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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 358

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U
unknownn
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic after sales services and exploitation of consumer

A few months ago I bought a Sony Ericsson G900, whose(for all Sony Ericsson phones) services are handelled by RT Outsourcing services
.

This phone is a total piece of (G900). its the worst phn i've ever used and all the credit goes to so called Sony Ericsson for manufacturing so awful product.
Not only this, A customer is paying these people by purchasing a cellphone for 15-20,000Rs and these people are...
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S
S.K.Sharma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not turning up Demo Man

CHEATING AND MISCONDUCT BY SONY INDIA IN SECUNDERABAD, ANDHRA PRADESH

I had purchased Home Audio system MHC GZR88D from Sangeeth Electronics, Nallakunta, Secunderabad on 16th March 2010. This was delivered to the above address in the evening of 16th March. On various calls made to the above dealer, he promised me that Demo man shall come to my residence within 48 hours. But nobody turned up to 20th March. I contacted the...
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P
pejaver
from Calicut, Kerala
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Warranty

Dear Sir,

I had bought a Sony Ericsson (G502) Handset through indiatimes.com shopping website from a vendor called Aakanksha Distributors Pvt. Ltd., Indore on June 17 2009. It cost me approx. Rs 6000/-

The phone went completely dead a week ago, on 12 March 2010. I immediately visited the Sony Ericsson Authorized Service center called "Service Point" at Jayanagar, Bangalore. They charged Rs 150/- just...
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S
shehzad mohammad
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problem on screen and fan

i, i buy my sony vaio in october from delhi,lajpat nagar sony world showroom.....so very first 3 month my laptop works gud but after that on the screen down side some rashes start and its come little by little on my screen day by day... the down part of laptop screen getting hide coz of this rashes..i can,t able to c my minimize stuff....n its become over on my screen badly...d rashes hide badly d down part of screen...n fan also start getting...
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A
Abid Abbasi
from Noida, Uttar Pradesh
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Cheated by the company on quality & service

I have puchased Sony Ericson Mobile Handset model-U100i worth Rs.14000.00 on 5th of December 2009 from Hotspot Mobile store here in Lucknow.
Within a use of 2 months suddenly the handset got a problem of (system hang).I went to the store from where i brought the mobile to get it checked, but it was told that it has to be shown to SONY ERICSON Service center situated in Tej Kumar Plaza, Hazratganj,Lucknow.
I went to the service...
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A
Andrew RK Dhavale
from Chennai, Tamil Nadu
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Sony service hampered my laptop

Dear Sir,

I own a Laptop FE890 which I procured from US in 2007.
I had a problem with DVD drive & Wi-fi not working, but the laptop was in working perfectly fine. Hence I gave the laptop for service at Sony Service outlet in Rajajinagar, Bangalore.At the time of taking the laptop they mentined that they need to recover the harddisk and needed my consent on that. I was open for it as i wanted my laptop to work properly....
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S
SHYAM SUNDER SETHI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile got hangs

Dear Sir/Madam,

Sub: Problem in Sony Ericsson Hand Set.
Model: K-220i
IMEI No:[protected]

I would like to discuss with you an important and serious issue regarding My Sony Ericsson Hand Set Purchased on Dated 16th Jan 2009, from M/S Impression Gallery who is an authorized dealer of Sony Ericsson in Saharanpur.
But due to some technical fault , the mobile was not working properly since...
+4 photos
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R
RAJESH PANDEY
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DVD/DC ROM

I PURCHASED A SONY VAIO LAPTOP MODEL NO. VPCCW15FN/R, MACHINE SERIAL NO. 7001517 FROM SKY SOLUTIONS, LAXMI NAGAR NEW DELHI ON 02 DEC 2009. AFTER THREE MONTH O[censored]SE SUDDENLY MY DVD/CD ROM STOPPED WORKING, IT WAS UNABLE TO READ ANY KIND OF DVD/VCD/MP3/AUDIO CD/BLANK CD. I CALLED UP SONY VAIO SUPPORT CENTER FOR CUSTOMER SERVICE. THEY GAVE ME SOME ASSISTANCE ON PHONE SO AS TO RECTIFY THE PROBLEM, BUT IT WAS NOT RESOLVED AS IT WASN'T A SOFTWARE...
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S
sunil kumar agarwal
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mail for lottery winning

Dear Sir,
This is the mail got from sony corporation ,i request you to confirm is the mail is true or froud.

Thank you...
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G
Ganesh Gothanadapani
from Puducherry, Puducherry
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Ledded me to buy useless model.

Dear Sir,

I am Ganesh from Tamil Nadu, After long saving to buy a TV, i planed to buy Sony LCD TV. Once i was in shop. I Explained my needs of futures like Audio output mainly, And the shop keeper leaded me to buy KLV26BX300 this model, Which won't at all support with the Audio output. I totally disagree with the product that they suggested me to buy. I really dis pointed, why they are selling TV with the suggested model...
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N
Nidhish Kumar Ch
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my mobile was Stolen

I am regular user of Cellone (BSNL)Prepaid Cellular and has been using the phone [protected] since 4 years. On dated 10/03/2010, my
mobile was stolen and thereafter it is not traceable.

I have some very sensitive information on my mobile. I want to track / trace and recover the said mobile connection along with data received on my SIM.

- Make - Sony Erricson
- Model - W200i
- IMEI No.[protected]...
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M
Mithun Oswal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Memory Card Slot Problem

Hi Friends,
when i insert memory card in given slot, then my phones display blinks blankly(only white display blinking). There is no problem with my memory card, coz i have checked that card in other same device... i have tried my friends memory cards which are in working condition...... but in my phone it occurs same problem.....
so please reply me i[censored] know the way of solution....... thank u...
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Y
yogesh
from Delhi, Delhi
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IRRESPONSIBLE BEHAVIOR

DEAR SIR,

THIS IS REGARDING MY GAME CD LOST IN SONY SERVICE PROCESS.
I HAD GIEN MY PS3 FOR SERVICE ON DATED 03/03/2010. FOR SERVICE DUE TO IT NOT READING MY GAME CD & ALSO MY GAME CD IS STUCK INSIDE.I TRY TO EJECT BUT IT DOESN'T WORK.BLUE LIGHT IS ON BUT CD IS NOT EJECTING.SO I GVN IT ON SONY SERVICE CENTER ON DAYANAND VIHAR NEW DELHI BY LOG NO[protected].I CLEARLY MENTION TO SONY SERVICE CENTER ATTENDENT THAT...
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A
akshay arun rashinkar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile repair

i have a handset of sony ericsson w580i. i have buyed it in feb 2008 for rs 10,800/-. i used it only 8 months. after that i have changed script more than 5 time. n most of the time script is not matched if matched it work only for 5 to 6 months. now i m fed up by this handset.my handset no is fcc id:PY7A1052042 AND TYPE:AAC[protected]BV. NOW i have changed script but my keypad is not working. customer care is alos not giving me service properly....
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H
heman74
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A Customer Is in pain with handset of Sony Ericsson

Hemant Kumar/CallCentre/North/BB&TS/Infotel/BTVL
03/08/2010 10:01 AM
To
questions.[protected]@support.sonyericsson.com
cc
[protected]@gmail.com
Subject
Re: Sony Ericsson Contact Center, Ticket: 86671217
P Please do not print this e-mail unless it is absolutely necessary P




Dear Mr Sharma ,

I had visited at Neeru Enterprises...
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S
sanjayji_g
from Pandua, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

When I inspected my set

Respected Sir,



This is to bring to your notice that I had given my Sony Ericsson mobile – K550 Serial No. –[protected] for repairing to Usha Infotech (P) Ltd., Authorised Service Center of yours on 15/12/2009, Bill Copy No.- St/513 . My Blue Tooth, Infrared, Power Switch was not working. They had informed me after inspection that they will make it right and the cost estimated given to me was Rs.1730/-...
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i have purchase a Sony Ericsson k850i and after 1 month i found that touch buttons was not working properly and sometimes the cell phone got hanged and restarted itself but now it is stop working ......don't know what to do......if anyone have solution then please reply on my mail id- [protected]@gmail.com....
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D
D.ramesh
from Razole, Andhra Pradesh
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themes & camera specifications not true

i purchased sony ericsson w395 mobile handset 2 months back
i found that new themes cannot be instaled
& camera as company manual said it is not 2MP ,but it is a VGA camera
im totay unsatisfied with the mobile...
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A
Adil
from Bengaluru, Karnataka
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Unfair response charging unnecessary

Sony Vaio International product Very Good Awesome
Sony service Centre Indra nagar,Mysore Road,Anil,Dilip,Nalini,Sharnish Very poor Customer Service and Unfair Providing Charges My Laptop was taken for Hard Disk Issue as it was paid They agree to replace from head office But This people have damaged Mother board Asking me to pay not ready to give Higher autorities contact to resolve my issue ,please any of Sony service authorities...
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P
Prajna Subrat
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Handset Damage, Pathetic Service

I purchased a Sony Ericsson W705 handset on 06/06/2009. It went dead on 30/12/2009. I gave it for repair to Sony Ericsson Service Centre Vaishnavi Enterprises (Road No. 2, Banjara Hills, Hyderabad) on 01/01/2010. I was charged Rs. 395 for general service but my phone was returned to me in the same dead condition and I was informed that it would cost around Rs. 2000 for repair (the display and the mike had to be replaced). I was told that...
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