Opp TVS Show room and sony center,
MADAN MAHAL, WRIGHT TOWN
Jabalpur (MP), India

on 05 Nov. 2009 But This men always tells me that parts are awaited. It is almost 20 days since I deposited my...

Dear Sir/Madam

Subject- Defectiveness of my mobile

Dear sir,
I have purchased a Sony Ericsson mobile (Model no-F-305, IMEI No-[protected]) on dated-22/2/09 for Rs.8300/- from Sun Teleservices, K-18, Lajpat Nagar, part-II, n.d-110024, Tel no[protected], 41724720, After 3 month of purchasing it started giving trouble to me like hanging , low battery backup ,speaker problem , then after I consulted...

Hi, I am bought Sony Ericsson G900 mobile on 07 Nov 2008. I am usually customer of Nokia but looking at the feature of Sony Ericsson I got attracted and bought this G900 at the cost of Rs 20,000.When a person buys such a costly cell its always an expectation that it will beworkable with mentioned features. My expectation with the cell phone is to get the mentioned featured workable at least under warranty period. The day I bought the...

I had given you two sets of Sony Music systems for repair on 25/08/2009 to M/s Club Electronics, authorized service centre for SONY, which were handed over to me on 27/08/2009 saying that these have been repaired and functioning perfectly, and was charged Rs.7000/- for repairs.

On installing the system at my home the system again started giving problem so I called sony's office the same day i.e 27/08/2009 around 4 PM and...

sir,
this is to inform that i have purchased a f305 handset which i am nor satisfied with. 0.1 mb of phone memory automatically reduces in 2 or 3 days. also there is a problem regarding the presets of music player changes as soon as song is changed. the o and x keys are losing their colour. i have already reported my problem to e-17 sony ericsson service centre. they updated the software but nothing happened.
thanking youbr...

Re: REPLACEMENT OF CELL PHONE(K 550i)


Sir,

Iam a great member of your Sony family for the last 5 years.I request you to visit my residence once to prove this point.I don’t use any other brand than the spell bounding term SONY.I use Sony tv,handycam,home theatere,digital camera for a long time but all these products are trouble free.But it was my ill fate that inspired by these performances I brought...

I am now in Dubai. on sept 21 me buy a sony ericson mobile model G705.shop name is Royal status,behind astoria hotel dubai. After 10 it has no display and not working then i went to that shop and asked what is the complaint then the technician said its software was gone and he repaired that.the same problem repeated 4 times and now i buy a new mobile for my use. the shop owner said sony ericsson have only warranty he will not replace...

Last year I purchased Sony Ericsson G900i Touchscreen mobile woth Rs. 21200.
In last month on 08 Nov 2009 gave my mobile for servicing in Mumbai. Till date i have not received any update from Servive Center.
For same I logged complaint with Case ID 85671892 on 5 Nov 2009 and They gave me assurance that they will revert me within 48 hrs. Till date i have not received any update for my request.
I called on Toll free number...

sir/madam,
i hereby to inform you that , i bought a sony ericsson on 20.2.2009 for 8000 rs , still one year is not over and i gave the mobile for service 3 times still i didnt get the problem solved . i think i bought the mobile for giving to service only i am very much wrecked on buying this mobile for so much cost . i am not in a position to use the mobile for any emergency . and also i lost my patience for giving service again...

Am using this mobile since 2yrs. 3-4 times there was software complaint so i updated it from responsible service centers. From 2days am experiencing that my mobile displaying like a negative photograph, but no display of any colors. this problem am experiencing 4 d 1st time. WHAT I HAVE 2 DO NOW???...

I own a sony ericsson HPM-85 headset purchased on[protected] from CELLULAR WORLD TRIVANDRUM,which has warranty coverage of 1 year.By[protected] one side of the headset seized to work.I approached the SYNERGY SERVICES-A DIVISION OF PROMPT SERVICES(SONY ERICSSON CERTIFIED SERVICE CENTRE, PATTOM, TRIVANDRUM) and submitted the required documents to replace/repair my headset on[protected].The work order is

SES09 SYS10599
br...

I am from ranchi and my sony ericsson K550i is in warranty period . i had some problems regarding insert sim about 2 months ago . I went to your sevice centre situated at MAIN ROAD , RANCHI . They solved the problem but the repairment created problems like it is turned off now n then with a lots of hanging and white screen display. The battery also is not working properly.I went to the service centre many times but they return the phone wiyh...

I had bought the set on 14.08.2009.Immediatly the set erased data on memory chip three times.I went to the service station and updated the software three times but the problem remains the same.Then the concerned service station requested the company officials to change the set but they didnt accept and changed its PCB.But afterwards the phone didnt get signal.And i took the phone to the service station.They tried to sought out the problem...

I am IITM student. 20 months back I have purchased K810i mobile phone. a month before i feel the hand set heated up when ever i'm charging the phone. one day that battery was broken while charging (due to heat). i gave to authorized service center they have taken 15 days for finding the problem and they returned my mobile. The reason they are telling mother board have problem due to short circuit in the board thats need 70% of mobile...

I have purchased Sony Ericsson Mobile K-530i on 28.10.08. On 1.10.09, I hv display problem and I submitted the phone with their Service Center in Rohini (Near M2K) vide WO/SE309RDC10977 dated 6.10.09. Today is 9.11.09, I have not received my Mobile back and nor any satisfactory reply from thier Service Centre. I have made several calls on [protected], every time they are giving same reply, "we have sent your mobile to chennai and you...

Dear Sir,

I lost my mobile phone with number [protected] in Chennai-89. This model of the phone is Sony Ericsson W705

Details of my mobile are as follows:

My name: V.Kumaresan
Address: 3/50,SR Kumaran Flats
1st cross street ,Sathya nagar Ramapuram
Chennai - 89.
Phone Model: Sony Ericsson W705(Sliding type)
Make: Sony
Last used no. [protected] (same as my...