Sun Direct Complaints & Reviews

This is C.Karthikeyan from Old Bowenpally. I have paid for add on packages on 7th May 2014 for Kids mini and English movies mini, validity 1 yr. Till date I didn't get these channels added to my package nor any response from customer care to my calls. Can anyone please look into this issue and do the needful. C.Karthikeyan 13/05/2014 mobile : [protected]...

I have a sun direct connection with smart card No [protected]. I re-charged it on 10 May 2014 but the service not activated. I lodged complaint to sun direct customer care vide complaint No 1-[protected] and they promised to resolve my problem within 48 hrs, But even after lapse of three days they failed to keep their promise and cheated the customer like me...

Hi Sir, I am using SUN DIRECT DTH Since 2 months.I unable to view some subscribed channels since one week. I have been trying to contact their customer care numbers and Delhi Distributors, no response from these people. They are given the customer care number just for showing purpose. Please could you take the correct action to resolve the issue. Regards, Ratnakar...

Respected Sir/Madam,

My name is Varun and iam using the sun direct for past several years in my fathers name... I recharged my account today[protected] for 60 rs ( 30 rs 1st time & 30 2nd time ) through internet banking. But money got debited from my bank account and it didnt got credited in my sun direct account. My smartCard number is [protected]. Plz credit the money in my sun direct account as soon as possible....

Dear Sir,


All ready i contacted to your customer centre, and your servicemen from three days they saying i'll sent the person but nobody is not attending resently i have taken the sundirect HD on14/04/2014, smart card no:R[protected], box no:B[protected], SL.NO.S1213, BILL NO :186592 Please send the your service man and salove the my problem.


Thank u
From
s.vinayakaraobr...

I am calling to the custormer care for last five days but still no body attended it. I shifted my house near to my previous house on saturday. Saturday morning called to customer care and register an entry there. The complaint number is SR#1-[protected]. On saturday itself i got a message with servie engineer details as below Name : Naveen Mobile : [protected]. I called him and he told that he will come by evening. Called him many times...

This is Anil Kadiri from mumbai, I done online recharge payment from www.sundirect.in, due to the bad performance of Sun direct payment gateway my transaction was expired then i verified my History payments in my profile account of sun direct and after the confirmation then i did 2nd transaction again.Again it got failed.Then i made call to customer care regarding the failures of transaction. Below are the 2 transaction done from official...

I want to know my balance in this card the card no is : [protected] R., I paid this no via CUB online payment, the amount was deduct my A/C.but not recharge to the customer. What"s the reason? please immediately reply to me.

Send the balance and reply to this mail id: [protected]@gmail.com.

Thankyou....

I would like to complaint that some of the channels in my sun direct have very bad reception. Even paid channels like HBO have very bad reception some of the Tamil channels stopped working.Sundierect is supposed to be the best DTH in the south but unfortunately it turns out that it is not . I would like the problem to be rectified. didn't expect this from sundirect.DisapPointed...

i have register a complaint about set top box vide reference no 1-[protected] on[protected] my smart card no is [protected] there is no any responds from their end sabu p kundaravila veedu mulavana po pin 691503 mobi [protected]...

I had got installed Sun Direct DTH Service last year and my smart card number is [protected]. I have been facing a lot of Signal issues lately. I first received the issue on 22nd Feb. I registered a complaint (1-[protected]) and the technician arrived the next day and got the issue fixed. I was a receiving a No Signal Error on my television screen. However, after the first technician visit this has somehow become some type of a routine....

i have paid Rs 2300 for SUN Direct recharge on 9.3.14 to sun tv company through Net banking. Transaction no CCABC2AWG[protected][protected]@81. the amount also debited on the same date from my account. To day ( 16.3.14) it self the amount has not been sent to SUN TV company and the amount was not re credited in my account. Today( 16.3.14) also SUN TV company send the message like reminds the recharge my account( the last date for topup date is 23.3.14).i...

I am using Sun Direct DTH, I think Sun direct is very very poor service in DTH.

Service Man is asking Rs 500 to 750 to any repair and he has not provided bill also.

Previous Month is get repaired and again today it get repaired.

Very very waste DTH Means is Sun direct only.

Nobody dont buy sun direct....

Dear Sir, I have recharged Rs 155 on 1st March, 2014 but till date unfortunately I could not see any channel. In spite of several requests to customer care nothing has been done.No technician visited our house . I once again request you to solve the problem tomorrow. My Card Num:[protected] Sanjib Paik Ph-9749687p341 mail Id- [protected]@yahoo.co.in...

Dear sir/madam,

I am sun direct costumer i am the following recharge details but still have not been recharge and no signale of my tv since last 3 dyas please the above problems shortout and payment details as per your ready referancce pl help me ( my cantact cell no [protected]) the payment detials as follows id sd[protected]
Transaction id sd[protected]
Subscriber id recharged [protected]
Operator sun...

This is Naval kishore Upadhyay residing at Edalpur Sadabad Hathras (UP) Pin code 281306. I've Sun Direct Connection on my name. The smart card no. is [protected] .I have recharged on sun direct smart card rs500 and I paid rs200 Company technician.
I have been ringing the customer service for the past 3.5 month No one responded, my last complaint no is 1-[protected].

I was really frustrated to tell the service is...

I recharged my smart card thru mobile banking its credited in sun direct account but my smart card not recharged.I contact customer care they simply said it will take 7 days for their internal process(simply back end ...etc).
My question is why they are giving this option to recharge if its take much time for internal money transfer .
Its very difficult to use their service.very poor customer care .....

Dear Sir/Madam I am residing in Hyderabad(ANDHRA PRADESH) and we are using your SUN DTH network for the past 6 years. Again I am facing problem with set top box which changed by giving complaint to H.O. The problem is while we watching TV suddenly the picture is going off and again it starts automatically from the info channel. I booked a complaint on 8th of this month and they have given me complaint no 1-[protected] they said that it...

I am Shunmugam Murugan. My smart card no. is [protected]. I have been calling sun direct for the past two weeks telling that my set up box is off since two weeks. Every time i call the customer care they are telling we will send the technician soon with 24 hrs but it has been two whole week they said this and till today no one has turned up. We are just fed up off calling them and telling to send a technician. We got many channels activated...

Hi, While recharging my account( [protected])thru online(freecharge.in), there was typo error, hence that recharge went to wrong account below are the details of transaction. Recharge # [protected] Order ID: FCDW[protected] Recharge Amount: Rs 155 Recharge Date:[protected]:48:23 Operator Transaction ID: 33167309 When i ask customer care to refund this amount to my account, they have denied saying, they don't have...