Telebuy.in / RP Telebuy Skyshop Complaints & Reviews

We bought "No No Oil Dosa Tawa" and "Ceramicore 24 CM Pan with LID" on 24/11/2014 and we are facing many problems with it. We have complained about it many times till now before the warranty period and there is no proper response from the concerned people. We are facing very serious issue with the customer support. Please consider our complaint and act upon them. Contact Details: Name: B. Venkata Sree Rama Murthy Phone No: [protected] Address: B.V. Meenakshi Nivas House, Meedhar Veedi OR Bore Veedi, Palasa Town, Opp Vushnu Mandir, Srikakulam, Andhra Pradesh Pin: 532221

I ordered for Telebuy product Wondercore by seeing a television ad. But the product received was not as shown. Please be aware of duplicates in the name of Telebuy products. Same thing happened for ceramic core earlier, when I spoke about this issue to local delivery agent he secretly exchanged product as if it was unknownly happened, so I had no option to prove it. It should be taken to higher end to stop such frauds.

I am Pavankumar order in Wondercore 20/12/2014 Order no ;[protected] I'm Order 'WONDERCORE ADS' delivery comeing 'Wonder core Sit Up Exercise' Canged my product immediately, other ways im going Consumercourt. more detales;[protected], [protected]

I was informed by SMS by Telebuy, Chennai that (one Mr. Pavan, A) will deliver the item ordered with his phone number, before 11th Dec. 14. But he failed to deliver the item as promised by Telebuy. He is also not lifting my phone when contacted. Why should they take orders when they can't keep up their delivery ? Please arrange to deliver the TABLEMATE urgently to me. Thanks.

I bought a Tablemate which was delivered at home late in the evening on 2nd December 2014. The person who delivered it was unwilling to demonstrate its working and returned in a hurry after taking the money. Next day I complained to the customer care section and I was told that someone will come home and show us how to use it or rectify the defects. The person on the other end of the network assured me that it will be attended to within 24 hours. After several attempts to contact the customer care number and being assured that someone will come to my place (even this morning we were assured ) now we are told to bring it to telebuy office! We are very old senior citizens. Is this the attitude of the great Telebuy? Just to get money from customers and forget about it? It s liking buying a pig in a poke! I am constrained to share my experience with my friends in the social network who will understand the difference between constant misleading advertisement on TV and actual facts Shashi Ramaswamy 164 Embassy Meadows ST bed Layout 4th Block Koramangala Bangalore 560034 Ph [protected] [protected] e mail [protected]@gmail.com

Regards, NANDAKUMAR.E.R. RIM NO.[protected] ----- Forwarded by Nandakumar Raman/REL/RelianceADA on[protected]:52 ----- From: Nandakumar Raman/REL/RelianceADA To: "Sakthi." <[protected]@telebuyindia.com> Cc: [protected]@telebuyindia.com, "'Vivek'" <[protected]@telebuyindia.com> Date: [protected]:52 Subject: Fw: TABLE TOP IS NOT ADJUSTING TO ITS FLAT POSITION. Regards, NANDAKUMAR.E.R. ----- Forwarded by Nandakumar Raman/REL/RelianceADA on[protected]:51 ----- From: Nandakumar Raman/REL/RelianceADA To: "Sakthi." <[protected]@telebuyindia.com> Cc: [protected]@telebuyindia.com, "'Vivek'" <[protected]@telebuyindia.com> Date: [protected]:15 Subject: RE: TABLE TOP IS NOT ADJUSTING TO ITS FLAT POSITION. Dear Sirs, Today also the undersigned checked the speed post tracking and shows that the item is not delivered by post office to your address Kindly do the needful to replace the same at the earliest. I have already despatched the item which is faulty and given you all the details in my previous mails, so kindly send the replacement which is justified. To keep the customer following is not suited for an organization of repute. Regards, NANDAKUMAR.E.R [protected] & [protected] From: "Sakthi." <[protected]@telebuyindia.com> To: <Nandakumar.[protected]@relianceada.com> Cc: <[protected]@telebuyindia.com>, "'Vivek'" <[protected]@telebuyindia.com> Date: [protected]:20 Subject: RE: TABLE TOP IS NOT ADJUSTING TO ITS FLAT POSITION. Dear Customer, Greetings for the day...!!! Thank you for your support to returning the product, once we receive we will intimate you and arrange the replacement with complimentary. We request you to coordination till such time. Assuring you our best service always. For further assistance request you to call [protected] or write to us @ [protected]@telebuyindia.com Thanks and Regards, SHAKTHISIVA. S SENIOR CUSTOMER CARE EXECUTIVE RP Telebuy Sky shop (P) Ltd |Website: Tbuy.in|Connect with Us: -----Original Message----- From: Nandakumar.[protected]@relianceada.com [mailto:Nandakumar.[protected]@relianceada.com] Sent: Wednesday, December 03, 2014 10:00 AM To: Vivek Cc: [protected]@telebuyindia.com Subject: Fw: TABLE TOP IS NOT ADJUSTING TO ITS FLAT POSITION. Dear Mr. Vivek, Please see the Speed tracking report which shows that the items has been received at the designated post office on |[protected]+--------| |01/12/2014|08:57:39| |[protected]+--------| Kindly do the needful to send the replacement. Please understand the grievance of a customer who has paid the money and not getting the utility for which there is no fault of the customer. Awaiting a speedy action. (See attached file: SPEED POST TRACKING.docx) Regards, NANDAKUMAR.E.R. [protected] & [protected] ----- Forwarded by Nandakumar Raman/REL/RelianceADA on[protected]:53 ----- |[protected]> | From: | |[protected]> >[protected][protected][protected][protected] [protected][protected][protected][protected]| |"Vivek" <[protected]@telebuyindia.com> | >[protected][protected][protected][protected] [protected][protected][protected][protected]| |[protected]> | To: | |[protected]> >[protected][protected][protected][protected] [protected][protected][protected][protected]| |<Nandakumar.[protected]@relianceada.com> | >[protected][protected][protected][protected] [protected][protected][protected][protected]| |[protected]> | Cc: | |[protected]> >[protected][protected][protected][protected] [protected][protected][protected][protected]| |<[protected]@telebuyindia.com> | >[protected][protected][protected][protected] [protected][protected][protected][protected]| |[protected]> | Date: | |[protected]> >[protected][protected][protected][protected] [protected][protected][protected][protected]| |[protected]:09 | >[protected][protected][protected][protected] [protected][protected][protected][protected]| |[protected]> | Subject: | |[protected]> >[protected][protected][protected][protected] [protected][protected][protected][protected]| |RE: TABLE TOP IS NOT ADJUSTING TO ITS FLAT POSITION. | >[protected][protected][protected][protected] [protected][protected][protected][protected]| Dear Customer, Greeting for the day, We would like to inform you that, we had informed to check the product with post office whether we had received or not and after that we will check and do the needful. Assuring you our best service always. For further assistance request you to call [protected] or write to us @ [protected]@telebuyindia.com Thanks & Regards Vivekanandaraj S Dy.Team Leader (Customer Care) RP Telebuy Skyshop (P) Ltd -----Original Message----- From: Nandakumar.[protected]@relianceada.com [mailto:Nandakumar.[protected]@relianceada.com] Sent: Tuesday, December, 2014 2:08 PM To: Vivek Cc: [protected]@telebuyindia.com Subject: RE: TABLE TOP IS NOT ADJUSTING TO ITS FLAT POSITION. Dear Mr. Vivek, Hope that the speed post have been received by you. Kindly arrange to send the replacement at the earliest. Regards, NANDAKUMAR.E.R. [protected] & [protected] |[protected]> | From: | |[protected]> >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |"Vivek" <[protected]@telebuyindia.com> | >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |[protected]> | To: | |[protected]> >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |<Nandakumar.[protected]@relianceada.com> | >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |[protected]> | Cc: | |[protected]> >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |<[protected]@telebuyindia.com> | >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |[protected]> | Date: | |[protected]> >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |[protected]:10 | >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |[protected]> | Subject: | |[protected]> >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |RE: TABLE TOP IS NOT ADJUSTING TO ITS FLAT POSITION. | >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| Dear Customer, Greeting for the day, Thanks for your support to send back the product along with replacement product we will arrange complementary gift for the courier expense. Assuring you our best service always. For further assistance request you to call [protected] or write to us @ [protected]@telebuyindia.com Thanks & Regards Vivekanandaraj S Dy.Team Leader (Customer Care) RP Telebuy Skyshop (P) Ltd -----Original Message----- From: Nandakumar.[protected]@relianceada.com [mailto:Nandakumar.[protected]@relianceada.com] Sent: Wednesday, November, 2014 3:39 PM To: Vivek Cc: [protected]@telebuyindia.com Subject: Fw: TABLE TOP IS NOT ADJUSTING TO ITS FLAT POSITION. Dear Mr.Vivek, As discussed/advised I have sent the TABLE TOP and the invoice ( pasted on table top inside ) through SPEED POST today. I have incurred the following expenses Packing Charges : Rs.200/- ( as the post office is not accepting the packing made with polythene cover which was with the product while delivering it. so it is covered with cloth (photo clip enclosed) Postage : Rs.225/- ( Receipt enclosed for ready reference) Total Expenses Rs., 425/- Kindly arrange to replace the same at the earliest without further trouble to the customer. Also requested to reimburse the amount through some value added items/gift as promised in the trailing mail. (See attached file: SPEED POST.pdf) (See attached file: INVOICE OF TABLEMATE.pdf)(See attached file: PACKET PHOTO.jpg) Regards, NANDAKUMAR.E.R. 110 D, POCKET -6, MIG FLATS, MAYUR VIHAR PHASE-3, DELHI -110096 Mob No. [protected] & [protected] ----- Forwarded by Nandakumar Raman/REL/RelianceADA on[protected]:21 ----- |[protected]> | From: | |[protected]> >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |"Vivek" <[protected]@telebuyindia.com> | >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |[protected]> | To: | |[protected]> >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |<Nandakumar.[protected]@relianceada.com> | >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |[protected]> | Cc: | |[protected]> >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |<[protected]@telebuyindia.com> | >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |[protected]> | Date: | |[protected]> >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |[protected]:49 | >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |[protected]> | Subject: | |[protected]> >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |RE: TABLE TOP IS NOT ADJUSTING TO ITS FLAT POSITION. | >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| Dear Customer, Greeting for the day, As discussed we request you to send back the table mate top for courier expense we will arrange complementary gift along with replacement top. Assuring you our best service always. For further assistance request you to call [protected] or write to us @ [protected]@telebuyindia.com Thanks & Regards Vivekanandaraj S Dy.Team Leader (Customer Care) RP Telebuy Skyshop (P) Ltd >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |"Vivek" <[protected]@telebuyindia.com> | >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |[protected]> | To: | |[protected]> >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |<Nandakumar.[protected]@relianceada.com> | >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |[protected]> | Cc: | |[protected]> >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |<[protected]@telebuyindia.com> | >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |[protected]> | Date: | |[protected]> >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |[protected]:19 | >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |[protected]> | Subject: | |[protected]> >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| |RE: TABLE TOP IS NOT ADJUSTING TO ITS FLAT POSITION. | >[protected][protected][protected][protected] >---- [protected][protected][protected][protected]| Dear Customer, Greeting for the day, We request you to send back the table mate top to the billing address with copy of the invoice bill we will check and do the needful. Assuring you our best service always. For further assistance request you to call [protected] or write to us @ [protected]@telebuyindia.com Thanks & Regards Vivekanandaraj S Dy.Team Leader (Customer Care) RP Telebuy Skyshop (P) Ltd -----Original Message----- From: Nandakumar.[protected]@relianceada.com [mailto:Nandakumar.[protected]@relianceada.com] Sent: Monday, November, 2014 4:14 PM To: [protected]@telebuyindia.com Subject: Fw: TABLE TOP IS NOT ADJUSTING TO ITS FLAT POSITION. Dear Sir, I have purchased a table mate vide your invoice No. VG1415/141172 dated 19/11/14 delivered at my below mentioned address. But the it is noticed that the table top is not adjusting to its flat position on its middle level It seems that a defective piece has been delivered. Kindly do the needful to replace it immediately. I contacted your customer care No. [protected] today at 3.48 pm but they asked to hold but not responded at all for long time. Expecting a swift action... Regards, NANDAKUMAR.E.R. [protected] Address :110 D, Pocket -6, MIG FLATS, MAYUR VIHAR PHASE -3, DELHI -110096 [protected] [protected] The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email. The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email. The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email. The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email. The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email.

While working in orbitrek elite, the chain was broken.so, I registered a complaint.my complaint number was[protected].still now, my orbitrek elite is not serviced.there is no respond for my complaint.Really, this is irritating like anything.I am not satisfied with your service.

Hello, My name is Sibin. I have bought a Telebuy’s Air Wave Fryer on 02.Dec.2014. It is NOT working. Please provide a good one. Otherwise correct its problem immediately. My Address: Sibin, Sarathalayam, Near Railway Station, Kazhakuttom PO. Trivandrum. Kerala, PH: [protected] Thanks, Sibin.

1. I Mr Sandip Wangane resident of Mumbai received deffected super glider from your reputed company on 01/11/ 2014. The same was received defected condition and not properly working. On 2 Nov 2014 immediately I had lodged a complaint vide No[protected] but no any response within 48 hrs. Again I had lodged a complaint on 5 Nov 2014 vide complaint No[protected] . Sir this is very bad issue and no response through telephone also. What can I do . You are requested to replaced fresh peace (Super Glider) at the earliest. I am waiting your reply. 2. Pl acknowledgment my case.

Date of booking - 25.10.2014, Item - Table mate, Place of delivery - Thrissur, Kerala Mode of Booking - through tele buy site - Payment done through net banking Today is 3.11.14. I have still not received my item. Every time customer care is contacted, they will tell 'will be delivered within 2 days' and it never delivered. Very bad customer care. No customer care at all. No reply for series of mails sent. Nor I am able to contact promotor / top executive of the firm.

i ordered a tablemate 2 on 29th oct 2014 through phone..they did the delivery the same date at evening. but when i use the product after the delivery man went away, , i noticed that the product surface is not flat, its slanting, , , unable to keep anything on the surface of the table...it has defect...so immediately i informed the customer service...they said they will replace by doorstep within 2 days, , , everyday i called them to know the status of complaint...but now they say that they wont replace it by doorstep...i hav to take the product to showroom which is far away from my home...while buying they say they do doorstep service or replacement, , but now they say no doorstep service or replacement...they wont bother my complaint...the product price is rs.1800...

Please let me know the status of the above complaint number, just providing the complaint numbers does not mean anything. 100's of wrong commitments are enough, the amount of eagerness you have in selling the product same way you need to ensure on the replacement and faulty ones too. The moment we give missed call the response is so fast but why not viceversa??????? This incident made me not to buy from tbuy compare to other online marketers. Now tbuy products are with other people too and i think we can rely on them if at all i make up my mind to buy. I would expect some one to reply on the status of my complaint number.

Dear Sir This is with reference to the product Orbitek Elite purchased on 1 sept the screen was found faulty on 5 sept and a complaint was registred on 11 sept . After repeated of reminder calls the customer care told us to courrier the faulty screen on 6th oct, which we did 7th october . On 17 october they sent the courrier and we find that it is the same defective peice. The handlers of the calls were Mr. Rakesh, Mr. Dilip Mr. Vivek where we got quite vauge answers. I hope that someone will be visiting my place very soon Complaint No[protected] TELEPHONE NO +91 [protected] Thanks & Regards BABU

I have purchased a dobhi tree ; supplied by pondichery agent; on 24/10/14. on the next dayt when i tried to hang some wet clothes, it has fallen down. the control switch has worn out and it could not be kept at certain height. kindly replace and do the needful

I am unable to use this product. Because Micro controller is not working. If i insert belt to my stamak It is not detecting skin and giving buzzer sound continuously and switching off the item after 30 seconds. Earlier My friends suggested me about this product as it is a fake product but i didn't consider and i bought this product but finally i was loss. It is not working properly. Pleae help me on this issue and try to solve my problem ASAP. Thanks Praveen Jada [protected]

I had purchased Orbitrek Elite three years back. Within the first year itself it had complaints with the pedal. It was a horrible time to get through their customer service. They never bother about after sales service. I had continuously call them for 2 months and shout at them to get the service done. Even recently I had again contacted customer service. It is still the same and nothing has changed. They say they will send the service person today whenver we call. However, nobody turns up. My complaint No. is[protected]. I advise not to buy Telebuy products at all because of their terrible after sales service. Sebi Thomas [protected]

hi this is prabhu, ceo and co-founder of AET, from chennai, yesterday i was ordered Abtronic X2 Belt by giving missed.then one of your dealer mr. santhoos called me at 11.35 pm and he was taken a order. then after few hours later another person called me and asking, what is your salary??, you are a student ??, you are having money ?? give the phone to your father i want to verify weather you having a money or not, give the phone to your mom..??? !!! . am asked to your dealer sir if i want to purchase from your telebuy i need give all my bio data. then he was talking in bad words and make the call end . then again 12.10am mr.santhoosh called and he is also talking bad words .../ you guys are thinking am fool .. this is the warning to telebuy . the persons who spoke to have to ask sorry to me in the written form of letter or otherwise i will be taking a legal action against on your website and I will File Complaint Against your website in regarding (E-Commerce abuse Online) the persons who spoke to me have to ask sorry to me with in two days ...

I have booked an abs wonder core machine and table mat on Sep 8th 14 (Midnight) from Tele buy and made full payment through credit card with the confirmation that i'll get the delivery of the product next day.

But i have not received the delivery nor the response from Tele buy for next 3 days and when i started enquiring about the delivery, they kept saying that they would deliver it on following day and there were no voluntary calls from telebuy informing me about the status rather i had to follow-up with them to know the delivery status everyday.

After 3 days of humiliation i had cancelled the order considering their poor response (False promises / irresponsible approach) and the time of cancellation i was informed that i would get an acknowledgement message in 24 hrs for which i haven't received any confirmation yet. But according to their promise i should get the amount refunded in 7 day which i am unsure i will get it because of their continuous false commitments.

I am afraid if i could be able to get my amount refunded as i have to pay back my credit card payment before the cut off date. Because of all these i was personally frustrated and mentally upset which made me not to concentrate in my official works.

Seeking a prompt support from Consumer complaints forum in order to get my issues sorted out.

My contact details are as follows to approach me for further details.

Mobile -- [protected]
Ofice line[protected] Extn

I purchased a Orbitrek Elite against invoice #K62013 dt 9/4/2013. The machine is covered under service warranty for life time for which an amount of Rs.1000/- was also paid extra over and above the cost of equipment. The company never cared to service the equipment during the first one year. Now I have registered a complaint as some unusual sound is coming from the machine while using, may be because of breakage of bearings. In the acknowledgement of complaint, it was assured that service personal will be contacting me within 24-48 hrs. But till date nobody responded or contacted. So it is my humble request to all online buyers not to believe such business people/ companies, as they are most organised cheaters. Beware of such cheaters, if possible, do not purchase anything from telebuy online. I am a victim of telebuy cheating. BEWARE KT THOMAS

Ordered No:[protected] .Mr. Dilip Kumar Chennai Circle Said He will make an appropriate Action. Till now i not received any phone calls or mail to my compliant. Really its very POOR on your CUSTOMER SERVICE. This is the way You treat your CUSTOMER. Though i have an issue i make my friends to purchase. Your CUSTOMER CARE SERVICE make me TORTURING till the end of the 9th day your people not making a Proper Reply to my Compliant. i am in Chennai Ordered Tablemate on 29th August, this was by 3rd purchase.for the first two order i was satisfied. but in this order i am found the product doesn't satisfy. I a maid compliant on the same day of the delivery of the product.Nearly i called your customer care more than 3 times a day from 30th to 8th. Your customer care people they just passing information. they didn't take any proper action relating to my compliant. I am only asking for REPLACEMENT not REFUND. and i am asking for doorstep replacement. they ask me to come to showroom directly or courier the product. Both is not possible to my situation. i am asking to make a doorstep replacement for that i pay courier charge. kindly make a note on it and do needful to my compliant. For complaints no one is taking responsibility by contacting your customer care. they make us to feel like hating the product. kindly take an appropriate action for my compliant