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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 363

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D
D B Bisht
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Substandard product from Sony India Ltd.

Subject: Manufacturing Defect in SONY CRT Model No. HG 21 M 80 serial No. 6302010.

I had purchased SONY CRT TV 21” on 14.04.2008. After one month on 14 May 2008 the set turned off after three hours and the automatic switching off is regular. I contacted dealer M/S Jyoti Electrovision, Kalyan(W), Pin 421 301, (Phone[protected] and the Tall free No.[protected]. I also talked to the In charge Dombivali Service Centre...
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Nitin Singhal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony is substandard product company

We had bought Sony Bravia Model KLV-26V300A Chasis No: 6202642 from a dealer SONY MONY (Vile Parle branch).

We paid INR 34000/- for it and it is the first TV we have bought after our marriage."ITs a Sony " and the brand was fixed in one's mind to be trusted.

The same is sparingly used as neither o[censored]s are TV buffs.

On 26th November 2009, the screen showed 4 vertical bands dividing...
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D
Dilip Bharadiya
from Mumbai, Maharashtra
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Theft - Handset lost - kindly block the handset

Dear Sir/Madam,

My mobile handset was snatched in the running train on December 2, 2009 between Jogeshwari and Goregaon at around 9.50pm. (Running on the First track towards Goregaon).

Kindly lock the handset .. IMEI no. is [protected].

It is T700 Sony Ericsson.

Please try and trace it if possible.

I have also lodged a complaint at Borivli Police Station on the...
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S
Shekhar Mokashi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile flap broken twice, phone in warrenty

To
Respective Manager,
Sony Ericsson
India Division

I have purchased W350i hand set on 23.05.2009 from G.V. Puntambekar & sons Pune, Invoice no is 91385. With in six months o[censored]se in warranty itself the phone flap was broken while in use. Please note that the flap given for this phone is not additional future, its an basic component of phone which is used for receiving call.

Went...
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S
Sudhakar Nandimandalam
from Mumbai, Maharashtra
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From the day of purchase mobile is with service center

Dear Sir/mam,

I have purchased Sony ericsson C903 mobile on 11th october 2009 at Margao-Goa (RS16,300), from the day of purchse it was having software issues/hard ware issues, for hte same i have submitted mobile to sony ericsson service center Work order no:SE309PC110784.. regarding the i have complined to custmer care and escalation department of sony ericsson they have have only ticket no (i.e:[protected]but problem not...
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R
ravi shanker
from Jaipur, Rajasthan
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mobile handset

respected sir/madam
i am ravi. i m living in patna. . i have bought a sony ericssion xperia x1 mobile mobile phone on 10th nov 2009 and it get cracked just next day of purchase without any reason. at that time i am cheking my emails so i just searched a word xperia x1 crack in google.com. i get socked to vew the screen as there are 1250000 web pages showing xperia x1 crack both on web search and on image...
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S
Sharat Kumar Panda
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LCD failure

Purchase a Sony digital camera of DSC-W210 model on 06 Apr 2009, with one year warranty.Now there is no image seen on the LCD screen. Shown at SONY India Pvt. Ltd Rajaji Nagar, Bangalore. They are asking Rs. 7000 appox for replacement of LCD screen. It is a clear cut case of LCD failure rather than LCD broken as they claim. There is no physical damage on the set.This product is within the period of warranty. This LCD failure is failure of...
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P
Pratik N. Ruparel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WARRANTY PERIOD MOBILE PHONE NOT REPAIRED IN GIVEN TIME

I have purchased my new phone of Sony Ericsson Model W-705 on 6-4-2009.

from[protected] the centre selection key & 2 functions keys were not working. So, i went to above addressed service station of SONY ERICSSON on[protected].

They have lodged my complaint and have taken my phone for repairing and told me that it will take minimum 7 days & maximum 10 days for the repairing. so i deposited my phone there....
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G
Gagan Kathuria
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sony ericsson mobile theft report

2nd December, 2009

my mobile phone got stolen today.i am here to report for the theft.
the details are as following :


Name : Gagan Kathuria

Address : C - 1 / F - 1, Dilshad Garden, Delhi - 95

Phone Model : Z 550i (Sony Ericsson)

Make : 2007

Last Call Made : [protected]

E - Mail For Communication : gagan.[protected]@gmail.combr...
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G
Gaurav Bhatt
from Anand, Gujarat
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service centre not replacing the headphones

i am gaurav Bhatt working as a Lecturer in dehradun.I have purchased sonyericsson w910i mobile phone 3 months ago.1 month ago my headphones stopped working properly.so i decided to go to service center located in allied info-tel,25-tilak road,Dehradun-248001,[protected].
they said that i will get a replacment in 1 week but after 1 month they are still saying that ur work is under process, i am tired........i want my headphones back.............
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K
kamal krishan singh
from Addanki, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hrassment, forgery and loot

i have purchased a handset of sony ericsson india pvt. ltd. from M/s Indira enterprises, sector -22 a , Chandigarh on 25.10.2009 and on 31.10.2009 the set gone out of order , on that very day the set was given to SONY authorised service center in sector -18(near church) Chandigarh. they people told that it will be repaired in 2 weeks but 5 weeks have gone and it is still with them, i have visited there 3 times but the people sitting there...
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S
Shahina
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Audio / Video not working again !!!

From the time I have bought this TV for Rs.80,0000 from Vijay Sales Mumbai, it is giving me problems. This is the 3rd time in 2 years I have to get this part repared, spending around Rs.6000 each time. Infact, the LG 26" i bought the same day for Rs.30000 has not given a single problem to date. I strongly advise NOT to buy Sony Bravia as the model is defective and a white elephant with defunct / non-existant Sony customer service. I...
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D
drpuneet50
from Dehra Dun, Uttarakhand
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Unnessary parts replacement and bad servicing in my vaio

Dear Sir,
Kindly refer to my Log information no. 10611682 and job information[protected] dated 17/05/2009 , In this job my LCD was changed as it was broken when I was carrying notebook to Delhi having recurrent problem of WiFI since I purchased laptop some times it works some time not . When ever WIFI stops working , notebook show no wireless network is available I repeatedly...
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V
vinit kharb
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

useless cell phone

I bought this model SATIO around 15 days back. and now i firmly believe that i have burnt my 31000 rs.Thanks to sony Ericsson. its a completely useless cellphone. hangs in every 15 to 20 minutes. ringtone goes off on its own. i need to check it after every 15 minutes only to discover that i have got missed calls. i have used two models of sony Ericsson ( P 910i & P 990 ) and was extremely satisfied. but this time you guys just duped me....
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J
Jayachandran
from Alampur, Telangana
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Technical Problem

When i am trying to open Applications and Games on file manager it does'nt opens and shown a msg that operation failed. please give me solution for solving this....
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M
M.Y. Abu Bakkar
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

theft and recovery

My name is Abu Bakkar. I am a resident of chennai. I live in anna nagar.

my cell sony ericsson W810i was stolen two days ago in pattabiram military siding near avadi chennai. and i have made a complaint in T 8 muthapudupet police station regarding this. and i request your help in tracing the mobile in case its being mis-used by the person who stole it.
my phone details are as follows
1- model -- sonyericsson...
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A
Akarsh Mahendra
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of handset, since it is continuously showing trouble, the handset in service centers since july 2009

I bought a Sony Ericsson phone on Jan,6 2009. After 6 months o[censored]sing this phone, the phone started to show various troubles. In the first week of July the keypad stopped working properly, so I deposited the phone at the service centre for repairs. The services provided by the service center were pathetic as they never picked up the calls. I had 2 travel 30km just to know the status of my repairs where a simple phone call would have done...
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S
Suminder
from Mumbai, Maharashtra
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Pathetic Service Provider

Dear Sir,
Having a NUMBER 1 image in mind of SONY Corporation throughout the world I purchased Sony Music System MHC-GNZ8D, Serial number 6115388 on 27th Aug 2006. And from then till today (more than 3 years) the Music system performed beyond expectations in all aspects. The performance of the Music system converted my “CONFIDENCE ON SONY” to “RESPECT FOR SONY”.
And I carry forwarded the respect by recommending Sony...
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A
Akash Srivastava
from Delhi, Delhi
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hanging of the cell and slowness while accessing large menus

I recently bought a sony ericsson w395 its a very attractive phone if plan just to look at it, you are going to have some serious troubles if you plan to use it. As the phone usually hangs while playing songs(supposed to be of the walkman series) even if that's not irritation enough it is very slow when you access some large menu like list of songs from your memory card, on top of every thing there is no software support from the company...
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Bharat Bhushan Ohri
from Delhi, Delhi
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payment against money back offer

Dear Sir/Madam

This to inform you that I Purchased a Mobile phone From M/s Mobile Store B-1 Inner circle opp Hotel Marina C P New Delhi on 7/9/2009 for Rs 23759/-, as at time of purchase there was scheme of 5% cash back on this model,I have sent the Photo copy of the bill along with form as given by the dealer duly filled along with photo ID copy of Voter ID card at he Chennai Address through Speed post...
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