Tikona Digital Networks Complaints & Reviews

Hi,

I have taken tikona broadband 8 months ago.. The service is very worst and its keep on disconnecting. My internet is not working from November 2015. I have informed them and told them that i wont pay the bill. They are very harsh and they didnt even take a single step to resolve the issue. Then i have decided and called them to diaconnect the connection. They have accepted that but now i got a bill for February 2016 month...

TIKONA is a fraud company, Does not provide Internet connection.

It's a scam.

LIVE WITHOUT AN INTERNET. BUT DON"T GET TIKONA.

They do not provide services. initially they do.

after that. they continue generating bills every month. they do not process disconnection. they do not answer customer care.

FINALLY.

Fake lawyer call from civil court MUMBAI.br...

I was using TIKONA broadband connection([protected]).
I have made the bill payment for period 26-Dec-2015 to 26-Jan-2016 on 10-Jan-2016.

I have placed disconnection request on 13-Jan-2016, and used connection till 22-Jan-2016. (as billing cycle is 26th of every month)

So there was no outstanding amount, and ideally I don't need to pay after 22-Jan-2016, but I keep getting bills with outstanding amount.br...

I used tikona for a year after few month i started facing problems first it was like bi-weekly for me that was feasible but after that it turned into weekly and then after some months it became daily problem then i looked for a week and changed my plan to 4 MBPS then it worked fine for a few days again problem started i called them everyday waited on the phone for like 40-50 min everyday. And when i asked them what about the money you are...

Hi my cust ID was [protected], I disconnected tikona connection in October but when I contacted customer care they are saying we have Used it in December and repeatedly sending bill repeatedly..please look forward in to this matter...

4 mbps with 30 GB data plan was sold. But not receiving even proper connectivity. After complaining always Customer care executive irritates. On asking refund executive told that you have to pay full charges because net was used with a little bit speed. there is no office where to complain excluding a toll free no. kindly do something for this....

Consumer id[protected]
Emailed custmercare on 12 Sep 2015 to terminate service, take their equiment back and stop billing. On 9 Dec 2015 an Engineer named Swatantra Kumar disconnected the equipment, packed it and requested me to keep the bag to be collected later.
The company however has continue to bill me and is now threatening with a court case....

We have registered our account by bal krishna mobiles.
our user id is [protected].
and our complain id is 1-[protected].
we have repeatedly reported our complain of net issues but the company is not able to resolve it.
for past 1&half month i am complaining but issue is still the same.we asked them for refunding the money but they are refusing to do so.
please help!...

Sir,

I have taken the internet connection from tikona while my stay in delhi for two months they have scheme to pay two months advance rent and opt to disconnect after two months without any charges.

I requested tikona after 2 months for disconnection and they took subsequent one month for disconnection after doing 20 to 30 correspondence over email and series of 30 approx calls with customer care (with holding/queue...

User ID - [protected]
Name - Kavinkumar P

First of all Please don't opt for Tikona Digital Networks itself especially Tikona-Coimbatore. Such a worst service providers.

Issue :

I requested for Tikona Internet service on 31st Dec 2015 and they came on the same day for installation. I opted for basic plan Rs.675 (#BBM4M675_KTN). During installation they gave me an offer. OFFER - If I can pay...

I have bought 4MBPS plan from the company and it has been 6 months since i'm struggling to get a network at my place and they keep telling give us a last time we will do something about it but they don't. I have asked them to return all the amount of the tenure or atleast installation charges since my complaints have started from day one only and network has been of no use to me. They are not even disconnecting the network on repeated requests...

Please refer my request to close Tikona internet connection

I want to close my Tikona connection on immediate basis.

This is due to some renovation work is going on at my Home.
This work will take 6-8 months to complete.

I will not able to use Tikona connection till completion of the work.

I have already raised many requests to close my connection but there is no response...

I have discontinued TIKONA SERVICE IN AUGUEST 2015. I e-mail to discontinue my services for my home internet connection.

service id :[protected]

In the response tikona customer care sent me e-mail to discontinue it.
I did not use internet and they also convinced with me that there were 0 usability.
Aftere that they tried convince to keep continue the service and harrased me no. of time on my mobile.br...

Ref: Bharat Kumar tikona id: [protected]

I are sorry to say that, tikona broadband service is not good. There is no proper connection, no proper service, and no proper concern person to solve our problem which i have been facing till date.
Sir I want to tell that, I had change my residence from 37 nambuliyar street sowcarpet Chennai 79 to 441 mint street sowcarpet Chennai 79 which hardly half kilometre distance between...

This is the worst internet provider in the country.

With in a month,
1. I have raised 5 complains about speed problems in the night and frequent disconnection of internet while using it.
2. They have a stupid billing system where they charge the post paid amount ahead of the month. For example, for usage of 1st to 30th of Jan, they will charge by 1st of Jan only. I never saw any company does the pre-billing of...

Hello Team

Now this is frustrating me.This is final time I am sending this regarding to Single Point of Contact details.

I sent this type of email many times also I send an SMS to update contact details for below mail trail, than also why I am getting this call from Tikona.

If you guys can not able to contact them than go to the address which you have in your system and collect amount and close...

This Service provider sucks !!
There is no connection at all and they want the timely payment, I have been raising a ticket almost everyday from past one week and still the issue is not resolved for my broadband network.

The customer care executive ask for 24 hour time for resolution and its just an excuse for them. BAsically never recommend or use Tikona broad band in Bengaluru.


my user id [protected]br...

This is to bring attention of you towards the unprofessionalism showed by Tikona networks .

We use Tikona Digital Netwoks in our home .
Our cutomerID is " [protected] " .
We started facing issue of not getting internet service properly to our home from almost a month .

Its like internet will not get connected or it will show as limited after connecting to network but internet never connects .br...

I have purchased Tikona service 2nd October from the day one the broadband is not working fine and I paid the amount twice throug bank of rs 3995 not even 20 days I used the service I raised about 31 complaints to Tikona but not even a single time proper response from them no one visited my home in Bangalore. Then I cancelled the service at 29th October and asked for refund of my amount still no response from them and some customer care guy...

Hello Team,
I was using the Tikona Broadband connection (user ID [protected]) for the past 2 year at my residence, Vasai. The service of the Tikona is excellent but I was move to my parents’ house in vasai. I had raised a request for disconnection (due to improper connection in area) around last 9 months and it is disconnected as well. During full and final settlement and device collection intimation (mail dated on 5/21/2015), We...