Sun Direct Complaints & Reviews

i m using sun direct and i have recently moved from jaunpur to varanasi(55km) (same state). i have been calling customer care[protected] from 5 th of november and they dont even send a single person to look for the complaint. i called for 25 times in the customer care and my last complaint number is 1-[protected]. i am very upset and if within 3 days if the problem is not resolved i will complaint to customer court...

I am using sun direct hd setup box from past 3 years, setup box problem arises 3 weeks before, i had contacted sun direct customer support for the repair, on November 9 sun direct technician came and replaced my setup box with a old setup box and charge Rs. 650, technician informed after 4 hours the setup box will be ready to use, but it never happened, i keep calling to there customer care repeatedly almost more than 20 times, they are telling...

Sir, I have paid Rs.525/= on 23-11-13 for recharge for 3 months subscription for sun direct. copy of JustRechargeIt Order No DM[protected] is appended below for information.But it is noticed that this amount is not taken and the sun direct shows the message in the sun direct TV it self that your subscription will end on[protected]. I have sent two messgaes to sun direct but till noe no response from them! Dear PETCHIMUTHU C, Thank you...

it was last Monday i purchased the scrap (sun direct) only one day it is working fine and after that the picture claiity is is so bad it is becoming lower and lower and audio is also so bad i called the customer care immediately they raised the ticket some one called on sat on 30th Nov 13 told that tech person will come at 4 pm on 12 noon itself awaiting for him called at pm to that dealer after many calls they told will come at 6 pm again...

I've recharged for a particular channel (Zee Tv) last evening in Sundirect Office, Mogalrajapuram last evening. But the activation of it is not done till date. My smart card number is [protected]. When I called the office to enquire about the issue, the response of the concerned person is very bad. It was very careless and irresponsible. After making me wait for a long time over phone, she replied saying that the activation of the channel...

Sir, I have been using Sun-direct([protected]) network for the last two years and for the last one week I am not getting Basic Signal from the service provider . I called so many times to the call center and person in charge Mr. Sandeep & Rajendra Kaur but they say that every thing is OK with my connection. But I am not getting signals though I paid my subscription till Feb. 2014.Nobody is taking interest towards my problem and...

I recharged sun direct from justrechargeit.com but money has been deducted from my account but the service has not been done i am finding the solution for this purpose from so many weeks but i cant find it so please help me to find the solution for the problem please find as much as possible . You can contact me on [protected]@gmail.com or you can direct call to [protected]. thankyou...

Hi Sir, I have Sun Direct DTH installed at my home. suddenly on[protected] the set-top box not starting and keep restarting. I have call the Sun Direct customer care for the same and logged the SR on the same day(i.e.[protected]. They told me that their technical representative will visit within 24 Hrs, but till today nobody visited. I have called Sun Direct customer care three to four times and all the time they gave me the same answers....

I have been trying to solve my problem with sun direct for the past 10 days.My set top box has got warranty and it got software issue.I escalated several times.After many efforts I was asked to bring the set top box to the local service center in guntur where I was asked to pay the amount for repair.From there it self I called your customer service and I was advised not to pay even a single penny to them. For not paying the local people...

Hi, I have recharged SUN Direct DTH with tamil value pack 600 Rs. My DTH number is [protected]. The amount is debited from my account But still the recharge didint happen, We called the customer care multiple times but still no proper response. The balance shows only 0 rs. when we check online. Thanks, Gangadharan...

I have booked the connection 2 months before and yday one of the people called and came for installation.
Nov 1st. 4.30 he finished installation and got the payment for Rs.2490 and said your account will be activated in 1hr maximum time..
Now almost 12hrs gone but still activation process going.. wat useless peoples and services you are having??
am going to post this every where on website.. i have other two connections...

Set top box not working properly I bought a SUN Direct cable connection with set top box no S[protected] smart card ID [protected] on[protected]. After three months of working, set top box sound started problem like is not coming at all. I contacted the installer he tells he will come but never turned up. and this went on for almost one month. Then I mailed to the SUN-direct office regarding this problem One person from the SUN direct technical...

i made complaint on last 24/10/13 regarding dish unit shifting from my old house to new rental house. i called customer care around 3 times, they will take 24 hours but no result. i found very poor sundirect service so i disided to go other dish TV. i not recomended this sun direct anybody. Regards, Purushotham.R [protected]...

sir/Mem

iam suscriber of your net work of Sun Direct DTH service so I whenever recharge your company did not show recharge detail and also validity of connection so please send me Recharge details of latest and validity on our mobile No, . is [protected] our card No. is [protected].
thanking you

krishnamurthy...

Hi, I recharged my sun direct DTH account # [protected] with Rs on 620 14th Oct 2013 at 8:25PM. It didn't recharge my account. My bank account was debited. Called the support guys and lodged a complaint at 10:15PM. They assured by next day morning it will be sorted out and i will be getting the channels. Even i had talked to customer care guys supervisor, he also assured morning it will be corrected. Nothing happened and I called...

Dear Sir, My sun direct is not working from September 28th 2013. I called customer care and given a complaint on 29th September but still today My Complaint is not solved. When ever I complaint I get a message that your problem will be solve with in 48hrs.Next day I will get a message that your problem is solved. Without solving problem how they sent that your complaint is closed? Nobody is there for responsible for these things. Here...

I had the due date 10th October 2013 to recharge my SUN DTH account. To avoid disconnection I had recharged my account through the portal www.sundirect.in on 7th October 2013 at 8:28pm in my Smart card[protected] through netbanking redirected by Citrus payment gateway.Transaction ID : [protected]. As the recharge was not updated in my account I had logged a complaint at the Sun Direct customer care (Ref : 1-[protected]).But till the hour...

I took sun direct DTH connection 6 years ago. I have only good experiece about this DTH upto[protected]. Now I lost my belief in your service. I have made complaints through phone to your kerala customer care...Cochin office... several times after this date. Your "executive" told that your complaint will be solved in 48 hours...!!! our 1 hour is 60 mnts.. what about SUN DIRECT's ? your officials told me that they provide new...

nd his tips are extra anyway I agreed. 1st complaint registered wide complaint no: 1-[protected] they promiseI have been using this service for last 6 months everything were good till I faced my first problem, last Monday I realized my DTH is not working, called their Great Customer service center- they said it is just because of insufficient balance, It was after a half month we were not in station so couldn't use the service, but anyway...

Dear All

I am Avinesh P from Bangalore. My smart card # is [protected] and mobile no is [protected].

I have recharged my sun direct on 19th September 2013; So far the amount is not credited and I am not able to watch TV now.

I have raised the complaint many times but the problem persist and I am getting the same dialogue “wait for 24 hours”. I am fed up of calling to your customer...