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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 1028

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S
sunil kumar maharia
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone deducted the amount, but not refiled

Address:Jaipur, Rajasthan

Dear Team
I have recharged my vodafone mobile no [protected] online using the HDFC Debit Card on 12 June 2014. The amount of Rs.205 was deducted from my account but recharge was not done and neither the transaction no [protected] was canceled or the amount was refund.
Request you to please help for the same

Sunil Kumar Maharia
[protected]...
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joy_cps
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor service and customer harassment

Address:East Sikkim, Sikkim

Dear Vodafone care I would like to share the poor service experienced with vodafone. I am using vodafone for more than 4 years. I had a complaint related to not activation of 3G package offer which i got after purchasing of new mobile phone (Nokia Lumia 630), the offer is 1 GB 3G data/ month for 2 month. First i tried to log complaint through vodafone customer care, but they did not responded well and advice me to communicate with the Vodafone...
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kranti_12dec
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misguidance and pathetic customer service by Retention Team

Address:Mumbai City, Maharashtra

I have mobile connection with Vodafone ([protected]) for the last seven years but the company treats youpathetic for your loyalty. I had an issue with my February month bill (whichwas due on 15.03.2014) where I got a bill of 5084 Rs bill from them. I was shocked to see thatamount and I called up Vodafone customer service, wherethey told me that I was charged so much amount for over usage of my data plan.According to them I had consumed 1400MB...
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kranti_12dec
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Service and misleading information by customer care rep in Retention Department.

Address:Mumbai City, Maharashtra

I have mobile connection with Vodafone for the last seven years but the company treats you pathetic for your loyalty. I had an issue with my February month bill (which was due on 15.03.2014) where I got a bill of 5084 Rs bill from them. I was shocked to see that amount and I called up Vodafone customer service, where they told me that I was charged so much amount for over usage of my data plan. According to them I had consumed 1400MB over...
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naiduvenkatesh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

m-Pesa Scam

Address:Mumbai City, Maharashtra

WHY should Vodafone Prepaid customers be fleeced and forced to pay Rs 200/- extra for m-pesa services. I do my recharges and payments online through netbanking. I was forced to subscribe to m-pesa on 01/04/2014 and Rs 200/- knocked out of me saying it was a compulsion when I was opting for conversion from post-paid to pre-paid conversion of my SIM. Incidentally, my number got ported to Reliance network (which is another bloody charlatan...
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archana21
from Ahmedabad, Gujarat
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regarding wrong extra charges in bill for downloads

Address:Ahmedabad, Gujarat

Dear sir, I am a postpaid vodafone customer, no. is [protected]. I have received the bill for last month inclusive of downloading charges separately though i have already subscribed to 2g limited plan of Rs.95/month for 650 mb which is never utilized fully. i have been charged to Rs. 100/- for downloading charges which is unacceptable. Pl. look into this matter and remove this extra charges. -kenneth...
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archana21
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding wrong extra charges in bill

Address:Ahmedabad, Gujarat

Dear sir, I am a postpaid vodafone customer, no. is [protected]. I have received the bill for last month inclusive of downloading charges separately though i have already subscribed to 2g limited plan of Rs.95/month for 650 mb which is never utilized fully. i have been charged to Rs. 100/- for downloading charges which is unacceptable. Pl. look into this matter and remove this extra charges. -kenneth...
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M
myhome
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3g signal is not present in our area

Address:Nalgonda, Andhra Pradesh

hello sir, 3g signal is not present in our area.Though our area is the main area in suryapet. i couldnt find 3g signal till now.even airtel 3g, idea 3g signal is good but not vodafone. I request the higher authourities of vodafone to check and solve the problem as soon as possible.Please send your technical operator to check the signal strength.My vodafone number:[protected] ADRESS: Dasari Mohan Kumar, 1-4-187, K.K road, City:SURYAPET Dist:Nalgonda State:TELANGANA...
+1 photos
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M
Mayura Naik
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

#Vodafone Roam Like Home deactivated without intimation

Address:Pune, Maharashtra

I was on the VG_CORP_IT_99 plan. As per the TRAI rules, my plan was changed to VG_IT_GOLDPLAN by Vodafone effective 1st May 2014. I had activated the Roam Like Home service on my number from January 2014. When i received the sms from Vodafone regarding change in plan, I called up customer care and confirmed if my Roam Like Home was still active and they confirmed it was. However, my bill dated 1st Jun 2014 shows that I have been charged...
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N
navmad
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non activation of new number

Address:Chandigarh, Chandigarh

Hi, I purchased Vodafone prepaid number [protected] from sector -35 Chandigarh Vodafone Store. I had submitted all relevant documents at that time and deposited the requisite charges as well. The person told me that the number will be activated in 4-6 hrs. However, it is almost 10 days now but my number has not been activated. Yesterday I received a promotional call from vodafone on my alternate number [protected](airtel) to convince me...
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Ajay Gulati1981
from Narnaul, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Poor service and non compliance to request

Address:Haridwar, Uttarakhand

I had submitted request at your store for converting my post paid number [protected] to prepaid. All the time I made query about this your representative says that we contacted but you number was not reachable or you had not accepted the call. So it is requested you to please make some action in this regard to converting my said number to prepaid or I will be forced to file suit against you for such negeligence and harresment. Ajay Gulati,...
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N
nickksh
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance Deduction

Address:Pune, Maharashtra

I have my 3g data plan till 12th of June 2014 23:59 hrs but my data plan got deactivated without any prior notice and my complete balance got deducted at 23:47 hrs. This has hapened last time also as i activated Rs. 59 pack last week also and the same happened. This time my balance Rs. 13 got deducted and last time Rs. 69 or so got deducted before time. Please stop this cheap scheme vodafone has started.Also If my complete balance doesnt...
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Sanjay Magar Lungali
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting 3g data

Address:Darjeeling, West Bengal

Respected Sir/All Respective,
I am from Mirik, Darjeeling West Bengal India. I had received SMS from Vodafone in mobile number [protected] saying as Exclusive 3G internet offer only for you !! Recharge with MRP 599 and get Unlimited 3G Data valid for 30 days. Post 3GB enjoy 2G speeds. So i have recharged with MRP 599 with hoping 3G speed and unlimited but i got hopeless and too slow then 2G speed. Therefore i want my services what...
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Address:Chennai, Tamil Nadu

My name is prasad from Chennai, tamilnadu, India . I'm an employee of dell computer, I'm really frustrated with the Vodafone 3g service . I bought this Sim on jun 2nd and activated it on jun 5th and activated 3g pack of 250inr for 1.5gb of 3g usage . . . till now 3g is not active . . I'm using only 2g . . the setting was set by tech support on jun 5th . . but till now I'm only using 2g . and rs 80 was detected for using...
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Riz Shaikh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network Issue

Address:Thane, Maharashtra

Hi my name is Rizwan Shaikh...My Mobile num is[protected]...I had complaint to vodafone in may regarding my network issues at home location...Its been more than 1 months since I am following up on the complaint but no one had been able to reply back to me...Whenver I call to them they say the tower in your area is under maintenance and will take time...When asked for refund of money for the services they can't provide...they just transfer...
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jay8291
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data Plan Deactivation

Address:Mumbai City, Maharashtra

Hello, I am Jayesh Choudhary. - [protected] I just recharged my vodafone card today for a data plan of Rs.198. And After half and hour It just got deactivated. After Speaking to customer care They say that I requested a new data plan so my plan got deactivated. But I cant see any new plan on my card. On telling this to customer care senior executive, the only replied i got a 100 times is "we cant do Anything". I want my complaint to be...
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Shriyans Jain
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Erroneous charges for 3g Plan

Address:Mumbai City, Maharashtra

My relationship number with vodafone is : 8.11575051.00.00100136 I noticed in June 2014 that there was 3G plan activated on my plan. I have never had a 3G phone to date. The plan was activated on June 25th, 2103 for INR 250/month. I am seeking refund of the entire amount that has been charged by vodafone in error. But they refuse to do so. How can I proceed to get this refund....
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V
Vishu Makkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Speed Capping

Address:Panipat, Haryana

Hi, I'm Vishal Kumar, mobile no. [protected]. I recharged my Vodafone no. with 198 unlimited 2G internet on 3rd of June, In which speed is reduced to 40kbps after 2GB usage as every Vodafone customer knows. But after 3GB o[censored]sage the speed is again reduced to 10kbps without my knowledge. I also got a msg from Vodafone saying " Your speed has been reduced to 10kbps on reaching 3GB on your number[protected]. Recharge again to get back to...
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Venkat Iyer 3000
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of services by Vodafone franchise in Santacruz without my consent

Address:Mumbai City, Maharashtra

Hi, my vodafone 3G card no is [protected]. I use this only in my iPad and DO NOT use it for mobile telephony. I was told today by one Mr. Ganesh from Vodafone (presumably) that in addition to my normal use (data in iPad) voice activation, mobile telephone use on the same card was activated in March 2014 bythe Vodafone shop where I purchased last year the service of this card ONLY for IPad use. This latter activation was done without my permission....
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Lokesh209
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false information given by vodafone customer care

Address:Mumbai City, Maharashtra

Dear sir, its Vodafone customer care service men fault is that he didn't explain me full plan and said me only about you get 1gb 3g speed and after finishing you will get 2g unlimited and it is GUDI PADAWA offer for 2 months free of cost and nothing he told about extra charge.and he force me to take plan before this plan my sim card was deactivated but he again activated my sim card.(on march ending) after one month I get bill...
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