Sun Direct Complaints & Reviews

sir, sun direct dth company cheating from after 3 months... surya action, suryan tv channels 24 hours non advertise moovie channel''? this sun dth companies offers. so this channels moovie channel ok, but daily showing film 3 months after showing same moovie. daiky not changed moovie or programme. so this is cheating to Customer. pls action immediately....

I have recharged online on 08.09.2013 through net banking service the bank name is Axisbank ltd. bank transaction no. 83741534/080913/SUNDIRECTD CITRUS for Rs. 440/= & ICONN/83741983/080913/SUNDIRECTD CITRUS for Rs. 155/= MY SMART CARD NO [protected] CITY THANE MAHARASHTRA NAME VAIKUNDAMOORTHY ARUMURGAM CONTACT NO [protected], [protected], [protected] I HAVE INFORMED THROUGH CUSTOMER CARE NUMBER BUT THEY ARE NOT READY TO TRACE THE AMOUNT...

Respected Sir, (For Kind Attention: Mr Rajiv Varma/ Mr. Naveen Shukla). It is very sad to put some bad remarks about your working firm, that is, Sun Direct. Iam an existing customer of Sun direct since 2008. I took the connection from Ambala, then moved to Delhi and now at Nagpur. I got a good response from Sun direct family during my stay at two previous places. But now, at Nagpur, Iam getting a horrible service from your Sun Direct...

I was really frustrated to tell the service is totally nothing and it has been more 5days I have given complained more than 4 times to the customer care people, I have followed all initial steps of action intimation to service. This happen repeat every 2 to 3 months but resolved issue at least weeks time, so I suggest don't sell only product give some customer satisfaction & services. My Smartcard no [protected] in the names of...

I have recharged sun direct website rs.155/- online three times. my Indian overseas bank account debited rs.465/-, but our sun direct smart card account not credit. reference : Sun direct Smart Card No. [protected] Indian Overseas Bank credit Transaction details : 1st time Rs.155/- Ref No.:CTRUS-SUNDIRECTD[protected]O13082 2nd time Rs.155/- Ref No.:CTRUS-SUNDIRECTD[protected]O13082 3rd time Rs.155/- Ref No.:CTRUS-SUNDIRECTD[protected]O13082...

COMPLAINT
116 th Reminder
Dated 10 August 2013

Mr Girish Varghese, SUN DIRECT TV (P) LTD, 17/4, IVth floor, Nikhilesh Palace,
Ashog Marg, Opp- Jawahar Bhawan, Lucknow - 226001
Email: [protected]@sundirect.in
Phone: 0522 – 4033107; Fax:[protected]


Sir,
Sub: Complaint : CUSTOMER DEFRAUDED; Sun Direct DTH,
Complaint not attended, complaint ID 1-[protected]....

For the last 10 days, i am facing signal problems / errors with Sun Direct DTH i have installed in my home. I have made several calls to the customer support, but didn't find any proper response. They continued with same story of escalating the complaint and sending the technician to my place and both didn't happen. really agitated to see such a poor service after collecting money through recharges and not delivering the service....

i have been experiencing signal unavailability from sun direct for the past 24 hours....complaint no is 1-[protected]....even after 24 hours, customer care executive of sun direct is unable to tell me when a technician would come to help us,that too by paying them fixed fee..i think the company is run by a handful of .. customer care does not have even an english speaking person.....why should we pay when i dont get signal..we are paying monthlysubscription...

I gave a complaint regarding No signal on 13/7/13 and the guy on the phone told that technician will visit the place within 48hrs and solve the problem, but till now (19/7/13) the problem is not solved when i call cus.care they say that it will be solved with 24hrs and i'm hearing the same since last 4 days when i said him to connect to higher authority he kept me on hold for about 6mins and disconnected the call.

I need...

We are facing lot of problems as far as Sun Direct DTH Service is concern in lucknow. we are not able to see all hindi & english channal except 3 channels[ Star TV, Z-TV & Colors] from last one months. i have logged the complaint on your local no. but we have not get any remedy regarding this. pl. look into this & do the needful on priority please. my consumer details are as under for your ref. & na.
Consumer Name...

Hi iam taking the new connection of sundirect on 6th of this month ,and at time of the dish fix my account was not activated and the service guys didn't shoe us the list of chennels i have in my package.After the account activation iam not getting all the channels so that i went to the distributor he told me that you can call to sundirect customercare so that they will fix the issue,but when i call to the customercare they told us to...

My Smart card ID No. is [protected]. I registered a complaint regarding the connection problem. It is a minor problem. When we register the complaint they promise that they will send the technician within 48 hours. Now it is 3 days. No response from your side. Several times I tried to contact sun direct. I regret to tell you that your service is very bad....

I have taken SUN DTH connection two years back and now I shifted to my new address. And I have taken by dish and receiver withe me. So now I have requested to install my connection in my new house. I requested on last 29the of May. Even after following up therough more thean 25 calls, noone has turned back to me.

I already communicated thee request to theeir nodal officer . But no response. Now I want theem to give thee...

The system was installed and connected and worked for two days after that the complaint lodged and details given below

Complaint number[protected] representative name Venkatesh they tell me the mobile is not reachable and the complaint is closed

Complaint number 1=[protected] representative name Priyanka the second complaint lodged after 3 to 4 days of the first complaint till date the complaint not attended...

Name:Dr Sampath
Mailid:[protected]@yahoo.co.in
Phone:[protected]
User Type:Existing Subscriber
Smart Card No:[protected]
Description:Service request no 1-[protected] Request for re-installation from HSR Layout to JP Nagar made on 2nd JUNE 2013 has not been complied with still. I was informed that by the close of the day on 4 th this will be done, but nothing has happened so far, nor any communication from...

Very poor customer service in SUN Direct. We had registered a relocation request on 20th May with request no 1-[protected] and the SLA given is 48 hours. Ten days over. Still no response. My smart card no [protected]. Name of the customer VP Balakrishnan, Address: #98, Thirumala Niwas, Narayanappa building, Dhottamma veedhi, Amruthahalli, Bangalore 560092, Again we had registered a complaint on 29th May with request no 1-[protected] with an...

Sir,

I have subscribed for SUNDIRECT's Malayalam Cinema pack for three months by net banking on[protected]. The product was activated immediately and I used it till midnight that day. But to my surprise on the next day, when I opened my TV it displayed a message that the "service is scrambled". I contacted their local agency and they told me to keep the set to put on. I kept...

Reminder 1
Dear Sir,
Iam sorry to say that i renewed my connection on 7 th of may of rs 500 My ( Samrt Card ID is[protected] and but i could not able to watch the tv it showing error 4 108 on my tv screen and from the same i started complaining about this to your customer daily daily 4 to 5 calls per day but still there is no responce from you

up till now no engg as visisted or called us to rectify the problem...

I have taken Sundirect HD in the year 2010 and my smart card no. is [protected]. For the last 14 days a am not getting many channels and i had given a complaint to customer care and they informed that the problem is due to misalignment of dish and it will be rectified with in 48 hours by local dealer of SUN DTH service. I waited for one week and as no one responded to attend my problem, i talked to customer care on 10.05.2013 and i was told...

Name:hareendranath S K
Mailid:[protected]@sipaper.com
Phone:[protected]
User Type:Existing Subscriber
Smart Card No:R[protected]
Description:Dear sir, Sub: Disconnection of subscription - reg. Even though my subscription is activated for six months from 2nd Mar'13 till 28th Oct 2013 it was disconnected on 14th May 2013 without valid reason. Kindly take action against the concerned & arrange to activate...